Hotel Palazzo Esedra

Hotels
Independent
8.6 (124 reviews)
Piazzale Vincenzo Tecchio 50, Naples, NA, 80125 , Naples , IT

Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
Tours/ticket assistance
Free wired internet
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location for events
Cons:
Dirty rooms
High taxi scam incidence
Mixed quality of food

Categories

Cleanliness
5.85
Negative sentiment from the second review indicating the room was dirty and had not been cleaned.
Service
9.99
Positive sentiment from the first review highlighting warm welcome and assistance from staff, particularly mentioning Davide.
Location
9.86
Positive sentiment from the fifth review indicating good location for conferences, though somewhat isolated.
Room Quality
6.81
Mixed sentiment due to some rooms being noted as dirty and unwelcoming.
Amenities
9.84
Positive comments on the facilities and breakfast dining room from the first review.
Value for Money
7.8
Negative sentiment influenced by the scamming incident and the perceived lack of cleanliness.
Food and Beverage
8.85
Some positive mentions but indicated that the dining is not truly fine dining.
Overall Experience
9.82
Overall experience is mixed due to strong negative and positive elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:31

Property Description

Convenient Amenities
Enjoy the convenience of complimentary wireless internet access and tour/ticket assistance during your stay. Stay connected and make the most of your visit.

Delightful Dining Options
Savor local cuisine at BarBistrot, unwind at the bar/lounge, or grab a bite at the coffee shop/cafe. Enjoy the flexibility of room service for a cozy meal in.

Functional and Welcoming Spaces
Benefit from complimentary wired internet access, a business center, and a 24-hour front desk. With event facilities like a conference center and meeting room, your business or social gatherings are in good hands.

Find comfort and relaxation in one of the 106 air-conditioned rooms, complete with modern amenities and entertainment options. Step out to explore nearby attractions like Stadio Diego Armando Maradona and Via Caracciolo e Lungomare di Napoli.

Immerse yourself in excellence at Hotel Palazzo Esedra in Naples - book now for an unforgettable experience.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

8.6
Based on 124 reviews
Cleanliness: 5.85
Service: 9.99
Location: 9.86
Room Quality: 6.81
Amenities: 9.84
Value for Money: 7.8
Food and Beverage: 8.85
Overall Experience: 9.82
M
Milos
8
Pros:

La posizione è perfetta. Le camere avrebbero bisogno di una ristrutturazione. Non si può regolare la temperatura delle camere, la radio non funzionava.

2025-10-12 via Nuitee
C
Christopher
6
Pros:

Air conditioning didn’t work at all

2025-10-10 via Nuitee
R
Ricardo
8
Pros:

Opção de hotel fora do centro. Quarto espaçoso.

2025-10-03 via Nuitee
G
gregorye141 Friends getaway
10
Love to spend more time here
Pros:

Unfortunately, this hotel was only booked as an overnight stay before a flight home from Naples airport. Yet, we were warmly welcomed and treated with great courtesy. All travellers were given assistance to their rooms with special care for those less able. Whether support in getting cases from the coach or with understanding the SIM card door key. Thank you Davide. He alone will bring me back.
Lovely rooms & facilities. We had a great sleep. Lovely breakfast dining room and continental fare with a great range.

2025-09-20 via Tripadvisor
U
Ulrik
8
Fint hotel tæt på Stadion og metroen
Pros:

Fint hotel lige ved siden af Stadion. Gratis parkering. Gode store værelser med god lydisolering. God stor seng. God morgenmad og tæt på metro. Vandet skulle løbe i 10 min. For at blive koldt.

2025-09-13 via Nuitee
E
Ermir
8
Pros:

ottimo hotel!

2025-09-08 via Nuitee
S
Soraya family
2
Pros:

Room 306 had several serious faults that made our stay extremely uncomfortable and disappointing.

