Pontalmar Praia Hotel

Hotels
8.2 (856 reviews)
Rua Cel. Inacio Vale, 8868 , Natal , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Attentive staff
Cons:
Cleanliness issues
Service inefficiencies
Room size concerns

Categories

Cleanliness
6.66
Several reviews mentioned serious issues with room cleanliness.
Service
8.93
While there were service complaints, many reviews highlighted attentive staff.
Location
8.97
Multiple reviews praised the excellent location.
Room Quality
7.62
Some guests found the rooms small and not suitable for families.
Amenities
8.35
Amenities like the rooftop pool were positively mentioned.
Value for Money
7.61
Mixed feedback regarding value, especially considering the service issues.
Food and Beverage
9.16
Guests frequently complimented the breakfast offerings.
Overall Experience
8.33
The experience was generally positive with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:04

Property Description

Spectacular Views and Prime Location
Enjoy stunning views of Ponta Negra Beach and Morro do Careca from our swimming pools. Located just a few meters from the beach, our 4-star hotel is surrounded by shopping areas, bars, restaurants, and nightclubs.

Comfortable Rooms and Excellent Services
Relax in our air-conditioned guestrooms equipped with internet connection and flat-screen TVs. With 24-hour room service, you can enjoy convenience at any time. Start your day with a delicious breakfast at our restaurant offering regional and international cuisine for lunch and dinner.

Relaxation and Recreation
Indulge in our hotel's amenities including a gym, playground, sauna, garden, internet café, and massages. Unwind and make the most of your stay at Pontalmar Praia Hotel.

Book now to experience the perfect blend of relaxation and excitement at our hotel in Natal!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAT

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 856 reviews
Cleanliness: 6.66
Service: 8.93
Location: 8.97
Room Quality: 7.62
Amenities: 8.35
Value for Money: 7.61
Food and Beverage: 9.16
Overall Experience: 8.33
N
Natalia • family_with_children • br
9
2026-04-04 • via Nuitee
J
Jose • solo_traveller • br
10
2026-04-01 • via Nuitee
G
Gomes • family_with_children • br
10
Pros:

Café da manhã
Atendimento
Piscina
Elevador localidade

Cons:

Tudo dentro do esperado

2026-03-28 • via Nuitee
G
Gilson Gomes • couple • br
7
2026-03-27 • via Nuitee
D
daniel • family_with_children • br
10
2026-03-27 • via Nuitee
C
Carlos Nicolas • couple • ar
7
Pros:

La atención del personal muy buena y atentos.

Cons:

Un poco antiguo.

2026-03-27 • via Nuitee
D
DANIEL • couple • br
9
Pros:

A vista para o mar

Cons:

Cama ruim e a tv não funciona os canais

2026-03-24 • via Nuitee
L
Luis • family_with_children • br
8
2026-03-24 • via Nuitee
C
CarlosTelesFor • family_with_children • br
8
Bastante acolhedor
Pros:

Boa Localização, café da manhã muito bom e funcionários bastante atenciosos

Cons:

Internet do hotel bastante instável.

2026-03-24 • via Nuitee
S
Sergio • couple • br
8
2026-03-23 • via Nuitee
L
Live • extended_group • br
7
Boa, mas foi destruída no final. Não me hospedo mais nesse hotel.
Pros:

Atendimento do Check In foi maravilhoso, atenciosos, eficientes e prestativos. Equipe da cozinha ótima e gentil.

Cons:

Após o check out a recepcionista insistiu que somente algumas das pessoas hospedadas comigo teriam que pagar uma taxa de hospedagem que não havia sido mencionada antes, e não soube explicar o por que da seletividade, nos fez perder o Uber e quase o voo de volta. Equipe do check out mal instruída com péssimo atendimento e nitidamente não sabem o que estão fazendo. E ainda fizeram alguns assinarem 2 vezes o mesmo documento pois perderam os outros já assinados. Foi uma boa hospedagem, mas o stress criado na saída estragou toda a experiência. Não voltaremos.

2026-03-20 • via Nuitee
M
mariana • family_with_children • br
10
Foi muito bom ter visitado lá
Pros:

Ótimo atendimento , ótima localização

Cons:

O cheiro do quanto tem cheiro de guardado não sei classificar muito

2026-03-14 • via Nuitee
M
Michelle • family_with_children • br
7
Pros:

Área da piscina e ducha do banhei forte. Pelo valor da diária esperava que o hotel fosse bem melhor

Cons:

Café da manhã fraco. Fiquei no quarto 402 que estava com cheiro forte de mofo, espelho do banheiro quebrado e na varanda um lugar que tem para plantas está cheio de mato, demonstrando desleixo e abandono.

2026-03-09 • via Nuitee
F
Felipe • solo_traveller • br
10
2026-03-05 • via Nuitee
R
Rosangela Pereira Reis • couple • br
6
Praia de ponta negra ficou ruim.
Pros:

Café da manhã.

Cons:

Quartos cheiram mofo. Sistema de ar condicionado precisa de limpeza urgente.

2026-02-08 • via Nuitee
M
Montenegro • extended_group • ar
10
Pros:

hermoso

2026-01-30 • via Nuitee
Y
Yanina Jimena • family_with_children • ar
10
2026-01-24 • via Nuitee
R
Ruben • family_with_children • uy
8
Pros:

Hermosas vistas desde piscina y una atención magnífica. Gracias.

2026-01-24 • via Nuitee
• family_with_children • br
5
Boa
Pros:

Da vista para a praia

Cons:

O quarto tinha cheiro de velho

2026-01-23 • via Nuitee
M
Marceu • family_with_children • br
9
Ótima localização
Pros:

Ótima localização

Cons:

Nada a reclamar

2026-01-23 • via Nuitee