Pontalmar Praia Hotel

Hotels
8.2 (841 reviews)
Rua Cel. Inacio Vale, 8868 , Natal , br

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Attentive staff
Cons:
Cleanliness issues
Service inefficiencies
Room size concerns

Categories

Cleanliness
6.66
Several reviews mentioned serious issues with room cleanliness.
Service
8.93
While there were service complaints, many reviews highlighted attentive staff.
Location
8.97
Multiple reviews praised the excellent location.
Room Quality
7.62
Some guests found the rooms small and not suitable for families.
Amenities
8.35
Amenities like the rooftop pool were positively mentioned.
Value for Money
7.61
Mixed feedback regarding value, especially considering the service issues.
Food and Beverage
9.16
Guests frequently complimented the breakfast offerings.
Overall Experience
8.33
The experience was generally positive with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:04

Property Description

Spectacular Views and Prime Location
Enjoy stunning views of Ponta Negra Beach and Morro do Careca from our swimming pools. Located just a few meters from the beach, our 4-star hotel is surrounded by shopping areas, bars, restaurants, and nightclubs.

Comfortable Rooms and Excellent Services
Relax in our air-conditioned guestrooms equipped with internet connection and flat-screen TVs. With 24-hour room service, you can enjoy convenience at any time. Start your day with a delicious breakfast at our restaurant offering regional and international cuisine for lunch and dinner.

Relaxation and Recreation
Indulge in our hotel's amenities including a gym, playground, sauna, garden, internet café, and massages. Unwind and make the most of your stay at Pontalmar Praia Hotel.

Book now to experience the perfect blend of relaxation and excitement at our hotel in Natal!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAT

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 841 reviews
Cleanliness: 6.66
Service: 8.93
Location: 8.97
Room Quality: 7.62
Amenities: 8.35
Value for Money: 7.61
Food and Beverage: 9.16
Overall Experience: 8.33
R
Rosangela Pereira Reis • couple • br
6
Praia de ponta negra ficou ruim.
Pros:

Café da manhã.

Cons:

Quartos cheiram mofo. Sistema de ar condicionado precisa de limpeza urgente.

2026-02-08 • via Nuitee
M
Montenegro • extended_group • ar
10
Pros:

hermoso

2026-01-30 • via Nuitee
R
Ruben • family_with_children • uy
8
Pros:

Hermosas vistas desde piscina y una atención magnífica. Gracias.

2026-01-24 • via Nuitee
Y
Yanina Jimena • family_with_children • ar
10
2026-01-24 • via Nuitee
• family_with_children • br
5
Boa
Pros:

Da vista para a praia

Cons:

O quarto tinha cheiro de velho

2026-01-23 • via Nuitee
M
Marceu • family_with_children • br
9
Ótima localização
Pros:

Ótima localização

Cons:

Nada a reclamar

2026-01-23 • via Nuitee
A
Ana Lucia • extended_group • br
9
Bom
Pros:

Camar

Cons:

A área da picina com risco de vida os parapeito tem que ser feito urgente

2026-01-22 • via Nuitee
A
Almeida • family_with_children • br
8
2026-01-21 • via Nuitee
P
Paula • extended_group • br
7
Pros:

Piscina

Cons:

Check in muito ruim, além de não poder antecipar a entrada atrasou mais de 1 hora.

2026-01-21 • via Nuitee
M
MICHELLE • family_with_children • br
9
Pros:

Funcionários solícitos, quartos confortáveis, limpeza adequada. Certamente, voltaremos.

2026-01-20 • via Nuitee
E
Efraim • solo_traveller • br
10
Pros:

Pessoal que serve no Hotel muito simpáticos.

2026-01-20 • via Nuitee
L
Lindomar • extended_group • br
10
2026-01-20 • via Nuitee
J
Janiere • family_with_children • it
8
2026-01-19 • via Nuitee
A
Alan • couple • br
10
2026-01-19 • via Nuitee
C
Chesmam • couple • br
8
2026-01-19 • via Nuitee
G
Geraldo • couple • br
10
Muito bom
Pros:

Acomodação

Cons:

No primeiro momento fui acomodado em um quarto que não era o qual eu havia pago.

2026-01-12 • via Nuitee
N
Nogueira • family_with_children • br
7
2026-01-12 • via Nuitee
F
fernando • family_with_children • br
8
Pros:

A localização é excelente. Próximo do Mangai restaurante, fomos a pé. Do outro lado da principal mais restaurantes.

Cons:

O colchão de molas é pequeno para duas pessoas. O banheiro não tinha um aspecto bom, mas pela limpeza feita todos os dias, não foi um problema.

2026-01-11 • via Nuitee
J
Joelma • extended_group • br
10
2026-01-10 • via Nuitee
R
Roberto Fava • family_with_children • br
6
Hotel Decadente
Pros:

Funcionários dedicados.

Cons:

É um Hotel decadente. Sem manutenção, tomadas quebradas, colchão que afunda, banheiro que o registro fica fechando, paredes cheias de infiltração. Um descaso. Fora a praia de Ponta Negra, que é bem suja e o canto do hotel, imundo.

2026-01-10 • via Nuitee