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Facilities
Property facilities
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Meeting rooms
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Full-service spa
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Fitness facilities
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Area shuttle (surcharge)
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Fireplace in lobby
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Electric car charging station
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Comprehensive recycling policy
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No single-use plastic stirrers
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No single-use plastic water bottles
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No single-use plastic soda bottles
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Guest education on local ecosystems and culture
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Free WiFi
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24-hour front desk
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Luggage storage
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Sauna
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Concierge service
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Steam room
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Elevator
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Fitness facilities
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Conference space
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Golfing nearby
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Fireplace in lobby
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Breakfast available (surcharge)
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Library
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Safe-deposit box at front desk
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Multilingual staff
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Free newspapers in lobby
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Limo or town car service available
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Full-service spa
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Meeting rooms
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Smoke-free property
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Wedding services
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Golf lessons available nearby
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Tours/ticket assistance
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Free wired internet
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Area shuttle (surcharge)
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Conference center
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Snack bar/deli
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Turkish bath/Hammam
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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24-hour health club
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Electric car charging station
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Water dispenser
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Ballroom
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Banquet hall
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Eco-friendly cleaning products provided
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Eco-friendly toiletries
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LED light bulbs
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Eco-friendly cleaning products used
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Wheelchair-accessible on-site restaurant
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Food and water bowls
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Vegetarian breakfast available
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Locally-owned & organized tours & activities
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Showcase for local artists
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Guest education on local ecosystems and culture
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Double-glazing on all windows
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Locally-sourced food on site (80% or more)
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At least 80% of all lighting comes from LEDs
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All property's electricity comes from renewable sources
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Comprehensive food waste policy
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Vegan menu options available
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Vegetarian menu options available
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Comprehensive recycling policy
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No single-use plastic soda bottles
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No single-use plastic stirrers
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No single-use plastic water bottles
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Reusable cups only
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Reusable tableware only
Review Highlights
Categories
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Property Description
Experience a luxurious retreat at URSO Hotel & Spa, where elegance meets comfort in the vibrant heart of Madrid. Spa Bliss: Unwind at our full-service spa, offering an array of rejuvenating massages, body treatments, and facials designed to pamper you. Recreational Amenities: Stay active with our 24-hour health club, relax in the indoor pool, or soak in the rejuvenating hot tub, ensuring a perfect balance of relaxation and fitness during your stay. Culinary Delights: Savor exquisite meals at Casa Felisa or enjoy 24-hour room service while indulging in your favorite drink at our stylish bar/lounge. With superb accommodations and prime access to local attractions, URSO Hotel & Spa is your perfect getaway in Madrid. Don’t miss out—book your unforgettable experience today!
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Property Policies
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Pets
Service animals are exempt from fees/restrictions
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Pets
Pet max weight (per pet) in kg is 8
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Pets
Pets allowed
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Pets
Pet max weight (per pet) in lb is 18
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General
Professional property host/manager
Property policies
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Pets
Service animals are exempt from fees/restrictions
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Pets
Pet max weight (per pet) in kg is 8
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Pets
Pets allowed
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Pets
Pet max weight (per pet) in lb is 18
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General
Professional property host/manager
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Sustainability Certifications
Biosphere
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Pets
Maximum number of pets per room 1
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Pets
Only dogs are allowed
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Pets
Service animals are allowed
Location
Guest Reviews
This is a great place, in a more residential area compared to downtown near Gran Via, but full of activities are in walking distance, nearby. The staff is fabulous, the feel is modern and private. We had a wonderful stay (2nd time) and would return! The only thing I would add is a yard or a rooftop terrace... :-)
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!)
And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
Excellent location, spotty service at reception counter. Couple of associates (nameless..) selectively wait on guests when checking in… Very unfortunate
Excellent room quality, service and location. Perfect for exploring central Madrid!
A 5 star hotel , really good service and old school charm
Great stay
This is the first time I’ve given a low rating to this property, which I’ve stayed at multiple times and usually enjoyed. Unfortunately, my most recent experience felt different—something was missing, particularly the personal touches and attention to detail that I’ve appreciated in the past.
It’s possible this was an isolated incident, perhaps related to booking through Expedia, as some hotels tend to assign less favorable rooms for third-party reservations.
I hope this serves as a constructive red flag for management. I truly value this property and would love to see it return to the high standards that made me a repeat guest.
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
we love the Urso and the neighborhood! It is the best!
Hotel Urso is a go-to for a pleasant stay when I am in Madrid. I will see you soon!
Amazing as always
Brought welcome fruits and chocolates and offered welcome drinks also
well first of all when you walk in the door it smells amazing. You don't touch your bags, they got us into our room hours early. The area around the hotel is so quaint and trendy and convenient. we were in a suite which was beautifully furnished I definitely recommend. this is our second time at URSO and we will be back
Great stay
The hotel is in a beautiful building and the interior is warm cozy and professionally decorated. It makes you feel like you are sitting in an upscale Manhattan apartment. The staff couldn’t be nicer, spoke excellent English and were very accommodating. The room was huge and very comfortable.
Such a nice hotel with friendly staff. First class all the way around
Fantastic hotel, staff, room. 10/10 recommend
The staff is super helpful and we had a nice room everything was great
Wonderful stay! Beautiful property, well maintained and great service.
My favorite place in Madrid. Excellent location, beautiful building and rooms in addition to Oustanding service, make it a five star experience.
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