Microtel Inn & Suites By Wyndham Sylva Dillsboro Area

This was one of the nasty places to stay ! Old moldy food under bed and dirty clothes! Ac/ cover fell off and door handles to bathroom where hanging off the door . And to top off no hot water to shower and when I complained the staff was like ya its cause we are full!!!!!!

no healthy optiobs like fruits. apple juice was murky flavorless water.

the front desk was nice.
one clean person smelled like canibis and and the elevator was uncomfortable to ride in as a result.

the other cleaning person has his music playing on loudspeaker in the hallway as he cleaned.

the floors were mopped and i almost slipped walking into the elevator since the floor was very wet.

no cleaning sevice every day????

stains on the deak and side tables.

tv was set to hdmi 2, no tv ersvice????

the window screen has a big tear in it.

will never stay in a microtel again .

I stayed there 3 nights a week for 2 months. I was planning on doing that till January. During these 2 months, housekeeping came trying to open my door before 11 am on check-out days. I complained multiple times to the front desk manager, but nothing has been done. If you care for your privacy take your money elsewhere.

Initial room was musty smelling. Staff quickly moved us to a better room

Staff was nice, nice area, parking was good and had shopping close by. Hotel wasn’t the cleanest.

It was close to everything I needed and had a nice place for me to walk my dog

Staff tried to open the door on customer before check out time that is not ok

The exterior of the hotel is very nice so you expect a little more inside. My room looked like it had not been cleaned. I considered leaving, but instead I asked for a new room which was cleaner, the interior of the hotel needs updating especially the carpeting.

From the time we entered the door, the hotel was sparkeling clean. Not only the common areas but our room was so clean and the beds were comfy! We will definately stay here again!!

Property was great but it is sad that rate went up $100 per night in one weeks time.

Good

Clean rooms and bathroom. Contintal breakfast was also good selection of things.

Quiet and comfortable and easy access from the freeway

The price was really good. The views were incredible. And it was very close to Western Carolina University.

Not happy with our stay. It took overnight for the dampness in our room to disappear after running the air conditioning unit non stop. Most of the lights on the unit didn’t work so couldn’t tell if it was set correctly. No hooks at all in the bathroom and no toilet paper holder.
Like no one cares about the place. That’s fine if you’re paying $95 a night but not for $235 a night. Never staying here again and do not recommend.

We stayed here for a few days and it was a great experience. The property was well kept inside and out. Our room was clean and stocked with the basics. The staff was always friendly. Breakfast was simple but perfect for an early morning. The waffle maker is awesome. We had the pool to ourselves and it backs onto beautiful tall trees that started to turn fall colours. The location is right next to the main road an a gas station for quick drinks and snacks if needed.

Nice

Very clean and convenient. Easy parking, Excellent view.

G

The staff was very nice and everything was very clean.