JC Residency Madurai

Room is pretty clean and good. The bed was comfy. However, we came across few issues, the aircon was not functioning properly and the fan was only running at the full speed. Had to make multiple calls to get something from the housekeeping team. There were mosquitoes in the room that were allocated to us probably due to damaged mosquito net in the bath room. However, the staff at the reception (during the daytime) were very kind and helpful. Notably, the girl Varsha was very helpful. When we reported the challenges we had at the room (501), Varsha immediately got the room changed to another one, which was good and didn’t have the issues we had previously. Her simplicity and smile connects with customers. Morning breakfast was too good! We tasted 80% of the food that was on the buffet table, all were very tasty and fresh!
Also, it would be helpful if the receptionist in the night shift be able to help if a customer approach them for assistance in getting a taxi during the wee hours.

Very friendly staff, beautiful rooms, great breakfast and very good coffee.

Bakery chef mr. Karthi excellent make bakery items we are 14 pax very enjoying the food and service excellent all staff smile great care keep it up

Chef Karthik cake prepared wel tasy really appreciate,keep it up we are coming from srilanka my birthday celebration very enjoying Room and Restaurants manager very helpful birthday songs all staff wishes,thank you jc team.

Good and nice services
And nice staff esp Ms.Varsha
Who gave us great exp

Stayed in this hotel for the first time in Madurai. Very comfortable and the staff were accommodating and friendly. The housekeeping staff particularly Mathan and Jayashree who serviced our room had the place sparkling clean. Pleasant stay

Good stay overall. The beds were comfortable and the bathrooms were clean and neat. The place has a very authentic, classical vibe. The staff were very friendly and helpful, especially Mr. Akash who helped us with organising rooms and made the stay even more pleasant.

The restaurant was great with nice food choice. Great Hospitality by Mr Arun Raj the restaurant Manager and Mr Joseph.

R. Athish Indian chef
The paper chicken masala was too good he made specifically for me.
The total hotel experience was too good.

A very good hotel. My family had a wonderful experience.
The hotel Staff is very courteous.
Specially Mr.Arunrajprabu,Mr.Nagraj and Mr.Murugan at the restaurant do their level best to make the experience of the guests worthwhile. I rate them highly and wish them the very best.

On the surface, and from online reviews, you would think this is a top class hotel.
Its when you look underneath the pretty furniture, its just another typical Indian hotel that lacks maintenance and a proper cleaning.
The service standards are just adequate, the food is run of the mill.

There're Auto rickshaws at the end of the driveway if you need one. Do not rely on Uber in this city.
If I return to this city, I will chose another hotel.

Beautiful space to stay and amazing cuisine to explore. Starting from the soup and starters to varieties of desserts, this place's buffet gave complete experience to a food lover like me. Must try.
A special thanks to the Restaurant manager Mr. Arunraj for recommending the dishes and great service of his team.

Overall an amazing experience.. customer service here is next level.. staffs were very friendly and accommodative.. special mention to staff name Varsha who assisted with check in, ramachandran who showed us tour, s mala and meenakshi who assisted us during breakfast and Ajiis who assisted us with check out.. it was a smooth journey.. thank you

Mr. M Syed Ali helped alot for refund no need to follow up again and again.

I visited last night for dinner. The staff were incredibly friendly and attentive
Our server, Suthakar gave us excellent recommendations

Services were on point, went w familyy

Good food Good service hello jelli

It is clear that the front desk staff mr.akash takes pride in delivering excellent customer service. Their friendliness and dedication truly enhanced my overall experience at the hotel. Because of their exceptional support and hospitality, I would gladly return and recommend this hotel to others. They are a true asset to the team and deserve recognition for their excellent work.

Arun Raj is Good and so is K Amman good coffee and dosa and everything Good

Our stay at Hotel JC Residency Madurai was truly exceptional. The hotel is extremely clean, well-maintained, and offers a very comfortable atmosphere. The rooms were spotless and beautifully
arranged.
The restaurant service was outstanding. The buffet spread was impressive with a wide variety of delicious dishes. Every item was fresh, well-prepared, and full of flavor. The food quality was excellent.
A special appreciation to Mr. Arun Raj Manager and Mr. Suthakdr for their professionalism, kindness, and attentive service. They ensured everything was perfectly managed and made our stay memorable.
Highly recommended for anyone looking for comfort, cleanliness, and great hospitality.