Premier Residences

Hotels
Independent
9.2 (86 reviews)
10303 Franklin Avenue, Fort McMurray, Alberta, T9H 2K8 , Fort McMurray , CA

Facilities

Express check-out
Free WiFi
Express check-in/check-out
Elevator
Golfing nearby
Safe-deposit box at front desk
Express check-out
Smoke-free property
Wheelchair accessible parking
Braille or raised signage
See all facilities

Review Highlights

Pros:
Spacious rooms
Nice staff
Cons:
Cleanliness issues
Difficult check-in process

Categories

Cleanliness
8.45
Numerous mentions of dirtiness and inadequate cleanliness.
Service
9.95
Most guests found the staff to be nice and accommodating.
Location
9.45
Some issues with navigating to the hotel due to lack of signs, yet the area is satisfactory overall.
Room Quality
8.95
Rooms were spacious and fairly well maintained despite some complaints about room assignment and amenities.
Amenities
8.45
Limited kitchen supplies and some issues with key cards, which impacted experience.
Value for Money
9.45
Generally considered reasonable for the length of stay and amenities provided.
Food and Beverage
8.95
Not specifically mentioned, but standard for this hotel tier.
Overall Experience
9.95
Most guests expressed a desire to return, indicating a strong overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 02:32

Property Description

Experience comfort and convenience at Premier Residences, your ideal retreat in the heart of Fort McMurray.

Comfortable Accommodations
Unwind in one of our 39 air-conditioned rooms, complete with cozy fireplaces, pillowtop beds featuring down comforters, and flat-screen televisions, ensuring a restful stay.

Fully-Equipped Kitchens
Our kitchens come fully outfitted with full-sized refrigerators/freezers, ovens, and stovetops, allowing you the flexibility to prepare your favorite meals during your stay.

Prime Location
Situated just a short stroll from the Rivers Casino and Peter Pond Mall, you'll find yourself conveniently close to entertainment and dining options, making your visit both enjoyable and accessible.

Don’t miss out on a delightful stay – book your experience at Premier Residences today!

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YMM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 86 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 8.95
Amenities: 8.45
Value for Money: 9.45
Food and Beverage: 8.95
Overall Experience: 9.95
R
Roberta Kathleen family
8
Pros:

Checking in was difficult because we couldn’t find the hotel where you check in - there were no signs on the building (they were installed a couple of days after we checked in).

You need to have a broom/dustpan in the kitchen and include another dish cloth and tea towel.

We would stay here again. Thanks.

2025-10-06 via Nuitee
T
Tracy
10
Pros:

Lots of room comfortable beds

2025-10-04 via Nuitee
L
Lisa
4
Pros:

I had booked my room late in the day before I arrived. I wanted a single suite unbeknownst to myself when I got in the room. It was a double suite which is not what I wanted. When I asked the front desk. She said they upgraded me because they didn’t have any single suites which seems weird considering I had booked it only 12 hours earlier The fireplace that I wanted to be in the living room was in one of the bedrooms when we tried to turn it on, there was no way to turn it on. I called the front desk. She had no answers and I had mentioned to her then that I was given the wrong room and she said oh we upgraded you well I didn’t ask for upgrade. Then the room that we were put in the bedroom windows were facing highway 63 as well there was construction happening right outside our window so all night we heard cars and vehicles driving past and then early in the morning construction beeps and bangs and sounds happened. The only positive was the underground parking.

2025-10-02 via Nuitee
G
Glenn partner
10
Pros:

It was nice. Needed a cookie sheet for the oven

2025-09-30 via Nuitee
K
Krista partner
2
Pros:

Dirty

2025-09-29 via Nuitee
M
Mahad partner
10
Pros:

Felt like I was at home in my apartment

2025-09-23 via Nuitee
R
Robert
10
Pros:

Hotel was under construction, and required check in at sister hotel

2025-09-21 via Nuitee
B
barry
8
Decent, quiet stay.
Pros:

The property was an older building converted to a long stay hotel. As such, some areas showed age and wear, like the elevator which clanked and banged around.
The rooms were fairly recently renovated and showed good care, aside from a few spots and stains in carpeted areas.
Beds were comfortable and showers ran hot.

My biggest complaint, which was echoed by another guest is the terrible mag swipe cards. I had to be try my card 15-20 times to get into the parkade and on one occasion I had to try it several times on the room door.

2025-09-12 via Nuitee
C
Charlene family
8
Pros:

The unit was very spacious and the 2 bedrooms were nicely separated for occupant privacy.
Furnishings were comfortable and in good condition, and the unit was very quiet.
It would be nice to have more than 4 place settings of dinnerware. You don't want to run the dishwasher for a few plates and cups, so end up washing dishes by hand even with a machine in the unit.
And it would be nice to have info about basics in the unit: how to arrane for room cleaning, fresh towels, etc.
But small details aside, it was a great stay and it's on our short list for our next trip to FM.

2025-09-11 via Nuitee
J
Janessa family
6
Pros:

It is great that the rooms offer a full kitchen, but don't expect the kitchen to be stocked with dishes or cookware for use! Our unit had 2 sets of dishes (plates, bowls, mugs cutlery), 1 pot and 1 pan. No baking sheets of any kind.
The cleanliness of the room was not good - found old toe nail clippings on the carpet, stains all over the couch, and when the bathtub was not draining and we pulled the plug out there was a mat of hair/scum in it!
Key cards also constantly demagnetized and created large inconvenience since the reception area that you need to go to get them recoded was at a sister hotel 1 block over.

2025-09-08 via Nuitee
R
Rebecca family
10
Pros:

The staff are really nice and very accommodating

2025-08-31 via Nuitee
M
Mike
6
No receipt
Pros:

Wouldn’t give me a receipt this time, last time they did. Because I booked through “Expedia”

2025-08-29 via Nuitee
C
Corrie family
10
Pros:

Great place to stay!!! Will definitely stay again!

2025-08-24 via Nuitee
K
Kalen
10
Pros:

Newly renovated

2025-08-23 via Nuitee
A
Allison
10
Pros:

Very nice place inside, outside is well a little sketchy

2025-08-23 via Nuitee
B
Brett
2
Pros:

ignorant staff unreasonable people room was very dirty half the things were broke and unusable in room out dated nothing premier about the suits save your money do not stay there!

2025-08-22 via Nuitee
D
Deanna
10
Pros:

Have stayed here a few times and never disappointed. Exceeds expectations every time

2025-08-20 via Nuitee
K
Kateryna
10
Pros:

Good

2025-08-17 via Nuitee
V
Verified traveler
8
Large Apartment at Great Rate & Free Parking
Pros:

Large apartment with underground parking. Full kitchen, but limitedly stocked. In room laundry was a nice addition. Check-in location was at a sister property which was under renovation; finding the entrance was a bit confusing.

2025-08-13 via Nuitee
J
josteph
8
Pros:

Nice room, spacious , clean, comfortable.
Very well equipped

2025-08-05 via Nuitee