• The bathroom light only worked if the key card was positioned in a very specific way even after numerous attempts by the staff and ourselves to finally get it to work.
• The main room light could not be switched off due to an electrical fault, leaving us no option but to cut the power from the fuse box in the room as advised by the front desk reception. Moving rooms was not an option as the hotel was fully booked.
• As a result, we were unable to use the air conditioning overnight once the power was off in the room to turn off main room light (which was very bright) making the room unbearably hot and leading to a very poor night’s sleep.
• To access the bathroom at night, I had to use my phone torch to reach the fuse box, which caused the main light to switch back on and disturb my son and husband.
• Being required to operate the fuse box ourselves was not only completely baffling but also potentially dangerous, and certainly not a solution I would expect in a 4-star hotel.

This is not the standard of service I expected, particularly as this stay was booked as a special treat for my son’s upcoming 16th birthday and we had travelled from the UK. Instead of being a comfortable and enjoyable experience, it was stressful and frustrating.
We will not be returning to this hotel ever again!

2025-09-05 via Nuitee
A
aliciafK9805CP NONE
2
Scammed by taxi driver to get there and dirty rooms
Pros:

Worst hotel experience of my life, from someone who has travelled to 23 countries. Before even getting there we took a taxi from Napoli Centrale and got scammed. Taxi meter showed €16 by the time we reached the hotel and he demanded €70. Since the building we’ve just arrived to looks like a post apocalyptic prison we feared for our lives and just paid the €70. His excuse was that this hotel was so far away from Naples that this is the standard pricing, and that he had even given us a discount of €10.. We check in and reach our room and it legit looks like it hasn’t been cleaned since whoever stayed there last. The building felt eerie and I legit felt like something horrible was gonna happen. We spent a total of 10 minutes in the room and went right back downstairs to leave. Tried to get a refund because of the dirty room but they were unable to.. If you are so unlucky to have already made a booking at this hotel, whatever you do please take the train there. It’s a sweaty walk with stairs and uneven pavement but it’ll be the only way to ensure you don’t get scammed. Hope this helps anyone in a similar situation

2025-08-08 via Tripadvisor
H
Hilary
8
Pros:

Good

2025-07-22 via Nuitee
A
Aleksandar
6
Pros:

Ok

2025-07-18 via Nuitee
A
Anthony
8
Pros:

Hotel was well located for the University Federico II where I attended a conference. It is close to Maradona Stadium but otherwise it is somewhat isolated. Easily accessible by public transport and relatively in easy reach of the airport. Restaurants are somewhat mixed fare.
The hotel is excellent and the staff very helpful and attentive. The only slight concern was the food which is in need of some attention. The hotel refers to its restaurant as fine dining but it really isn't.

2025-07-10 via Nuitee
A
Anna
8
Pros:

Di Fronte al Maradona

2025-06-16 via Nuitee
T
Tommaso
10
Pros:

Hotel perfetto per fiere e congressi. Colazione buona, camere pulite e aria condizionata perfetta

2025-06-16 via Nuitee
M
Michela partner
8
Pros:

Sehr freundliche Mitarbeiter, leider ein Zimmer im Untergeschoss bekommen

2025-06-07 via Nuitee
E
ELGA partner
10
Pros:

Tutto ok

2025-06-03 via Nuitee
L
luciano
10
PECCATO LE TOVAGLIETTE
Pros:

Come ogni anno mi reco in questo hotel in questo periodo, ed ogni volta non posso che confermare l'eccellenza di questo hotel. Dalla posizione al personale molto qualificato.
L'unica insufficienza l'ho messa nella pulizia per colpa delle tovagliette in plastica forate posizionate sui tavoli sia a colazione che a cena che non vengono mai sostituite e neanche pulite. Sarebbe meglio una semplice tovaglietta in carta usa e getta.

2025-05-27 via Nuitee
J
James
2
No good
Pros:

This hotel is terrible. Dirty, unsafe and not the expectation of the reviews. Would not recommend. We only had one night booked but left and went to a different hotel.

2025-05-17 via Nuitee
L
LAURENT
8
Pros:

Hôtel très bien, mais un peu loin du centre

2025-05-04 via Nuitee
K
Kirandeep family
6
Pros:

Good Transport links

2025-04-19 via Nuitee
F
fabrizio
8
Ottimo
Pros:

Bellissimo posto
Personale super gentile e competente

2025-04-02 via Nuitee