Ascott Kuningan Jakarta

Hotels
Ascott
8.8 (104 reviews)
Ciputra World 1, Jalan Prof Dr Satrio Kav 3-5, Jakarta, Jakarta, 12940 , Jakarta , ID

Facilities

Meeting rooms
Fitness facilities
Electric car charging station
No single-use plastic water bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Convenient dining and shopping
Excellent service
Nice location
Cons:
Food is a bit expensive

Categories

Cleanliness
8.76
Standard quality for this hotel tier
Service
9.23
Excellent service, as highlighted in the review.
Location
9.27
Nice location directly connected to the mall.
Room Quality
8.72
Moderately spacious with a modern atmosphere.
Amenities
8.75
Standard quality for this hotel tier
Value for Money
8.71
Standard quality for this hotel tier
Food and Beverage
8.26
Food is good but a bit expensive.
Overall Experience
8.73
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:26

Property Description

Welcome to Ascott Kuningan Jakarta, your premier destination for a luxurious stay in the heart of the city.

Recreational Opportunities
Dive into relaxation with our outdoor pool or challenge friends at the outdoor tennis court. With a fully equipped fitness center, staying active is easy and enjoyable.

Dining and Room Service
Savor delectable meals at our onsite restaurant or indulge in convenient room service during limited hours. Start your day with a hearty continental breakfast, available for a modest fee, ensuring you’re fueled for your adventures.

Family-Friendly Amenities
With 185 spacious guest rooms featuring fully equipped kitchens, complimentary internet access, and 40-inch LED televisions, you’ll feel right at home while enjoying the comforts of modern living.

Experience the vibrant energy of Jakarta; book your stay at Ascott Kuningan Jakarta today!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8.8
Based on 104 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.73
S
Seraphin family_with_children id
10
2026-06-28 via Nuitee
M
marzouq couple sa
8
Pros:

The room s very big and clean

Cons:

Nothing

2026-06-28 via Nuitee
A
Akram solo_traveller sa
9
Pros:

Staff help specially receptionist named Siti was amazing and helpful.

2026-06-26 via Nuitee
I
Iskandar family_with_children id
8
2026-06-24 via Nuitee
A
Ayman Sarhan solo_traveller sa
10
2026-06-24 via Nuitee
I
ibrahim family_with_children sa
9
Pros:

كل شي

Cons:

الافطار

2026-06-13 via Nuitee
A
alshehriali solo_traveller sa
10
2026-06-10 via Nuitee
J
johnmaulana Family
10
A nice holiday
Pros:

The location is strategic, close to the mall, the rooms are nice and clean. A pleasant experience

2026-06-08 via Tripadvisor
D
David extended_group ch
10
Another Great stay!!
Pros:

I am more than satisfied with everything and always enjoy coming back! All the staff were always very friendly, polite, and courteous! I can only recommend it.

2026-06-08 via Nuitee
A
Ana solo_traveller es
10
Pros:

Location, apartment and staff

2026-06-05 via Nuitee
A
ariefputra Family Jakarta, Java
10
Home not away from home
Pros:

Been living here since 2019 — that alone should say something.

The staff and security are genuinely excellent. Packages, food deliveries, everything handled and brought straight to your door. Consistent, no hassle. The facilities do the job, and being connected directly to Lotte Avenue is quietly one of the best perks — nothing flashy, but everything you need without leaving the building.

Two things that need fixing, and I mean actually fixing:
• The tennis court. Sort it out. The mixed tennis and pickleball line markings are a mess — confusing to play on, and frankly, nobody’s playing pickleball anyway.

• The basketball court needs to be a basketball court. Mixed court markings again. Just pick one.

Seven years in and still happy here. But clean up the courts please — it’s not a big ask.

2026-06-01 via Tripadvisor
عمر solo_traveller sa
10
2026-05-30 via Nuitee
F
Fahd couple ae
8
2026-05-25 via Nuitee
F
Fahd couple ae
8
2026-05-25 via Nuitee
R
Raed solo_traveller sa
10
Great location and value for money
Pros:

The 3 bedroom apartment is really great for families

Cons:

The furniture is a little worn out

2026-05-24 via Nuitee
I
ibrahim couple sa
10
Pros:

تعامل الموظفين

Cons:

لا يوجد

2026-05-24 via Nuitee
A
abdulaziz extended_group sa
10
فندق جميل وتعامل رائع
Pros:

1- الفندق جميل جدا جدا وزاد جماله حسن التعامل الراقي من العاملين فيه وخصوصآ موظفي الاستقبال.
2- موقع الفندق ممتاز وقريب منه مجمع مطاعم ومولات كثيره .كم انه ملاصق لمول كبير .
3- تم الطلب منهم تمديد الاقامه لعدة ساعات وتمت الموافقه فورا ..ولهم جزيل الشكر .
4-ساعتمد هذا الفندق في سفراتي القادمه .

Cons:

لا شيء

2026-05-23 via Nuitee
A
ABDULLAH couple sa
4
Naic
Pros:

Naic

Cons:

Naic

2026-05-22 via Nuitee
A
azizo631 Couples
10
Nice place to stay
Pros:

Location and cleanliness A1 Room is clean and
Easy way to lotte mall

2026-05-19 via Tripadvisor
W
WALEED couple sa
10
Comfortable
Pros:

I really like the service specifically the reception guy he so nice

2026-05-18 via Nuitee