Eyal Hotel by Smart Hotels

Hotels
8.6 (2934 reviews)
Shamai 21 , Jerusalem , il
+972 2-623-1000

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Affordable
Cons:
Cleanliness issues
Poor service at times

Categories

Cleanliness
6.81
There were reports of unclean rooms and an issue with a cockroach in the bathroom.
Service
8.28
Mixed experiences; while some reviews mentioned good service, others highlighted poor interactions with the front desk and manager.
Location
9.82
Consistently praised for its excellent location with close proximity to city attractions.
Room Quality
7.77
Positive feedback on room comfort, but complaints about age and lack of amenities.
Amenities
9.3
Good amenities including breakfast and free parking, though some maintenance is needed.
Value for Money
9.26
Fair pricing for the location, though some guests expressed concerns about overall quality.
Food and Beverage
8.81
Breakfast received good remarks; however, some guests did not mention food options.
Overall Experience
8.78
Generally favorable experiences but overshadowed by cleanliness concerns and service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:13

Property Description

Prime Location near Zion Square
Eyal Hotel, established in 2014, is conveniently situated just 100 meters from Zion Square in Jerusalem. Immerse yourself in the heart of the city's vibrant atmosphere with easy access to the Great Synagogue only 600 meters away.

Modern Comforts and Amenities
Experience a comfortable stay in our air-conditioned rooms equipped with a minibar, flat-screen TV, and free WiFi. Relax in the private bathrooms featuring a bath or shower, along with complimentary toiletries and a hairdryer for your convenience.

Convenience and Service
Enjoy the convenience of a 24-hour front desk and complimentary on-site parking (subject to availability). Explore nearby attractions like the Time Elevator, located just 200 meters away, and have peace of mind with Ben Gurion Airport situated 48 km from the hotel.

Book your stay at Eyal Hotel now for a memorable Jerusalem experience!

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Please note that on Saturdays and the final day of Jewish holidays, check-in is 1 hour and half after sunset. Please note that for reservations of 5 rooms or more, different policies and conditions may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Location

Guest Reviews

8.6
Based on 2934 reviews
Cleanliness: 6.81
Service: 8.28
Location: 9.82
Room Quality: 7.77
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 8.78
M
Miron • solo_traveller • il
10
2026-08-08 • via Nuitee
רותי • solo_traveller • il
3
Cons:

חדר מאוד ישן מקלחת לא ראויה לשימוש חוסר סבון רחצה טלפון הדוש נטפל מהמקום ללא מתקן אחזקה ראוי קצת נקיון בחדר לא יזיק לא מתאים למחיר,ששולם

2026-08-08 • via Nuitee
M
Miron • solo_traveller • il
10
אחלה מלון
Pros:

מיקום, נקי, צוות שירותי, חדרים מרווחים, קרוב לעיר העתיקה למדרחוב ולמחנה יהודה, מקלחת מצויינת, קומקום מקרר בר

Cons:

אין בריכה

2026-08-08 • via Nuitee
K
keren • solo_traveller • il
8
Pros:

מיקום מושלםםם, צוות שמשרת עם חיוך ומוכן תמיד לעזור

2026-08-07 • via Nuitee
דלויה • solo_traveller • il
7
2026-08-06 • via Nuitee
עופר • family_with_children • il
8
Pros:

הצוות נחמד במיוחד הצוות של הניקיון

Cons:

את האוכל שילמנו עבור א.בוקר והיינו רק פעם אחת בחדר אוכל ורק זוג
הזמנו 4 חדרים החדרים היו בסדר גמור חוץ מחדר אחד שהיה ממש קטן.

2026-08-05 • via Nuitee
K
keren • couple • il
6
2026-08-05 • via Nuitee
S
Suzanne • solo_traveller • il
10
Pros:

They have some rooms which have no natural light or outside windows, the light disturbs me in the morning so these rooms are perfect for me.

2026-08-05 • via Nuitee
צבי • extended_group • il
10
נהדר
Pros:

מיקום נהדר, צוות שעוזר מכל הלב, ארוחת בוקר מעולה

2026-08-04 • via Nuitee
Y
Yossy • couple • il
8
2026-08-02 • via Nuitee
צביקה • solo_traveller • il
8
Pros:

יחס אישי ומנומס, ניקיון ומיקום מעולה

Cons:

בעייתי שאי אפשר לכוון את המזגן, היה על 29 מעלות קבוע.

2026-08-02 • via Nuitee
G
Gerard • couple • fr
5
Pros:

L’emplacement

2026-08-02 • via Nuitee
M
Marcio B. V • solo_traveller • br
7
Pros:

Muito bem localizado .
Café muito bom

Cons:

Falta manutenção suficiente.
Achei cara a diária.

2026-07-25 • via Nuitee
D
DANA • family_with_children • il
9
סוגר פינה עם הילדים, נמצא במקום מושלם!
Pros:

מיקום מעולה
יש חניה במלון
ארוחת בוקר טובה
החדר היה נקי ונעים

Cons:

בארוחת הבוקר - לחמים טריים יותר
מענה טלפוני - ביום ההגעה לא הצלחתי להשיגכם טלפונית

2026-07-23 • via Nuitee
G
Gideon • couple • il
9
אחזור שוב
Pros:

מיקום מעולה . במרכז מרחק הליכה ממסעדות בארים
יש חניה למלון זה יתרון,

2026-07-22 • via Nuitee
D
David • family_with_children • il
7
2026-07-19 • via Nuitee
V
victor efremoff • solo_traveller • il
10
2026-07-19 • via Nuitee
I
itamar kraif • solo_traveller • il
8
Pros:

מיקום מושלם

Cons:

לא סיפרו לנו בקבלה כשבאנו לשלם שיש הנחה במפעל הפיס.
וכששאלנו אם יש להם הנחה כלשהי נאמר לנו שלא

2026-07-16 • via Nuitee
O
Osnat • solo_traveller • il
8
Pros:

מיקום על המדרחוב וקרוב למרכז העיר

Cons:

חדר קצת קטן
חדר אמבטיה ומגבות קצת מיושנות
טלוויזיה קטנטנה
מרפסת קטנטונת רק לעמידה

2026-07-15 • via Nuitee
E
Eliav • couple • il
9
Pros:

אחלה מקום לארוח חניה נהדרת מיקום מושלם

2026-07-15 • via Nuitee