Hawthorn Suites by Wyndham San Angelo

Hotels
•
Hawthorn Suites
8 (512 reviews)
5750 Sherwood Way , San Angelo , US
+1 325-617-5292

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Convenient location (near shopping, easy access)
Breakfast described as decent/adequate
Some rooms noted as clean and comfortable
Reception handled booking issues well
Cons:
Significant cleanliness problems (urine smell, roaches, stained/dingy bedding, dirty carpet)
Old/run-down condition and maintenance issues (falling towel bars, no tub/sink stoppers)
Uncomfortable or old beds, noisy AC, small/outdated TVs
No pool and limited breakfast options for some guests
Housekeeping inconsistencies (stained bedding, used items left in room)

Categories

Cleanliness
5.5
Multiple reviews report strong cleanliness issues: urine smell in rooms, roaches, dingy/stained sheets and bedding, ragged/dirty carpet, used items left on the floor; a minority of guests noted some rooms were very clean.
Service
9.5
Staff repeatedly praised across reviews—described as fantastic, very helpful and friendly; receptionists accommodated booking mistakes and desk clerks were kind, making service a clear strength.
Location
9
Location is frequently cited positively: convenient, near shopping, easy access off the main road and close to destinations; often mentioned as one of the best aspects of the property.
Room Quality
6
Room quality is mixed to negative: reports of musty or urine smells, noisy/ineffective AC, lumpy/old beds, small/outdated TVs, bathroom maintenance issues (no tub/sink stoppers, falling towel bars) and occasional roaches; some guests had nice/comfortable rooms.
Amenities
8.5
Amenities are adequate but limited: breakfast is generally described as decent/adequate though guests requested more options; several guests noted the lack of a pool as a downside.
Value for Money
9
Mixed perceptions on value: while several guests called the property old and in need of updates, others appreciated the included breakfast, location and helpful staff—many felt the pricing and basic offerings delivered reasonable value despite shortcomings.
Food and Beverage
8.5
Breakfast is commonly described as decent/adequate or good, though a number of guests asked for more variety/options.
Overall Experience
8
Overall sentiment is mixed: strong positives for staff and location balanced against persistent cleanliness and room-quality problems; aggregated guest experience aligns with the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Modern Amenities
Free WiFi throughout the property and well-equipped kitchenettes in each room make Hawthorne Suites by Wyndham San Angelo a convenient choice for travelers. Enjoy a comfortable stay with flat-screen TVs, ironing facilities, and free toiletries in every room.

Convenient Facilities
With a 24-hour desk, fitness center, and mini-market on site, guests can easily access everything they need during their stay. Take advantage of the BBQ facilities for a relaxing evening or utilize the dry cleaning and laundry services for added convenience.

Nearby Attractions
Located just a short drive from Angelo State University and Goodfellow Air Force Base, Hawthorne Suites offers a central location for exploring the area. Book your stay now and experience comfort and convenience at its best.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 512 reviews
Cleanliness: 5.5
Service: 9.5
Location: 9
Room Quality: 6
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 8
P
Phillip • extended_group • us
10
2026-11-02 • via Nuitee
G
Garza • couple • us
8
2026-11-01 • via Nuitee
F
Fred • couple • us
5
2026-11-01 • via Nuitee
D
Deborah • solo_traveller • us
10
2026-10-31 • via Nuitee
D
Deborah • solo_traveller • us
10
2026-10-31 • via Nuitee
G
Gerald • couple • us
10
2026-10-26 • via Nuitee
J
Jose S • solo_traveller • us
4
2026-10-21 • via Nuitee
C
Christopher • solo_traveller • us
10
Pros:

The staff is absolutely fantastic!

2026-10-21 • via Nuitee
G
Gina • family_with_children • us
8
2026-10-19 • via Nuitee
D
Day • couple • us
3
Definitely won’t stay there again
Pros:

Breakfast was decent, and the bathroom was nice.

Cons:

The room smelled like pee. I had to change rooms. The other room that they gave me was right on top of the room that smelled so bad of urine. It was a complete disaster!

2026-10-18 • via Nuitee
J
John • couple • gb
9
Enjoyed our stay, and with nice helpful staff it makes it a pleasure to stay.
Pros:

Nice room, lovely staff, good breakfast

Cons:

No complaints

2026-10-17 • via Nuitee
A
Alicia • family_with_children • us
7
2026-10-12 • via Nuitee
A
Andrew • couple • us
1
Will not return
Pros:

Room had smell. The AC made loud sounds and was not cold, the bed horrible and lumpy (no sleep) the tv is a joke (27”) who has those anymore???? The restroom had monogram bars when I asked for handicap accessible. The bath tub was slippery and almost fell. Will not return guaranteed

Cons:

Had a family wedding and made it worst for us when we got no sleep from all the issues

2026-10-12 • via Nuitee
M
Manuel • extended_group • us
1
Plenty of other better options
Pros:

Location was the only good thing I would avoid this place

Cons:

Run down, the staff, and dirty

2026-10-10 • via Nuitee
S
Sharon • solo_traveller • us
10
Nice place to stay
Pros:

The staff was very helpful and friendly. The room was comfortable and clean. Good location. I felt safe there. Good breakfast.

2026-10-08 • via Nuitee
H
Hess • couple • us
7
2026-10-07 • via Nuitee
R
Romala • solo_traveller • us
1
Not comfortable
Pros:

Location

Cons:

The room smelled musty, the bed wasn’t comfortable and the box spring was coming apart on the side. The a/c was noisy and found two roaches around the kitchenette. The carpet was ripped. The places needs a deep clean and fumigated

2026-09-15 • via Nuitee
B
Brooks • solo_traveller • us
10
2026-09-13 • via Nuitee
G
Gabriel • solo_traveller • us
8
2026-09-13 • via Nuitee
C
Carla • couple • us
10
It was pleasant! Nice & quiet, very clean.
Pros:

Very clean and desk clerk was so friendly and helpful.

Cons:

NA

2026-09-10 • via Nuitee