Renaissance Denver Downtown City Center Hotel

Hotels
Renaissance Hotels & Resorts
9.1 (366 reviews)
918 17th Street , Denver , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
High drink prices

Categories

Cleanliness
7.16
Multiple reviews mentioned issues with cleanliness, including dirty bathrooms and mold.
Service
10
Overall service was praised, especially specific staff members who were helpful and engaging.
Location
10
The location was mentioned positively, particularly for downtown access and convenience.
Room Quality
9.16
Rooms were generally comfortable, though some cleanliness issues were reported.
Amenities
9.16
Amenities were not explicitly mentioned but implied to be standard for the hotel type.
Value for Money
8.16
Prices for drinks and small items were noted as a bit high, which impacted perceived value.
Food and Beverage
9.16
Breakfast was highlighted as excellent, although there was little mention of other food options.
Overall Experience
10
The overall sentiment from multiple reviews was very positive, citing fabulous experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:29

Property Description

Centrally Located with Modern Amenities
Located just a short walk from the Colorado Convention Center, the Renaissance Denver Downtown City Center Hotel offers a convenient and comfortable stay.

Luxurious Rooms and Dining
Indulge in the modern amenities provided in each air-conditioned room, including a flat-screen TV, work desk, and coffee-making facilities. Dine at Range restaurant offering delicious American cuisine for all meals.

Convenience and Comfort
Stay connected with free Wi-Fi access, keep up with your workout routine at the fitness center, and take care of business at the on-site business center. Don't miss the nearby attractions like Coors Field and the vibrant 16th Street Mall.

Ready to experience luxury and convenience in the heart of Denver? Book your stay at Renaissance Denver Downtown City Center Hotel now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 59 per day.

Location

Guest Reviews

9.1
Based on 366 reviews
Cleanliness: 7.16
Service: 10
Location: 10
Room Quality: 9.16
Amenities: 9.16
Value for Money: 8.16
Food and Beverage: 9.16
Overall Experience: 10
P
pkrajsa Business Lehigh Valley, Pennsylvania
10
Excellent downtown Denver Hotel.
Pros:

Lovely hotel in a restored historic bank. All the expected amenities and a great LODO location near Union Station.

2026-04-10 via Tripadvisor
D
Dreamer18652505587 Couples
10
Amazing stay
Pros:

James and Mike , part of your parking team were absolutely the warmest and most friendly staff. They made our stay feel like home.

2026-04-02 via Tripadvisor
G
Gniadecki solo_traveller ca
5
Friendly staff and a spacious room, but noise, odor, and overall quality fell short of expectations.
Pros:

Friendly and accommodating staff who facilitated early check-in. The room was spacious.

Cons:

The room was very noisy, with persistent mechanical noise throughout the night that significantly disrupted sleep. The linens had a faint tobacco odor, which was unpleasant. In-room coffee was low quality, and overall the experience felt more like a motel than a high-end hotel.

2026-03-31 via Nuitee
M
Meander13237530963 Business
10
Date Night Extravaganza!
Pros:

While I did not stay there, I was there for food & drink & a Friday night concert in the lobby. Unbelievable night, good times, good staff & Unbelievable old, historic hotel & lobby. Lots, Lots of History!

2026-03-27 via Tripadvisor
A
Aida J solo_traveller us
10
Oustanding Performance by the Staff, Clean and Great Location
Pros:

The room was all very clean, comfortable and quiet. The lobby was a dream, the artwork is fantastic and it was the reason that compelled me to chose the hotel. The restaurant and bar were great, fabulous drinks by Kayla, who is a master mixer of dream cocktails and syrups, and a delicious lobster bisque. The staff was professional, friendly and accommodating. I was impressed by their dedication to make my stay a wonderful experience. At the reception, Michaela Munoz was warm and kind, she made me feel at home. Tyler Watson gave me great advise about how to get around town and places to go, he really should be a Navigator but I was lucky he was at the reception during my stay. I would recommend the hotel simply because the staff is fabulous, they made me feel very welcome and I highly recommend them.

