Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful design
Lovely staff
Great location
Diverse dining options
Cons:
Initial location concerns
Service communication issues
Lack of room amenities

Categories

Cleanliness
7.81
Some concerns about maintenance in the bathroom and overall cleanliness.
Service
8.98
Staff were lovely and accommodating, but some issues with communication.
Location
8.12
Initial impressions of the area were concerning, though there are positives nearby.
Room Quality
8.27
Rooms were well-decorated, but some amenities like ventilation were lacking.
Amenities
8.9
Great rooftop and pool area with varied dining options.
Value for Money
8.76
Good value considering amenities and service, but issues pointed out.
Food and Beverage
9.11
A diverse menu with Italian and Lebanese options. Meals were well-received.
Overall Experience
8.88
Mixed experiences, but overall a pleasant stay with positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 06:36

Property Description

Luxurious Oasis in the Heart of Fès

Exquisite Amenities: Hotel Sahrai boasts an outdoor pool, a garden, and a spa and wellness centre, offering guests a serene retreat in the bustling city of Fès. The spacious suites feature modern comforts like air conditioning and flat-screen TVs, with some even including a private terrace.

Culinary Delights: Indulge in a culinary journey at the onsite restaurants, where local and international dishes are served with flair. Unwind at the rooftop bar with a refreshing drink and panoramic views of the city.

Convenience at Your Fingertips: With free Wi-Fi, free private parking, and a tour desk, Hotel Sahrai ensures a seamless stay for guests. Plus, the option of arranging a shuttle to Saïss Airport adds an extra layer of convenience.

Experience luxury and comfort at Hotel Sahrai - book your stay now for an unforgettable getaway!

Important information:

Please note that the New year's Eve dinner is compulsory and at an extra cost.

Due to technical issues, the security code of your credit card cannot be sent to Hotel Sahrai. The hotel will send you an email requesting this information within 48 hours from the reservation date. Failing to provide the security code will lead to the cancelation of your reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FEZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 845 reviews
Cleanliness: 7.81
Service: 8.98
Location: 8.12
Room Quality: 8.27
Amenities: 8.9
Value for Money: 8.76
Food and Beverage: 9.11
Overall Experience: 8.88
تركي • solo_traveller • sa
10
Pros:

لا احد يفوت الفندق هذا وعنده مطعم لبناني

2026-05-07 • via Nuitee
J
Jasper • couple • fr
9
2026-05-06 • via Nuitee
N
Natali • family_with_children • de
9
Rundum gelungener Aufenthalt
Pros:

Toller Baustil, sehr freundliches Personal, leckeres Essen

2026-05-03 • via Nuitee
تركي • solo_traveller • sa
10
Pros:

الفخامه والنظافه والمطعم اللبناني

2026-05-01 • via Nuitee
E
Emir • extended_group • br
7
Linda vista para cidade
Pros:

Hotel com bela vista para Fez, mas abaixo da expectativa para um cinco estrelas.

O Hotel Sahrai by Hilton tem alguns pontos positivos: a vista para a cidade é bonita, os produtos de quarto são bons e a internet funcionou bem durante a hospedagem. No entanto, a experiência geral ficou aquém do que se espera de um hotel que se apresenta como cinco estrelas.

O quarto é pequeno, e a sala de banho, com fechamento em vidro, oferece pouca privacidade. Outro ponto que incomodou bastante foi o som de música na área da piscina até por volta das 22h. Para quem está em viagem de turismo, caminhando e visitando a cidade durante todo o dia, o descanso no início da noite se torna importante. A impressão é de que, em alguns momentos, o hotel prioriza eventos ou movimentação de público externo em detrimento do conforto dos hóspedes.

Também observei que algumas áreas públicas precisam de mais manutenção, além de maior atenção à limpeza e ao cuidado geral dos ambientes. O restaurante e o café da manhã são corretos, mas básicos, sem grandes surpresas ou diferenciais.

Em resumo, trata-se de um hotel com boa vista e alguns serviços funcionais, mas que, na minha percepção, não reúne todos os elementos essenciais de conforto, privacidade, silêncio, manutenção e experiência necessários para sustentar plenamente a categoria cinco estrelas.

2026-04-29 • via Nuitee
C
Charles • couple • fr
6
2026-04-07 • via Nuitee
A
Asma Zambrowski • family_with_children • fr
8
Bel établissement, moderne avec beaucoup de charme, cependant pas le standing d'un 5*.
Pros:

Bel établissement ! Personnel sympathique ! Chambres propres ! Petit déjeuner varié et frais !
Cependant, ce n'est pas le standing d'un 5*, mais plutôt 4*.
Dommage ! La vue du rooftop est très belle, mais pas celle des chambres.
Une confusion entre les catégories de chambres, la double et la de luxe, à vérifier sur place avec vue jardin et piscine !

Cons:

Des équipements pour chauffer le biberon. La bouilloire est trop petite pour chauffer un biberon.
Et les pots pour bébé.
À prévoir la prochaine fois !
Le restaurant italien Medusa, pas terrible.

2026-04-01 • via Nuitee
M
Marija • extended_group • hr
9
2026-03-31 • via Nuitee
M
Mignosa • family_with_children • it
10
2026-03-30 • via Nuitee
M
Michael • couple • de
5
2026-03-28 • via Nuitee
H
Hakim • extended_group • ma
10
Pros:

Tout était parfait

2026-03-23 • via Nuitee
K
Kenza • extended_group • ma
7
2026-03-23 • via Nuitee
D
Dimitris • couple • gr
10
Έκπληκτο μέρος με διαφορά το καλύτερο
Pros:

Πανέμορφο ξενοδοχείο κόσμημα

Cons:

Το φαγητό ήταν κατώτερου επιπέδου

2026-03-20 • via Nuitee
E
Eric • couple • nl
8
Geweldig
Pros:

Lekker eten en heel net personeel.
Heel gastvrij

2026-03-15 • via Nuitee
S
samuel • couple • fr
6
2026-03-05 • via Nuitee
V
Virginie • couple • fr
10
2026-03-05 • via Nuitee
C
CATHERINE • couple • fr
10
parfait
Pros:

hôtel magnifique
service très pro et accueillant
restaurant délicieux

Cons:

piscine e non chauffée , dommage

2026-02-24 • via Nuitee
H
Huda • couple • ca
10
Defintly wil come back
Pros:

The place is so nice and calm and the staff were amazingly helpful and friendly..I really appreciate the help Warda& Siham did to make our stay more pleasant …

Cons:

Non

2026-02-14 • via Nuitee
H
Harrati • family_with_children • ma
8
Pros:

L'emplacement, le personnel

Cons:

La rapport qualité-prix

2026-02-13 • via Nuitee
D
de Bonadona Alli • couple • fr
9
I Recommend +++ !!!
2026-02-09 • via Nuitee