Eyal Hotel by Smart Hotels

Hotels
8.6 (2635 reviews)
Shamai 21 , Jerusalem , il

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Affordable
Cons:
Cleanliness issues
Poor service at times

Categories

Cleanliness
6.81
There were reports of unclean rooms and an issue with a cockroach in the bathroom.
Service
8.28
Mixed experiences; while some reviews mentioned good service, others highlighted poor interactions with the front desk and manager.
Location
9.82
Consistently praised for its excellent location with close proximity to city attractions.
Room Quality
7.77
Positive feedback on room comfort, but complaints about age and lack of amenities.
Amenities
9.3
Good amenities including breakfast and free parking, though some maintenance is needed.
Value for Money
9.26
Fair pricing for the location, though some guests expressed concerns about overall quality.
Food and Beverage
8.81
Breakfast received good remarks; however, some guests did not mention food options.
Overall Experience
8.78
Generally favorable experiences but overshadowed by cleanliness concerns and service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:13

Property Description

Prime Location near Zion Square
Eyal Hotel, established in 2014, is conveniently situated just 100 meters from Zion Square in Jerusalem. Immerse yourself in the heart of the city's vibrant atmosphere with easy access to the Great Synagogue only 600 meters away.

Modern Comforts and Amenities
Experience a comfortable stay in our air-conditioned rooms equipped with a minibar, flat-screen TV, and free WiFi. Relax in the private bathrooms featuring a bath or shower, along with complimentary toiletries and a hairdryer for your convenience.

Convenience and Service
Enjoy the convenience of a 24-hour front desk and complimentary on-site parking (subject to availability). Explore nearby attractions like the Time Elevator, located just 200 meters away, and have peace of mind with Ben Gurion Airport situated 48 km from the hotel.

Book your stay at Eyal Hotel now for a memorable Jerusalem experience!

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Please note that on Saturdays and the final day of Jewish holidays, check-in is 1 hour and half after sunset. Please note that for reservations of 5 rooms or more, different policies and conditions may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for ₪ 40 per person per night when using an available cot.
    People 12 years old and over stay for ₪ 235 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2635 reviews
Cleanliness: 6.81
Service: 8.28
Location: 9.82
Room Quality: 7.77
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 8.78
N
Noy • couple • il
8
2026-03-07 • via Nuitee
חוסה לואיס • couple • il
9
Volveremos seguramente
Pros:

Ubicación,desayuno,limpieza y trato del personal

Cons:

Nada

2026-03-07 • via Nuitee
Y
Yafit • couple • il
9
2026-03-06 • via Nuitee
מלכה • solo_traveller • il
7
Pros:

מיקום

2026-03-06 • via Nuitee
R
Reto Bernhard • solo_traveller • ch
9
Pros:

Sehr gute Lage, zu Fuss ist man sehr schnell in der Altstadt und bei Läden, Geschäften und Verpflegungsmöglichkeiten. Zimmer war sauber und ruhig. Frühstücksbuffet war sehr gut und alles frisch.

2026-03-05 • via Nuitee
E
Eliot • solo_traveller • se
7
It was okay
Pros:

Kosher. Breakfast was amazing. Great guests etc.

Cons:

Service.

2026-03-04 • via Nuitee
E
Eliot • solo_traveller • se
7
passable.
Pros:

Great other accommodating guests. Kosher. Kosher food.

Cons:

Sir.

2026-03-04 • via Nuitee
R
Riccardo • solo_traveller • it
9
2026-03-03 • via Nuitee
R
Riccardo • extended_group • it
8
Gerusalemme è sempre magica
Pros:

Posizione ottima

2026-03-02 • via Nuitee
שרה ודניאל • extended_group • il
6
Pros:

האוכל היה ממש נחמד וטעים

Cons:

ניקיון האמבטיה
מלא פשפשים במקלחת

2026-03-01 • via Nuitee
V
Valerie • couple • fr
10
2026-02-28 • via Nuitee
סיגל • couple • il
8
2026-02-28 • via Nuitee
R
Rodolphe • couple • il
8
Bon sejour
Pros:

Nous avons passé 3 jours dans le calme un endroit propre on y reviendra

Cons:

Rien

2026-02-28 • via Nuitee
I
Isaacs • solo_traveller • gb
9
Good value for the room
Pros:

Location excellent

Cons:

Friendly

2026-02-27 • via Nuitee
O
ofer • solo_traveller • il
10
Pros:

מיקום מצוין ,יחס חם ואישי מאוד של הצוות כולל מנהל המקום תודה לך.

Cons:

אין

2026-02-27 • via Nuitee
M
Marcela • couple • ge
9
Pros:

Todo muy bien. Felicitaciones.

2026-02-27 • via Nuitee
S
Simon-Pierre • solo_traveller • fr
5
2026-02-26 • via Nuitee
H
Haim • couple • il
8
2026-02-26 • via Nuitee
I
IRENA • couple • il
9
Pros:

מיקום מרכזי, חדר נעים, ארוחת בוקר טובה וחנייה

2026-02-26 • via Nuitee
A
Anna • solo_traveller • il
10
2026-02-26 • via Nuitee