Smile Hotel Nara

Hotels
HPG
8.2 (95 reviews)
4-21 Sanjo Honmachi, Nara, 630-8122 , Nara , JP

Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Smoke-free property

Review Highlights

Pros:
Welcoming receptionists
Convenient location
Comfortable stay overall
Cons:
Cleanliness issues
Uncomfortable room
Inadequate breakfast options

Categories

Cleanliness
7.44
The room was musty and moist, indicating cleanliness issues.
Service
9.41
Receptionists were welcoming and responsive to needs.
Location
9.95
Very convenient location near the train station.
Room Quality
6.9
The bed was uncomfortable and had issues with AC.
Amenities
7.93
Decent wifi available; however, breakfast options were limited.
Value for Money
8.39
Fairly expensive for the price paid; buffet breakfast not worth it.
Food and Beverage
6.44
Breakfast was greedy, running out of food early.
Overall Experience
9.11
The hotel overall meets expectations, but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:22

Property Description

Escape to the charming Smile Hotel Nara, where comfort meets convenience in the heart of Nara.

Unwind in Style
Treat yourself to onsite massages after a day of exploring the beautiful surroundings, ensuring a relaxing retreat amidst your travels.

Modern Amenities
Stay connected with complimentary wireless internet access and enjoy the ease of in-room refrigerators and flat-screen televisions in our 175 well-appointed guestrooms.

Delicious Start to Your Day
Savor a delightful buffet breakfast available daily from 6:30 AM to 9:30 AM, providing the perfect fuel for your adventures.

Experience the perfect blend of comfort and location—book your stay at Smile Hotel Nara today!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OSA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 95 reviews
Cleanliness: 7.44
Service: 9.41
Location: 9.95
Room Quality: 6.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 6.44
Overall Experience: 9.11
E
Ebata
8
Pros:

良かった

2025-10-09 via Nuitee
R
Roshan
6
Pros:

Fairly expensive for the price paid.

Greedy on the buffet breakfast. Barely had food left at 8:30am when it is meant to go until 9:30 - last order at 8:10. Won’t recommend opting for the breakfast option.

Receptionists were welcoming.

2025-09-17 via Nuitee
S
Stella
8
Comfortable
Pros:

It was a comfortable stay in an older building. The desk was nice and large and wifi was decent as I had to do a little work. The location to the train was very convenient.

2025-09-14 via Nuitee
M
Marija
2
Would not recommend
Pros:

This is the worst hotel I have stayed in Japan. The room was musty and moist, the AC was not workin properly, I woke up at 1 am to 91 degrees. The bed was like laying on the floor.

2025-09-07 via Nuitee
S
shigeru partner
10
Pros:

駅から近いしそれでいて騒がしくない、
朝食もGOOD!

2025-09-01 via Nuitee
L
laurent
6
Séjour Nara en famille
Pros:

Hôtel bien placé mais un peu vieillot. Matelas pas top car très dur. Dans l ensemble ca fait le job mais sans plus.

2025-08-29 via Nuitee
V
Verified traveler
10
Pros:

よかった

2025-08-20 via Nuitee
S
San Juanita dinora
10
Muy bien hospedaje.
Pros:

Excelente. Ideal para estancias cortas y largas si solo buscas un lugar bueno para descansar y a unos pasos de Narita station.

2025-08-11 via Nuitee
?
????
10
Pros:

圧倒的安さ。駅からすごく近いのに…

2025-08-04 via Nuitee
かずみ
8
Pros:

3日間、ゆっくりできました。朝夕は静か、多分普通は奈良観光を楽しむため、ホテルに残る人は少ないのと、部屋数が多いため、清掃やルームメーキングに時間がかかのだと思います。流石に静かではありませんでしたが、丁寧な仕事振りと濡らしてしまったバスマットの交換などにも笑顔で対応してもらった心配りもとても好感が持てました。施設はバスタブのためたはずのお湯がなくなってしまったり

2025-07-29 via Nuitee
T
Tsukasa
10
Pros:

ベッドも大きく、気持ち良く過ごせました

2025-07-20 via Nuitee
タカオ
8
Pros:

良かった。

2025-07-02 via Nuitee
M
Masumi
6
Pros:

風呂の排水に問題あり フロントにホテル周辺の食事施設の地図とかあればよかったなあと思いました。

2025-05-13 via Nuitee
N
Nagisa family
6
Pros:

quite close to the Nara JR station.
Nice breakfast!

2025-05-09 via Nuitee
K
kouji partner
6
Pros:

駅から徒歩5分で近くてとても良かったです
シャワーが凄まじい水圧でちょっとびっくりしましたが弱いよりは断然良いです

2025-05-04 via Nuitee
L
LUIS MANUEL DOMINGUEZ
10
Buena ubicación
Pros:

Muy bien, excelente ubicación del hotel

2025-04-28 via Nuitee
M
milad
8
Pros:

It's location is great. Access to trains makes it suitable for commute to and from Kyoto. Our room was small but ok

2025-04-25 via Nuitee
J
Jae Woo
10
Pros:

Very Calm and quietplace to have rest time.

2025-04-21 via Nuitee
V
Verified traveler
6
So-so
Pros:

Rooms are very small. Double is okay for one, but really too small for two. They only clean the rooms every 3 days, otherwise you leave your garbage and towels outside your door before 10 am. My bathroom had mold between the tiles in the bathroom. Staff was excellent and lovely. Breakfast was okay.

2025-04-20 via Nuitee
K
Kaoru
10
Pros:

シャワーが快適でした。

2025-04-16 via Nuitee