Eyal Hotel by Smart Hotels

Hotels
8.6 (2842 reviews)
Shamai 21 , Jerusalem , il

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Affordable
Cons:
Cleanliness issues
Poor service at times

Categories

Cleanliness
6.81
There were reports of unclean rooms and an issue with a cockroach in the bathroom.
Service
8.28
Mixed experiences; while some reviews mentioned good service, others highlighted poor interactions with the front desk and manager.
Location
9.82
Consistently praised for its excellent location with close proximity to city attractions.
Room Quality
7.77
Positive feedback on room comfort, but complaints about age and lack of amenities.
Amenities
9.3
Good amenities including breakfast and free parking, though some maintenance is needed.
Value for Money
9.26
Fair pricing for the location, though some guests expressed concerns about overall quality.
Food and Beverage
8.81
Breakfast received good remarks; however, some guests did not mention food options.
Overall Experience
8.78
Generally favorable experiences but overshadowed by cleanliness concerns and service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:13

Property Description

Prime Location near Zion Square
Eyal Hotel, established in 2014, is conveniently situated just 100 meters from Zion Square in Jerusalem. Immerse yourself in the heart of the city's vibrant atmosphere with easy access to the Great Synagogue only 600 meters away.

Modern Comforts and Amenities
Experience a comfortable stay in our air-conditioned rooms equipped with a minibar, flat-screen TV, and free WiFi. Relax in the private bathrooms featuring a bath or shower, along with complimentary toiletries and a hairdryer for your convenience.

Convenience and Service
Enjoy the convenience of a 24-hour front desk and complimentary on-site parking (subject to availability). Explore nearby attractions like the Time Elevator, located just 200 meters away, and have peace of mind with Ben Gurion Airport situated 48 km from the hotel.

Book your stay at Eyal Hotel now for a memorable Jerusalem experience!

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Please note that on Saturdays and the final day of Jewish holidays, check-in is 1 hour and half after sunset. Please note that for reservations of 5 rooms or more, different policies and conditions may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for ₪ 40 per person per night when using an available cot.
    People 12 years old and over stay for ₪ 235 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2842 reviews
Cleanliness: 6.81
Service: 8.28
Location: 9.82
Room Quality: 7.77
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 8.78
D
Dan couple il
8
תמורה הולמת למחיר
Pros:

מיקום, ניקיון, ארוחת הבוקר

2026-06-13 via Nuitee
עמאר solo_traveller il
10
2026-06-12 via Nuitee
R
ravit solo_traveller il
8
Pros:

מיקום מצוין, יש חניה, צוות חיכני ואדיב, ארוחת בוקר מצוינת

Cons:

מקלחת קטנה מאוד, המיטה לא מספיק נוחה ובעיקר לא ארוכה מספיק לאנשים גבוהים

2026-06-12 via Nuitee
Y
Yaron solo_traveller au
10
Pros:

Location perfect. Price is good. Staff are friendly and room was clean and tidy. It is my second time here, will come again.
Breakfast was fresh. Shakshuka was one of the best.

2026-06-11 via Nuitee
דדיה solo_traveller il
9
2026-06-11 via Nuitee
L
lev solo_traveller il
8
2026-06-11 via Nuitee
V
Victor couple us
5
Good location and breakfast.. otherwise poor in most categories..
Pros:

Breakfast and location..

Cons:

Bad refrigerator, bad thermostat for air conditioning, bad electrical system, construction noise and dust..

2026-06-11 via Nuitee
T
Tehila Gratzia extended_group il
10
שווה ביותר!!
Pros:

הכל מהכל!

Cons:

אהבנו הכל!

2026-06-11 via Nuitee
O
Oshra couple il
10
2026-06-10 via Nuitee
H
Howard solo_traveller nl
7
Cons:

dont like carpet

2026-06-09 via Nuitee
S
SHAHAR extended_group il
9
2026-06-09 via Nuitee
A
AVRAHAM couple il
9
היה מצוין
Pros:

ארוחת בוקר נעימה
מיקום מעולה ומרכזי
רחוב צדדי ושקט
סופר מרקט קטן מול המלון שפתוח עד מאוחר בערב.

2026-06-09 via Nuitee
J
Jesica solo_traveller il
9
2026-06-07 via Nuitee
C
Carla solo_traveller pt
8
2026-06-07 via Nuitee
Y
Yosef couple il
8
2026-06-07 via Nuitee
סיגל solo_traveller il
8
2026-06-07 via Nuitee
юрий химич solo_traveller il
8
2026-06-06 via Nuitee
E
Eden couple lt
1
2026-06-06 via Nuitee
שירי solo_traveller il
10
נהדר
Pros:

את המיקום והשירות

2026-06-05 via Nuitee
בלהה solo_traveller il
8
2026-06-05 via Nuitee