3100 Kulmhotel Gornergrat

Hotels
Independent
9.4 (119 reviews)
Gornergrat 3100m, Zermatt, VS, 3920 , Zermatt , CH

Pets allowed

Facilities

Free breakfast
Free WiFi
Terrace
Garden
Luggage storage
Ski storage
Elevator
Gift shops or newsstand
Shopping on site
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Outstanding views
Excellent staff
Cons:
Small room size
Limited surroundings

Categories

Cleanliness
9.29
Standard quality for this hotel tier.
Service
9.76
Excellent service, as mentioned in the reviews.
Location
9.8
Great location with Matterhorn view.
Room Quality
8.75
Old hotel with very small rooms.
Amenities
9.28
Standard quality for this hotel tier.
Value for Money
9.24
Standard quality for this hotel tier.
Food and Beverage
9.29
Delicious food as noted in the reviews.
Overall Experience
9.76
Absolutely spectacular experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:27

Property Description

Discover the enchanting 3100 Kulmhotel Gornergrat, where breathtaking alpine views meet ultimate comfort.

Ski-In/Ski-Out Access: Enjoy the thrill of skiing right from your doorstep with direct access to Zermatt-Matterhorn Ski Paradise. Unwind after an exhilarating day on the slopes in the cozy ambiance of our welcoming hotel.

Inviting Accommodations: Choose from our 22 well-appointed guestrooms, each featuring flat-screen TVs, private bathrooms with complimentary toiletries, and daily housekeeping to ensure a relaxed and refreshing stay.

Culinary Delights: Start each day with our complimentary buffet breakfast, and savor delightful meals at Vis a Vis, where you'll experience local flavors in a captivating setting.

Elevate your mountain escape to the next level—book your stay at 3100 Kulmhotel Gornergrat today!

Important information:

  • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9.4
Based on 119 reviews
Cleanliness: 9.29
Service: 9.76
Location: 9.8
Room Quality: 8.75
Amenities: 9.28
Value for Money: 9.24
Food and Beverage: 9.29
Overall Experience: 9.76
I
Isao friends
10
Pros:

最高でした。

2025-09-24 via Nuitee
I
Ishii partner
10
Pros:

施設の周りには何もないですが、部屋・スタッフの方々等とても優しく、良かったです

2025-09-22 via Nuitee
T
Takumitsu family
10
Pros:

The view from the room is absolutely breathtaking! You can see the majestic mountains such as Matterhorn, Monte Rosa, and more around the hotel😍🏔️

2025-09-09 via Nuitee
B
Brian
10
Pros:

Absolutely spectacular!

2025-08-27 via Nuitee
A
ash_g2 Family in
10
RELAXING & COMFORTABLE
Pros:

ONE OF THE VERY BEST HOTELS EVER STAYED.....
OLD HOTEL...ROOM SIZE VERY SMALLL
GREAT LOACATION WITH MATTERHORN VIEW
DELICIOUS FOOD

2025-07-28 via Tripadvisor
N
Nobuyuki family
10
Pros:

Excellent service, amazing location, and nice food.

2025-07-28 via Nuitee
Z
Z3301VXstevem Couples
10
Incredible experience
Pros:

I would definitely recommend this hotel for a nights stay, being that close to the Matterhorn at night and first thing in the morning was magical. The food and service was excellent and the staff were all friendly and welcoming. Just be aware that when booking this hotel you still have to pay for your ticket on the train to get to the location and that adds some significant additional cost and so you need to plan accordingly. For this reason I would recommend a single nights stay rather than multiple nights unless you are hiking the mountains over a few days and want to use this as your base. The observatory is open in October and December if you are looking to take advantage of that.

2025-07-04 via Tripadvisor
R
Ryota family
8
Pros:

何といってもこのホテルならではの眺望が最高でした。

2025-06-18 via Nuitee
K
katsumi
10
Pros:

天気恵まれ、部屋から、マッターホルンが見え、最高

2025-05-29 via Nuitee
K
KOICHI family
10
Pros:

everything is OK.

2025-05-22 via Nuitee
B
Brigitte
6
Pros:

Fühlten uns wie Fremde im eigenen Land. Nur englisch sprechendes Personal. Sehr sehr schade. Erwarten anderes in einem Berghotel in der Deutschschweiz!Da ist definitiv noch Luft nach oben…Der Aufenthalt war bis auf einen Stromunterbruch von 2,5 Stunden sonst in Ordnung.