2026-03-23 via Nuitee
D
Debra couple us
8
2026-03-20 via Nuitee
J
johnsN6689VQ Business
2
Don’t ever come here
Pros:

The parking was horrible never go here. Many issues, I had to wait for a long time, worse experience ever.

2026-03-14 via Tripadvisor
K
Kate couple us
10
Great stay in downtown Denver!
Pros:

Convenient to Union Station and the train to the airport. Very comfortable and fabulous lobby and interior. Thanks for a great stay!

2026-03-09 via Nuitee
C
christine family_with_children us
10
2026-03-08 via Nuitee
T
Terrence family_with_children us
10
2026-03-04 via Nuitee
L
Lori couple us
10
Romantic getaway.
Pros:

Beautiful inside and so cozy! The staff were very friendly and helpful.

Cons:

Nothing! Great location

2026-02-28 via Nuitee
S
Silvia couple us
9
A perfect hotel to stay for a few nights
Pros:

The location is perfect to go to the Denver Performing Arts and many restaurants.
The room is very comfortable.
There’s a covered parking garage right next door to the hotel, overall a great place to stay for a couple of nights.

Cons:

N/A

2026-01-26 via Nuitee
M
Monica couple ar
9
2026-01-25 via Nuitee
M
Monica solo_traveller ar
9
2026-01-25 via Nuitee
V
Venture44487023406 Solo travel Chicago, Illinois
2
Stay away from this pathetic hotel
Pros:

The perfect example of the complete demise of the Marriott brand. The entire hotel smells like sewer gas. The TV's go in and out.
Management was not aware that the TV's were pixelated. Yet the lobby TV's right in front of him were.
Maintenance just came to reset my TV. See attached.
Read the bad reviews. They are accurate.

2026-01-22 via Tripadvisor
X
Xiafang family_with_children us
10
very pleasant
Pros:

very good location, it used to be a bank. the bed is very comfortable

Cons:

no

2026-01-19 via Nuitee
R
randi couple ca
7
Nice hotel in a good location
Pros:

The property was unique. It was an old bank. The beds were comfortable and the rooms were clean..

Cons:

To accommodate an early check in they gave us a room with a view of the boilers. It was the only room with that view. However, the staff did let me know this at the time.

2026-01-19 via Nuitee
M
Maria couple us
10
Pros:

The building is absolutely gorgeous! They have so much history about how it used to be a bank and they even have old vaults set up as meeting rooms. The lobby is breathtaking and they have the original murals on the walls. My boyfriend and I went for our 1 year anniversary and the staff were so nice and gave us free drinks and free access to the lounge. I was able to add late check out for only $50 extra and it was definitely worth it. Absolutely recommend this hotel to anyone staying in Denver. It’s right next to downtown and it’s so easy to get around and there’s tons to do within walking distance of the hotel!

2026-01-19 via Nuitee
L
louisepM7971CR Couples
4
Very rude bartender, Kristina
Pros:

We often stay at this hotel when we have appointments in Denver. Most of the staff are extremely nice, especially the valets! We also really like the lobby bar,well we did before last night after the Broncos/Bills game. We were served by a bartender named Kristina. We asked her for a shot, and she relied “this is a nice bar, we don’t have flavored liquor here”. Mind you, we just had the same liquor at the Ritz in New Orleans (which is a much nicer bar) a few weeks early. She could have simply said that they didn’t have the liquor and offered something else. When we were leaving I asked if I could give her some feedback. She replied, “I’m very busy”. I gave her the feedback anyway. Telling her that I was very insulted and that she shouldn’t treat her customers that way. Especially, repeat customers. We actually stayed at the hotel two separate times this past week. She then sarcastically asked if she could do anything to make it better and that it was a joke. She walked away from me before the conversation was over. I’m not telling anyone to stay away from this hotel, they have some great employees, just not Kristina! We won’t ever go back to the bar again.

2026-01-18 via Tripadvisor
L
Luke extended_group au
10
2026-01-15 via Nuitee