Hotel Iberia

Hotels
Independent
6.4 (125 reviews)
1464 Avenida Wilson, Condado, San Juan, 00907 , San Juan , PR

Facilities

Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Conference space
Safe-deposit box at front desk
Front desk (limited hours)
Porter/bellhop
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Outdated facilities

Categories

Cleanliness
4.31
Negative sentiment regarding cleanliness; multiple mentions of dirty bathrooms and bugs.
Service
8.28
Positive sentiment; staff were friendly and caring.
Location
7.82
Positive sentiment; favorable location with a nearby restaurant.
Room Quality
5.27
Mixed sentiments; outdated and very unclean rooms mentioned.
Amenities
6.3
Average sentiment; some amenities mentioned but in need of renovation.
Value for Money
7.26
Positive sentiment; perceived great value for the price paid.
Food and Beverage
6.71
No specific sentiment; assumed average.
Overall Experience
5.28
Overall mixed feelings due to cleanliness issues and positive staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:46

Property Description

Terrace and Garden Views - Enjoy stunning views from the terrace and garden, perfect for unwinding after a long day of exploring San Juan.

La Fonda de Cervantes Dining - Indulge in a delicious meal at La Fonda de Cervantes, offering a culinary experience that will delight your taste buds.

Convenient Amenities - Benefit from complimentary wireless internet, luggage storage, and event facilities, ensuring a comfortable and productive stay at Hotel Iberia.

Experience the best of San Juan at Hotel Iberia, where comfort and convenience meet luxury. Book your stay now for an unforgettable experience.

Important information:

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJU

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Social distancing measures are in place

See all policies

Location

Guest Reviews

6.4
Based on 125 reviews
Cleanliness: 4.31
Service: 8.28
Location: 7.82
Room Quality: 5.27
Amenities: 6.3
Value for Money: 7.26
Food and Beverage: 6.71
Overall Experience: 5.28
J
Jesenia friends
6
Pros:

The staff were super friendly and nice. Bathroom was very small and dirty. Bed was dirty as well. We ended up checking out. Lots of bugs.

2025-09-14 via Nuitee
M
Mario family
10
Pros:

The staff very kind. They really care about your wellbeing

2025-08-28 via Nuitee
S
stephanie
8
Pros:

Location is a plus , restaurant next door definitely made the stay enjoyable . OUTDATED in need of renovations.

2025-08-27 via Nuitee
S
Surekha
2
Pros:

Very unclean and old rooms . No proper ventilation . Just a window as and it never cools .

2025-08-24 via Nuitee
M
Michelle
10
Pros:

Cristobal was awesome. Great value for what i paid and very clean. He made an exception despite my late arrival. The shower could use a remodeling. The hotel is very unique with a strong spaniard architectural design. The Cervantes room would be perfect if it was avaliable for coffee ☕️

2025-08-08 via Nuitee
I
Ivan family_with_children
10
Pros:

The place was great. I just felt like the rooftop was like a little. It's dirty from the bird poop and then, um, there was like cat food, laying out right On the rooftop, also our shower head didn't have enough water pressure. That was the only thing right? But other than that, the place is great.

2025-07-16 via Nuitee
A
Anavanbosse Family
6
2 nights in this hotel
Pros:

This is a family owned hotel. It is very basic with no elevator and no hot water shower. It is within walking distance to a supermarket. Mostly young people stay here and even though there's a curview, we experienced loud noise at niggt when they made their way back to their rooms. The owner was nice but also somewhat crude in his remarks. When one of the young people complained about the lack of hot water.

2025-06-26 via Tripadvisor
C
Catherine family
10
Pros:

Stayed with my teen daughters felt very safe and had an amazing night off sleep after a long day of travels. Thank you 😊

2025-03-30 via Nuitee
M
Michael
2
Iberia Hotel Beware
Pros:

Rating this hotel a "1" is a stretch. The only redeeming value is the location which is one block from the Hilton Doubletree and across the street from a supermarket that has a great deli and coffee service and a short walk to the beach. Otherwise, you should consider the following when booking this hotel: No hot water (depending upon time of day and occupancy consumption), no functional TV, no elevator, no telephone in room, squeeky beds. and Noisy!. I asked the owner for some consideration (restitution) for the lacking amenities but his response was that he "couldn't". His defense was all of the political hardships he has endured since purchasing the 200 year old property 15 years ago. He is not willing to invest in his hotel; plain and simple. Don't be fooled by the attractive picture of the outdoor garden. We have been in the travel business for 50 years and this hotel does not even merit more than $35.00 per night! We paid $190.

2025-03-23 via Nuitee
H
Herminio
4
Pros:

Rooms are to small,needs an upgrade, too much stairs and not safe. Water was a problem very low pressure. AC still a wall unit a too loud. Doors make too much noise at night and everything echoes. No parking,no fridge,no microwave, no hairdryer.

2025-03-23 via Nuitee
M
Mileivi family
8
Pros:

Good staff

2025-03-16 via Nuitee
M
MICHAEL friends
8
Pros:

The service was amazing and was clean for old building

2025-03-13 via Nuitee
L
Lorrie family
8
Pros:

The proprietor is very nice and helpful. Personally directed us to park out front of the building.

2025-03-09 via Nuitee
D
Dorian friends
10
Pros:

Everything

2025-03-08 via Nuitee
H
Hector family
2
Pros:

Bad odors in al the property and always someone watshing you

2025-03-06 via Nuitee
D
Dragan
10
Pros:

The Location it’s great

2025-03-06 via Nuitee
J
Jessica
2
Pros:

Nothing the owner does not even allow people to go in after midnight. Like what if it’s someone’s Birthdate

2025-03-02 via Nuitee
G
Gilberto family
10
Pros:

The people is very friendly and collaborative.

2025-02-28 via Nuitee
D
Dorian
10
Pros:

Everything

2025-02-26 via Nuitee
H
Hector
10
Pros:

Exceptional Hospitality at Hotel Iberia

I had an amazing experience at Hotel Iberia! From the moment I arrived, the hospitality was top-notch. The staff is incredibly welcoming and attentive, making sure every detail of my stay was perfect.

A special shoutout to Cristobal, who went above and beyond to ensure I felt at home. His warmth, professionalism, and dedication to guest satisfaction truly set this hotel apart. Whether it was offering great local recommendations or simply checking in to make sure everything was going well, Cristobal made my stay unforgettable.

If you’re looking for a place with outstanding service and a personal touch, Hotel Iberia is the place to be. I can’t recommend it enough! I will definitely be returning.

2025-02-26 via Nuitee