Best Western Plus Texarkana Inn and Suites

Hotels
Best Western Plus
8.4 (883 reviews)
5219 Crossroads Parkway , Texarkana , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and professional staff
Cons:
Mold in A/C unit
Low water pressure in shower

Categories

Cleanliness
7.73
Various reviews noted cleanliness but also highlighted issues like mold in the A/C unit and unpleasant smells.
Service
9.2
Staff were frequently described as friendly and professional across multiple reviews.
Location
8.74
Some issues finding the hotel at night, but generally well located near the highway.
Room Quality
8.19
Rooms were mostly described as clean and comfortable, though some amenities had issues.
Amenities
7.72
Breakfast was well received, but there were complaints about water pressure and the A/C.
Value for Money
8.58
Overall, guests felt they received decent value for the price, despite some hygiene concerns.
Food and Beverage
8.23
Breakfast received positive comments, but there were also criticisms regarding selection and variety.
Overall Experience
8.8
Most guests expressed a general satisfaction with their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:11

Property Description

Convenient Location
Located just off Interstate 30, Best Western Plus Texarkana Inn and Suites offers easy access for travelers. The proximity to Texarkana Regional Airport and Texarkana College makes it a prime choice for both leisure and business guests.

Comfortable Rooms
Each room is equipped with modern amenities including a flat-screen TV, microwave, refrigerator, and coffee machine. The cozy seating area adds to the comfort, ensuring a relaxing stay for all guests.

Great Facilities
Guests can enjoy free Wi-Fi access, an outdoor pool, and a 24-hour reception for added convenience. The availability of a mini-market and dry cleaning service further enhances the overall experience at Best Western Plus Texarkana Inn and Suites.

Book your stay now at Best Western Plus Texarkana Inn and Suites for a memorable and hassle-free hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHV

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 883 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 7.72
Value for Money: 8.58
Food and Beverage: 8.23
Overall Experience: 8.8
K
Kimberley solo_traveller us
1
NEVER AGAIN
Pros:

Honestly, nothing. It "looked" nice, until the morning came.

Cons:

We found one roach in the night stand drawer on Friday night. Killed it. Fine. The next morning when we woke up and turned on the lights, we counted up to NINE roaches of different sizes crawling around in different places! There was a baby bottle under our bed and fungus growing behind the bed on the carpet! We were supposed to be there for the whole weekend. We checked out on Saturday and left a complaint with the front desk as to what was happening. I went through Booking.com for the room so I went back through them to file the complaint, as instructed. They reached out to the hotel and got no response. "I" have reached out to the hotel and am getting NO RESPONSE!! I requested a full refund, but even one night would be fine since we didnt stay the 2nd night. AND we checked out early enough that they could've rerented the room out again! I will never stay here again! At least not for years to come! The hotel could've made this right, but I guess is "too busy" for quality control. One picture below is of a roach AFTER I smacked it and it landed on the other wall! We left it to see if the cleaning crew would even see it!

The room looked nice coming in, but then all that happened. And the beds are terribly uncomfortable. We chose not to partake in breakfast because if the bedroom has roaches, I assume the kitchen does too!

2026-08-13 via Nuitee
C
CC solo_traveller us
10
2026-08-04 via Nuitee
B
Betty couple us
3
Bring your own coffee; don't expect a good shower and overall you'll be happy with your stay.
Pros:

beds were nice and comfortable, linens and towels were clean and well presented. Staff was friendly, property is overall niceish but dark brown colors seem dated. Lighter colored walls and brighter "white" lighting would not be too expensive and would super help update the interior space.

Cons:

Bathroom tile had some black mold, worst of all there was almost no water coming out of the showerhead - miserable trying to shower. The coffee and yogurt machines in the breakfast area were weird and instant coffee machine was yuck! Two must haves for a hotel, decent shower and good hot coffee in the morning. I hope these can be improved. Get some regular coffee carafes in the lobby for morning coffee. Get rid of those awful showerheads. I can't imagine what it was like on the 3rd floor - the first floor water pressure was awful.

2026-07-19 via Nuitee
C
Cie family_with_children us
9
Great value will book again!
Pros:

Spacious clean rooms

Cons:

Hard to spot from highway at first

2026-07-19 via Nuitee
R
Ruth extended_group us
10
Excellence in a hotel
Pros:

Clean, great breakfast, comfortable bed

Cons:

Nothing

2026-07-16 via Nuitee
R
Richard solo_traveller us
4
Pros:

The location of the property plus the price for a one night stay

Cons:

The hotel room was located on the third floor, however, when you step off the elevator, you can’t help but get this horrible smell in the hallway throughout the corner
As for the room itself, it was clean, however a totally different smell to the entire room, a stale and pungent odor, also have a problem with the entry of the door to the hotel room. It took me four tries back-and-forth up and down to the attendant in the lobby to get me into my room for the evening or should I say the night which is almost 11 PM., other than that I guess you could say they was good if you wanna call it good.

2026-07-14 via Nuitee
C
Carr couple us
7
Conterful
2026-07-13 via Nuitee
B
Bledsoe couple us
2
2026-07-12 via Nuitee
S
Sheretha solo_traveller us
10
Pros:

How clean the rooms were and friendly the staff where

2026-07-09 via Nuitee
C
Credit solo_traveller us
5
2026-07-08 via Nuitee
T
Thurman solo_traveller us
6
Pros:

Staff was very friendly and accommodating

Cons:

The view out the windows was a concrete wall 5 feet from the window. The pool was dirty.

2026-07-07 via Nuitee
K
Katie family_with_children us
10
2026-07-07 via Nuitee
S
Susan couple us
10
I will be back!
Pros:

The king room was large, clean and comfortable. The room was situated in a perfect spot to the side door and our car
For ease of access. The property is located next to a water park and the convention center. There was a drone show at the convention center on the 5th attracting hundreds of spectators around the property.

Cons:

Nothing.

2026-07-06 via Nuitee
A
Amber family_with_children us
6
2026-07-05 via Nuitee
R
Reeves solo_traveller us
10
Pros:

The staff was very polite and accommodating. The breakfast was great also.

Cons:

Nothing. It was a great experience.

2026-07-05 via Nuitee
M
Maria extended_group us
9
Its good
Pros:

It’s nice and comfortable

Cons:

None

2026-07-04 via Nuitee
R
robert solo_traveller gb
2
won't ever be back
Pros:

bedroom big and coffee machine good

Cons:

staff kept me waiting on arrival, very abrupt and not welcoming, no extra information given, gave me a room with a toilet that wouldn't flush properly.

2026-07-03 via Nuitee
K
Kathy couple us
10
2026-07-02 via Nuitee
Z
Z Buell family_with_children us
8
Good option and value
Pros:

It was very clean and the Breakfast was nice with hot selections. The room was very comfortable.

Cons:

The parking area was not clean, trash around.

2026-06-30 via Nuitee
S
Schrell couple us
8
Our day was very restful and peaceful and allowed us to continue our travel
Pros:

What I liked most about the property was the location, the convenience, the Breakfast, and the affordability.

Cons:

N/A

2026-06-30 via Nuitee