Hotel Chipinque

Hotels
8.3 (296 reviews)
MESETA DE CHIPINQUE 1000 , Monterrey , mx

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Staff helpfulness
Natural surroundings
Food quality
Cons:
Cleanliness issues
Room quality concerns
Restaurant service
Not all amenities available

Categories

Cleanliness
7.63
Some reviews cited cleanliness issues, such as rooms not being clean and maintenance needs.
Service
8.9
Most reviewers appreciated the staff's helpfulness, though there were some negative comments about reception service.
Location
9.14
Numerous reviews highlighted the beautiful location and nature surrounding the hotel.
Room Quality
7.59
Multiple comments noted that rooms felt outdated and lacked certain amenities.
Amenities
8.12
Amenities received mixed feedback; while many were good, some were reported as out of service.
Value for Money
8.08
Value perception was mixed, with some feeling the price did not match room quality.
Food and Beverage
8.33
Food quality was generally praised, although service in the restaurant received criticism.
Overall Experience
8.6
Guests overall enjoyed their stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:41

Property Description

Mountain Views and Nature Retreat
Hotel Chipinque offers a serene escape in the Chipinque Ecological Reserve, boasting stunning mountain views. Guests can unwind in the midst of nature while still being just a short drive from the city center.

Luxurious Amenities
From a tennis court to an outdoor pool and a spa with a temazcal sauna, this hotel provides a range of luxurious amenities for guests to enjoy. The chalets even come equipped with a cozy fireplace, perfect for chilly evenings.

Convenience and Comfort
With 24-hour reception, free Wi-Fi, and free parking, Hotel Chipinque ensures convenience for all guests. The option of massages in the spa adds an extra touch of relaxation to your stay.

Experience a perfect blend of nature and luxury at Hotel Chipinque. Book now for an unforgettable retreat.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for MXN 270 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 296 reviews
Cleanliness: 7.63
Service: 8.9
Location: 9.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.33
Overall Experience: 8.6
F
Filiberto couple mx
6
Pros:

La ubicación del hotel

Cons:

El baño de la habitación muy pequeño.
La comida y el servicio del restaurant pueden mejorarlo mucho.

2026-01-19 via Nuitee
V
Valeria family_with_children mx
10
Bonito lugar
Pros:

Las instalaciones son muy lindas y cómodas, así como la zona en la cual se encuentra el hotel tiene unas vistas impresionantes

Cons:

Dentro de las habitaciones se logra escuchar sonidos de las habitaciones cercanas

2026-01-19 via Nuitee
J
Jorge family_with_children mx
10
recomendado al 100 %
Pros:

Es la segunda vez que me hospedo en este hotel, me encantan las vistas de noche y caminar en la naturaleza, el restaurante me parece bonito

Cons:

no tengo queja

2026-01-19 via Nuitee
A
Andrew couple ca
9
It was very restful with all we could ask for .
Pros:

A second visit to compare and it was all lovely !
As an architectural designer , I loved to see how all the unique buildings were integrated into the natural environment, and how well maintained it seemed to be …👍 The view over the city , especially on the clear night , was stunning !!🤩

Cons:

The water in the pool was a bit chilly …🤣😂

2026-01-19 via Nuitee
A
ALMA DELIA family_with_children mx
10
Pros:

La ubicación del hotel y sus instalaciones

Cons:

El personal de limpieza grosero, aun no era hora del chek up y van y tocan la puertas fuertisimo

2026-01-15 via Nuitee
S
Salazar Rangel extended_group mx
6
LOS OSOS ROMPEN LA PUERTA PARA ENTRAR AL INTERIOR DEL ALOJAMIENTO
Pros:

Las vistas, el personal es muy amable y atento

Cons:

Las cabañas no tienen suficientes protecciones para evitar que la fauna silvestre ingrese a su interior, nos tocó que un oso adulto rompió la puerta de madera para entrar a la cocina mientras estábamos dormidos. Afortunadamente el personal atendió el incidente de manera oportuna y no trascendió a mayores, pero el riesgo de que ocurra una tragedia es latente.

2026-01-12 via Nuitee
M
Mario Carlos couple mx
7
Sumergido en la naturaleza
Pros:

La ubicacion maravillosa, y sus vistas....la noche de karaoke muy buena la dj, superanimada.

Cons:

La llave del lavado no service el agua fria
La regadera no tenia jabonera o repisa
Las canchas de tenis las anuncian y no sirven
El sillón estaba deforme
La mesa de hockey estaba fuera de servicio

2025-12-28 via Nuitee
A
Alioshka Paulina extended_group mx
10
2025-12-27 via Nuitee
R
Ricardo couple mx
10
Pros:

Las habitaciones

Cons:

El restaurante pésimo servicio caro y muuy raquítico en las porciones y mal servicio de meseros

2025-12-25 via Nuitee
D
Daniel couple mx
5
2025-12-22 via Nuitee
A
Angélica Daniela couple mx
9
2025-12-19 via Nuitee
R
Ricardo Sergio couple mx
9
2025-12-12 via Nuitee
M
MARCELA solo_traveller mx
10
2025-12-07 via Nuitee
L
Leslie couple mx
5
Pros:

Excelente desayuno, y la ubicación impresionante

Cons:

La habitación es deprimente, terrible muy pocas almohadas, cama de hotel de paso , espejo de hotel de paso, y precio 5 estrellas.
🤨 muy mal la habitación

2025-12-03 via Nuitee
A
abigail couple tw
7
Pros:

The hotel is pretty big, the staffs are very nice and helpful. There were no hot water in the shower so we called the front desk and they sent help immediately. And the night view there is amazing as well.

Cons:

We kinda expected more because of the price but overall it's nice.

2025-12-03 via Nuitee
M
Mario A Gonzalez C family_with_children mx
10
EXCELENTE LUGAR LO RECOMIENDO PARA SALIR DE LA RUTINA Y AGARRAR AIRE FRESCO.
Pros:

EL LUGAR ESTA HERMOSO

Cons:

CAMAS UN POCO MAS COMODAS

2025-11-18 via Nuitee
A
Annel couple mx
5
Pros:

Tiene variedad de alimentos, sólo que algunos alimentos a la hora de comerlos estaban tibios.

Cons:

La habitación le faltaba aseo y sin cortinas puestas, a la regadera se le cayó la cebolleta a la hora de utilizarla.

2025-11-17 via Nuitee
S
Silva couple mx
8
Cons:

La mala cara de la recepciónista

2025-11-16 via Nuitee
R
Rene family_with_children mx
10
Excelente
Pros:

Ubicacion

Cons:

Todo bien

2025-11-15 via Nuitee
D
Dr. Waldemar solo_traveller de
10
Excellent / TOP
Pros:

TOP location, excellent service overall, great food quality in the restaurant.
I come definitely again.
The hotel is fulfilling all the needs people may have..

2025-11-10 via Nuitee