Hyatt Place Shenzhen Dongmen

Hotels
•
Hyatt Place
8.7 (589 reviews)
No. 3018 Jianshe Road, Luo Hu District (Laojie MTR station - H exit turn left) , Shenzhen , cn

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Limited amenities
Inconsistent food quality

Categories

Cleanliness
8.7
Cleanliness was cited positively with praises for the hotel's maintained condition.
Service
9.1
Most reviews highlight friendly and helpful staff, although there were some critiques about professionalism.
Location
9.2
Numerous comments emphasized the excellent location near transportation and shopping areas.
Room Quality
8.5
Rooms were described as spacious and comfortable, with some mentioning they are in need of updates.
Amenities
8.2
Limited amenities were noted, including a lack of facilities like a swimming pool or laundry.
Value for Money
8.7
The hotel is perceived as providing good value, especially with included breakfast options.
Food and Beverage
8.4
Breakfast offerings received mixed reviews, noted for variety but also criticized for quality.
Overall Experience
8.8
Overall experience was favorable, with many stating they would return due to their positive stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:09

Property Description

Convenient Location
Located just a 5-minute walk from Dongmen Walking Street, Hyatt Place Shenzhen offers easy access to the bustling city center and nearby attractions.

Modern Amenities
Featuring comfortable rooms with satellite TVs, free Wi-Fi, and en suite bathrooms with soft bathrobes, our hotel ensures a relaxing stay for all guests. Enjoy the convenience of a fitness center, sun terrace, and business facilities during your visit.

Culinary Delights
Indulge in a variety of Chinese and Western dishes at our on-site Gallery Kitchen. Whether you're craving local flavors or international cuisine, we have something to satisfy every palate.

Experience the perfect blend of comfort and convenience at Hyatt Place Shenzhen. Book your stay now!

Important information:

The breakfast fee for children:
- below 6 years old: Free
- 6-12 years old: 50% off
- Above 12 years old: full price

A discounted meal plan is provided for all guests.

All reservations will include breakfast for 1 person. Breakfast for extra guests is available at an additional cost per day.

According to the relevant provisions of the "Notice on the Accommodations Industry Not Providing Disposable Daily Necessities" and "Notice on Star-Rated Hotels Not Providing Disposable Daily Necessities in Guest Rooms", starting from May 28, 2020, the Shenzhen accommodations industry will no longer proactively provide disposable daily necessities. Disposable items, including: toothbrushes, combs, bath brushes, razors, nail files, and shoes.This property reserves the right to release the room after 18:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 589 reviews
Cleanliness: 8.7
Service: 9.1
Location: 9.2
Room Quality: 8.5
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.4
Overall Experience: 8.8
S
Sheldon • solo_traveller • ca
9
A pleasant stat
Pros:

Super location and breakfast is adequate but not excessive.

Cons:

This is my second stay at this hotel but I got a smaller room with smoke smell but they were able to switch me to another room without the smell.

2026-04-03 • via Nuitee
S
Sheldon • family_with_children • ca
9
A pleasant stay. I would book this hotel again next time.
Pros:

Clean, location is very good with subway station underneath hotel.

Cons:

This is my second stay at the hotel but this time I got a smaller room with smoke smell but reception was able to switch me to another room.

2026-04-03 • via Nuitee
L
Lisa • family_with_children • us
9
Convenienty located
Pros:

Location is 1 block from Dongmen pedestrian market and literally around the corner from Laojie metro station.
Room was spacious.

Cons:

Carpet on hallway made pulling luggage more challenging due to resistance.

2026-03-28 • via Nuitee
L
Long Kai • family_with_children • sg
9
Another present staying
Pros:

Friendly and helpful staffs. Room service aunty cleaning up was good and helpful. Location just beside Dongmen walking street. A lot of foods and shopping malls. This was my 3rd stay.

Cons:

WiFi was not as good during this stay.

2026-03-28 • via Nuitee
C
CHARLENE • family_with_children • sg
8
2026-03-22 • via Nuitee
C
Chi Guan • couple • my
8
2026-03-18 • via Nuitee
T
TheStretchGirl • extended_group • hk
5
Not good value.
Pros:

Location: close to Dongmen pedestrian street, a mall and the metro.

Cons:

No hairdryer in the room.
Room a bit too small for the price.

2026-03-17 • via Nuitee
D
DOREEN • couple • my
10
Pros:

Location was superb- conveniently located to lots of eateries, shopping and mtr. Hotel room is clean and comfortable. Great service from the reception staff and hospitality shown by the hotel manager, Jackie Xu.

2026-03-15 • via Nuitee
Y
YongThing • couple • sg
7
2026-03-15 • via Nuitee
I
Ibtisam • couple • gb
10
Pros:

Every thing

Cons:

Nice clean big room

2026-03-13 • via Nuitee
L
Li Pin • couple • sg
8
Pros:

Good variety of breakfast choices

2026-02-28 • via Nuitee
J
Jocelyn Ooi • family_with_children • my
8
Strategic Location for Shopping & Food
Pros:

The location is perfect, and there is a variety of food nearby.
Staff were friendly and allowed early check-in because there was room availability.

Cons:

The room was spacious, but 2 out of 5 rooms had bed bugs.

2026-02-23 • via Nuitee
M
Mariano • family_with_children • ar
10
EXCELENTE HOTEL
Pros:

Ubicación es Excelente y el desayuno

Cons:

Nada

2026-02-22 • via Nuitee
S
Soon Hee • couple • sg
8
2026-02-12 • via Nuitee
V
Viktoriia • solo_traveller • gb
8
2026-02-09 • via Nuitee
S
Sepideh • extended_group • au
8
Pros:

Overall, everything was good.location very good

Cons:

None

2026-02-08 • via Nuitee
S
samuel • couple • au
8
Pros:

very hard to communicate with staff if you don't speak Chinese. They will find someone to speak to you so have to be patience

2026-01-23 • via Nuitee
I
IKUO • extended_group • jp
8
Good
Pros:

静かだった

2026-01-22 • via Nuitee
Y
Yit • extended_group • my
8
2026-01-20 • via Nuitee
S
Si Jie • family_with_children • au
8
2026-01-20 • via Nuitee