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Facilities
Property facilities
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Health or beauty spa nearby
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Guest education on local ecosystems and culture
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Currency exchange
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Non-smoking throughout
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Adult only
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Lower bathroom sink
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Entertainment staff
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Fruits
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Pet bowls
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Fence around pool
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Japanese garden
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Health or beauty spa nearby
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Swimming nearby
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Guest education on local ecosystems and culture
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience elegance and comfort at JC Residency, just a stone's throw away from Lady Doak College. The rooms feature rich wood furnishings, free Wi-Fi, and a flat-screen TV, ensuring a relaxing stay.
Convenient Amenities
Enjoy the convenience of a personal safe, fridge, and spacious suites with separate living rooms. The en suite bathrooms offer the choice of a bathtub or a shower, catering to your preferences.
Ideal Location
Explore the historic temples and scenic beauty of Madurai, known as "The Athens of the East". With easy access to the railway station and airport, JC Residency is the perfect base for your adventures.
Ready to immerse yourself in luxury and convenience? Book your stay at JC Residency now!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 7 years old stay for free when using an existing bed.
People 8 years old and over stay for Rs. 1,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The entire staff’s were very pleasant and exceptionally polite and took care of me very well
The location bit not center
Spacious, comfortable, characterful rooms. A great restaurant with an excellent buffet and a la carte options. Extremely warm and friendly service in the restaurant, from housekeeping, the hotel porters and some of the reception team. A great little hotel shop crammed with quality goods at a good price. Excellent value for money and in a quiet area in the city.
We had a disturbed first night as our room was directly under an active roof terrace with furniture being scraped etc. On taking it up with reception the next day, we were promptly moved to a quieter room on the same floor.
The window in the bathroom didn't close completely and the mosquito netting was loose. Maintenance did attempt to sort this out straightaway but were unable to fix it. However, the mosquito plug ins supplied by the hotel were effective.
The breakfast was so comprehensive. Everything was provided for. I liked the fresh options, luke the masala dosa. Although it would have been good to have made aware of it as option from the beginning.
I loved the place. My only negative comment would be the main fron of house gentlemen. Absolutely zero smiles or welcome. We got a lovely drink but he was quite surly and ea h interaction was the same. It's hard as a lovely place and just maybe he had personal issues.
Large rooms with good facilities and a comfortable bed, and good aircon. Grand looking old fashioned hotel with historical features. Decent location a short tuk tuk journey from the main sights. Good South Indian style breakfast and dinner at the restaurant.
I was messaged twice before our visit asking for us to pay the full amount via a separate link, despite my reservation at Booking.com indicating that advance payment was not required. After the first time, they clarified that advance payment was not required so its annoying to be asked a second time - other people report similar concerns so I hope they can sort this out. I was also asked 4 times for time of arrival, when I had already provided - for such a large hotel, I dont see this being a key concern.
Room is pretty clean and good. The bed was comfy. However, we came across few issues, the aircon was not functioning properly and the fan was only running at the full speed. Had to make multiple calls to get something from the housekeeping team. There were mosquitoes in the room that were allocated to us probably due to damaged mosquito net in the bath room. However, the staff at the reception (during the daytime) were very kind and helpful. Notably, the girl Varsha was very helpful. When we reported the challenges we had at the room (501), Varsha immediately got the room changed to another one, which was good and didn’t have the issues we had previously. Her simplicity and smile connects with customers. Morning breakfast was too good! We tasted 80% of the food that was on the buffet table, all were very tasty and fresh!
Also, it would be helpful if the receptionist in the night shift be able to help if a customer approach them for assistance in getting a taxi during the wee hours.
Very friendly staff, beautiful rooms, great breakfast and very good coffee.
Bakery chef mr. Karthi excellent make bakery items we are 14 pax very enjoying the food and service excellent all staff smile great care keep it up
Chef Karthik cake prepared wel tasy really appreciate,keep it up we are coming from srilanka my birthday celebration very enjoying Room and Restaurants manager very helpful birthday songs all staff wishes,thank you jc team.
Good and nice services
And nice staff esp Ms.Varsha
Who gave us great exp
Stayed in this hotel for the first time in Madurai. Very comfortable and the staff were accommodating and friendly. The housekeeping staff particularly Mathan and Jayashree who serviced our room had the place sparkling clean. Pleasant stay
Good stay overall. The beds were comfortable and the bathrooms were clean and neat. The place has a very authentic, classical vibe. The staff were very friendly and helpful, especially Mr. Akash who helped us with organising rooms and made the stay even more pleasant.
The restaurant was great with nice food choice. Great Hospitality by Mr Arun Raj the restaurant Manager and Mr Joseph.
R. Athish Indian chef
The paper chicken masala was too good he made specifically for me.
The total hotel experience was too good.
A very good hotel. My family had a wonderful experience.
The hotel Staff is very courteous.
Specially Mr.Arunrajprabu,Mr.Nagraj and Mr.Murugan at the restaurant do their level best to make the experience of the guests worthwhile. I rate them highly and wish them the very best.
On the surface, and from online reviews, you would think this is a top class hotel.
Its when you look underneath the pretty furniture, its just another typical Indian hotel that lacks maintenance and a proper cleaning.
The service standards are just adequate, the food is run of the mill.
There're Auto rickshaws at the end of the driveway if you need one. Do not rely on Uber in this city.
If I return to this city, I will chose another hotel.
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