2025-05-18 via Nuitee
L
liliane
6
Tout serait parfait si...
Pros:

Hotel: bien
Restaurant: de qualité
Personnel: professionnel
Sans parler de la vue ***

mais pourquoi, dans un cadre aussi exceptionnel, laisser de la musique en extérieur autour de l'hôtel, après 16h quand les touristes ont déserté la terrasse et jusque 19h ?

2025-03-05 via Nuitee
R
Rossopoulos
10
Le top du top!
Pros:

C’était juste sublime. On a eu une chambre vue Cervin avec un grand balcon. Le personnel adorable, les repas vraiment bien dans une salle feutré. A refaire

2025-02-24 via Nuitee
3
345tommyc Couples ie
10
Klumhotel Gornergrat amazing!
Pros:

Absolutely loved our two night stay. The hotel is quiet, comfortable and dinner was beautiful in both nights. We didn't avail of all it had to offer as we didn't visit the observatory.
The only downside (if you consider it as such) is that the hotel is NOT in Zermatt.
It is actually at the end of a train journey up into the mountains. The train terminates at the start of a ski run and the only other thing up there is the Matterhorn Zoom museum, which is included in the price of the train ticket.
The train is not cheap! It cost us a total of €106 for a return trip for two. This was half price as we had a Swiss rail four day rambler ticket.
That having been said In our opinion ut was absolutely worth the money. The viewes are the best I have seen even compared to everywhere else I've been.
The photos attached were taken from our room ❤️🇨🇭❤️

2025-02-23 via Tripadvisor
H
Hironori
10
Pros:

最高の景色でした

2025-02-07 via Nuitee
1
19HXRDCXRE91 Family it
10
Beautiful View
Pros:

Very nice View to the Matterhorn from the room. The rooms smell like wood and are in the alps style.

The overall experience was very nice. Also the staff was friendly.

By chance get a table near the window to see the sunset at the matterhorn at dinner.

If the sky is clear set an alarm for the night to see the stars

2025-02-03 via Tripadvisor
D
DietmarBautz Friends getaway
4
Views are great - the quality of the hotel is poor
Pros:

Well - the location and views are amazing though that´s it. The hotel is offering a basic experience for the rate of a 5* luxury hotel. It reminded me about 40 years ago when I´ve stayed last time in a youth hostel. Small rooms, worn out furniture, old mattress which are noth worth € 700,-/night. It is better to stay in a comfortable hotel in Zermatt and only go up to the Gornergrat area for the views of the Matterhorn.

2025-01-17 via Tripadvisor
C
Claudio Hernan
10
Pros:

Vistas maravillosas , un lugar increíble

2024-11-05 via Nuitee
P
Peak-District-Ian Couples
10
Amazing location, book direct with hotel
Pros:

Location, location, location.
Wow! What a place to spend the night.
After a couple of failed attempts to book a Matterhorn view room via a well-known website, I contacted the hotel direct and was able to get the best price and was assured of which room we would be staying in.
The journey up to the hotel is all part of the experience as the Gornergrat Railway snakes up the mountain to reach the summit where you are rewarded with a stunning view of the Matterhorn and surrounding peaks.
Being up here when everyone else has gone for the day and then being able to witness the sunset and then sunrise (we got the full golden tip of the Matterhorn.) was an amazing experience.
Check in was easy and we were offered help with our bags.
We stayed in the left hand tower in a junior suite called Matterhorn.
Our stay included a 3 course evening meal and then hot/cold buffet breakfast.
The room was large and the bed comfortable.
Bath, toilet and shower room had incredible views.
Complimentary bottled water, but basic tea/coffee provision - for the price I would have expected a coffee machine of some type.
The evening meal was very good, one of the best meals we had in Switzerland and the breakfast in the new Vis-a-Vis restaurant has incredible views from the from the front of the building across the plateau to the Matterhorn and down the valley.
The breakfast had plenty of choices and was tasty and fresh.

As at September 2024 they are doing building works so there was scaffolding and machinery around but they weren't working on the day we were there so no disturbance.

2024-09-25 via Tripadvisor
J
jasonlM1946CN Couples
2
Bad experience in the restaurant
Pros:

Poor service, extremely impolite staff in the restaurant. Highly not recommended. Staff attached in the photo. Think before you visit. Manager allowing every people to talk but restricting only some. That’s the best advice I can give and good luck.

2024-08-29 via Tripadvisor