Kagoshima Sun Royal Hotel

Hotels
8.3 (1843 reviews)
Yojiro 1-8-10 , Kagoshima , jp

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great food options
Good location with views
Cons:
Limited shuttle service
Some amenities need renovation
Issues with towel service

Categories

Cleanliness
8.13
The room was clean, but some guests noted issues like not receiving fresh towels during eco-cleaning.
Service
8.6
Staff were described as excellent and attentive, contributing positively to the overall experience.
Location
8.44
The hotel has a good location with views of Sakurajima, and convenient shuttle services.
Room Quality
8.19
Rooms were generally comfortable and well-maintained, although some appeared old.
Amenities
8.02
The hotel amenities include decent onsens and shuttle services, but the onsen needs renovation.
Value for Money
8.28
Good value in relation to quality and price, though some setbacks noted.
Food and Beverage
8.53
The breakfast variety and quality were praised, adding positively to the dining experience.
Overall Experience
8.2
Overall satisfaction varied, but the positive aspects largely outweighed the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:38

Property Description

Luxurious Hot-Spring Bath with Stunning Views
Experience a 13th-floor hot-spring bath overlooking Kagoshima Bay at Sun Royal Hotel. Enjoy French and Japanese dining options, 24-hour reception, and convenient shuttle service to JR Kagoshima-Chuo Train Station.

Comfortable Rooms with Spectacular Views
Relax in rooms with views of Kagoshima city or Sakurajima Island, equipped with en suite baths, air conditioning, free wired internet, and satellite TV. Indulge in amenities like slippers, green tea, and pay-per-view programs.

Dining and Entertainment Options
Savor Western buffet breakfast at Trian, French cuisine at Phoenix, and fresh Japanese dishes at Shichisai. End your day with cocktails and panoramic views at Sky Bar Subaru.

Book your stay at Sun Royal Hotel for a luxurious and unforgettable experience.

Important information:

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Free shuttles depart from JR Kagoshima-Chuo Train Station. The shuttles run on a schedule and depart from the East 18 stop.
For most update information, please refer to the hotel official site.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KOJ

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for ¥2,200 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1843 reviews
Cleanliness: 8.13
Service: 8.6
Location: 8.44
Room Quality: 8.19
Amenities: 8.02
Value for Money: 8.28
Food and Beverage: 8.53
Overall Experience: 8.2
勢村 solo_traveller jp
10
2026-06-26 via Nuitee
S
Scott solo_traveller ca
8
2026-06-26 via Nuitee
太田 family_with_children jp
8
2026-06-25 via Nuitee
F
FATMA couple tr
7
A major renovation is needed
Cons:

The view was amazing, and the breakfast buffet had a wide variety of options, but unfortunately I didn’t enjoy the food much. Some of the fruits smelled like raw fish, which made us think they may have been cut with the same knife or prepared in the same area.

We mainly came here to see the mountain, and for that purpose, it met our needs.

Honestly, I’m not sure what to say about this hotel. It truly needs a major renovation. I’m sure it was one of the finest hotels of its time, but now it feels like it’s reached the point of becoming more of a historical landmark. Despite that, it’s still trying to keep going.

The building and furniture definitely need to be updated.

Also, they do not allow guests with tattoos to use the pool. Apparently, they still think even a non japanese woman with tattoos might be associated with the yakuza. 😅

2026-06-23 via Nuitee
C
Claire solo_traveller re
9
2026-06-22 via Nuitee
K
KAYO solo_traveller jp
7
Pros:

温泉は

2026-06-22 via Nuitee
C
Claire solo_traveller re
9
Très bon rapport qualité-prix, je le recommande
Pros:

L'emplacement, le onsen, la vue sur le Sakurajima, le petit déjeuner et le repas gastro

Cons:

J'ai toujours un peu de mal avec la climatisation.

2026-06-22 via Nuitee
K
Kenichi solo_traveller jp
5
ちょっと残念
Pros:

ロケーション

Cons:

飲料ペットボトルがなかった

2026-06-21 via Nuitee
勝彦 solo_traveller jp
7
Pros:

目の前に桜島が見えてロケーションは最高でした。

Cons:

3人部屋がなかった

2026-06-19 via Nuitee
Y
Yasuyo solo_traveller at
7
普通のホテル
Pros:

最上階の温泉に近くて良かった。
ルームウエアーが主人には小さいすぎて温泉のカウンターで大きいサイズをもらいました。親切でした。
普通のホテルでした。

2026-06-17 via Nuitee
Y
Yasuyo couple at
7
2026-06-17 via Nuitee
清一 solo_traveller jp
7
桜島の噴火後で車が砂だらけにて駐車料金代が高い
Pros:

食事とサウナ

Cons:

駐車料金が高い

2026-06-17 via Nuitee
T
Tim couple au
8
Superb hotel with a sensational buffet !
Pros:

Great location looking back onto the volcano over the ocean. Good Onsen with a serious sauna.

Cons:

Not much to dislike.

2026-06-17 via Nuitee
Y
Yoshitaka solo_traveller jp
8
2026-06-16 via Nuitee
S
SATOSHI family_with_children jp
10
くつろげました。
Pros:

朝食のビュッフェがお得感がありました。

Cons:

無し

2026-06-16 via Nuitee
A
AUNG ZIN solo_traveller mm
8
2026-06-16 via Nuitee
V
Vilshöfer solo_traveller de
8
2026-06-14 via Nuitee
A
Attila solo_traveller ch
9
2026-06-14 via Nuitee
Y
Yasuhiro solo_traveller jp
8
2026-06-13 via Nuitee
Y
yasunori solo_traveller jp
10
2026-06-11 via Nuitee