Hôtel Universel

Hotels
•
Independent
9 (147 reviews)
1000, Boulevard des Cascades, Alma, Quebec, G8B3G4 , Alma , CA
1-418-668-5261

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Facilities

Full-service spa
Fitness facilities
Proposal/romance packages available
Free bicycles on site
Arcade/game room
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Family-friendly amenities
Cons:
Bathroom odors

Categories

Cleanliness
8.25
There were some mentions of unpleasant smells in the bathroom.
Service
9.25
Standard quality for this hotel tier with several positive mentions of services.
Location
9.25
Multiple reviews highlight the convenience of location.
Room Quality
9.25
Rooms were described as very nice, comfortable, and spacious.
Amenities
9.25
Positive sentiments regarding the pool and restaurant available.
Value for Money
8.75
The pricing was noted as very affordable, contributing to perceived value.
Food and Beverage
8.75
General mentions of good quality dining available.
Overall Experience
9.25
Many reviews expressed high levels of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:48

Property Description

Luxurious Spa Services:
Indulge in a pampering experience with massages, body treatments, and facials at the hotel spa.

Recreational Fun:
Stay active by enjoying the indoor pool, spa tub, fitness center, or even the arcade/game room.

Delightful Dining and Entertainment:
Savor a meal at Pacini, unwind with a drink at the bar/lounge, and enjoy the convenience of room service.**

Book a rejuvenating stay at Hôtel Universel in Alma now to experience relaxation and excitement in one place!

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQB

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9
Based on 147 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
K
Keven
10
Pros:

Constant à chaque visite.

2025-09-29 • via Nuitee
M
Manon
8
Pros:

The room was very nice. Bed very comfortable. The only issue was that the bathroom had an unpleasant smell.

2025-09-15 • via Nuitee
A
Annie • family
10
Pros:

Proximité et prix très abordable.

2025-09-07 • via Nuitee
R
Reynald
10
Pros:

Très bien situé. Impeccable.

2025-08-23 • via Nuitee
P
Pierre James • family_with_children
10
Pros:

Parfait pour 2 nuits avec les enfants. Confortable. Piscine

2025-08-23 • via Nuitee
P
Pierre James • family_with_children
10
Pros:

Piscine er restaurant dans l'hotel, tres pratique avec les enfants

2025-08-23 • via Nuitee
M
Marie-Nicole
10
Pros:

It was great!

2025-08-23 • via Nuitee
C
Carolane
10
Merveilleux séjour en famille
Pros:

Tout était parfait, chambres spacieuses, service, propreté, bien situé, salle sécurisée pour les vélos.

2025-08-11 • via Nuitee
V
Verified traveler
10
Good
Pros:

Great stay and great view.

2025-08-08 • via Nuitee
V
Vincenzo • family
10
Pros:

Very clean and spacious room

2025-08-03 • via Nuitee
V
Vasilica • family
10
Pros:

Excellent hôtel, belles chambres, piscine

2025-07-31 • via Nuitee
S
Stéphane
10
Pros:

Très bien

2025-07-30 • via Nuitee
M
Marilyn
10
Pros:

All was good.

2025-07-25 • via Nuitee
L
Lynn • family_with_children
10
Pros:

Immaculately clean, well maintained hotel. Surprising amount of services and quality dining available for a small city. Easy to walk around.

2025-07-25 • via Nuitee
V
Verified traveler
8
Pros:

Overall good

2025-07-24 • via Nuitee
H
Hélène • family
10
Pros:

Everything was excellent

2025-07-14 • via Nuitee
S
Susan • partner
8
Pros:

Rooms were clean

2025-07-13 • via Nuitee
C
Chantal
10
Pros:

Tres satisfaite de mon sejour et situer près des activités et site de spectacle prevu

2025-07-13 • via Nuitee
C
Caroline
10
Pros:

Charmant et confortable

2025-07-12 • via Nuitee
M
Martin • friends
10
Pros:

Service, établissement de qualité et propreté!!!

2025-06-26 • via Nuitee