Wilsonton Hotel Toowoomba

Hotels
8.2 (788 reviews)
40 Richmond Drive , Toowoomba , AU
+61 7 4634 2033

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food quality
Cons:
Room cleanliness issues
Inflated pricing
Poor room quality compared to pictures

Categories

Cleanliness
6.03
Room was not clean upon arrival, with stained towels and soap scum in the bathroom.
Service
9.5
Mixed reviews; friendly staff and convenient service, but one manager lacked people skills.
Location
10
Great location with easy access to restaurants and shops.
Room Quality
7.04
Room quality did not match expectations set by online photos; poorly maintained.
Amenities
8.99
Basic amenities available, but room improvement needed.
Value for Money
6.02
Pricing was inflated and not justified by the room quality.
Food and Beverage
9.48
Food quality was good and easy to order.
Overall Experience
8.53
Experience was mixed due to cleanliness concerns but enjoyed the stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:04

Property Description

Onsite Bar and Bistro:
Enjoy the convenience of our onsite bar and bistro at Wilsonton Hotel Toowoomba. Indulge in delicious meals and refreshing drinks without having to leave the property.

Sun Terrace:
Relax and soak up the sun on our sun terrace, offering a perfect spot to unwind and enjoy the beautiful weather. Whether it's a morning coffee or evening cocktail, the sun terrace is a great place to lounge.

Convenient Amenities:
Our air-conditioned rooms are equipped with modern comforts such as a flat-screen TV, fridge, and tea/coffee making facilities. With free towels and linen provided, we ensure a comfortable stay for all our guests.

Experience comfort and convenience at Wilsonton Hotel Toowoomba. Book now to secure your stay at our welcoming property.

Important information:

Please note that guests must be over 18 years of age or accompanied by an adult.

You must show a valid photo ID upon check in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Location

Guest Reviews

8.2
Based on 788 reviews
Cleanliness: 6.03
Service: 9.5
Location: 10
Room Quality: 7.04
Amenities: 8.99
Value for Money: 6.02
Food and Beverage: 9.48
Overall Experience: 8.53
M
Michelle • couple • au
9
Great place, we will stay again.
Pros:

Clean and tidy, comfortable beds and great location.

Cons:

Other rooms smoking directly outside their doors and the smoke coming into our bathroom through the extraction fan while we were trying to take a shower. Not the premises fault, guests need to smoke in the forecourt away from the room doors.

2026-10-24 • via Nuitee
H
Helen • couple • au
8
suited our purpose for overnight stay.
Pros:

Room was good price and close to other amenities . Good location.

Cons:

for me too much light coming into the room. had to close curtains and shut doors to keep light out.

2026-10-21 • via Nuitee
K
Karen • family_with_children • au
8
2026-10-20 • via Nuitee
R
Ray • extended_group • au
10
Great place to stay.
Pros:

Shower was great with excellent hot water and great pressure. Beds and pillows were comfortable. Kitchen was handy as well as the outdoor area which was great for our group to have an impromtu nibbles and drinks gathering at the end of our day prior to going out for dinner. Good meals and beers at the pub next door.

2026-10-19 • via Nuitee
A
Anne • family_with_children • au
8
Overall a great one night stay for our large family
Pros:

The location and rooms were close to the bistro, local shops and petrol station

Cons:

The double bed was uncomfortable in room 3. However the topper mattress in room 2 was very comfortable.

2026-10-17 • via Nuitee
J
John • solo_traveller • au
9
Top Spot
Pros:

Seamless check in, polite happy staff, stayed there before excellent location for my reasons to go to Toowoomba.

2026-10-14 • via Nuitee
S
Seung-wun • solo_traveller • au
8
nice stay
Pros:

linnen was clean, a double and a single bed in my room

Cons:

food options in bistro was a bit expensive

2026-10-12 • via Nuitee
M
Maree • extended_group • au
10
2026-10-10 • via Nuitee
W
Wendy • solo_traveller • au
9
2026-09-19 • via Nuitee
C
carmel • solo_traveller • au
8
2026-09-18 • via Nuitee
K
Kathryn • couple • au
8
Good option for this area.
Pros:

Handy spot near shops. The pub has great food too.

2026-09-16 • via Nuitee
D
Daniel • family_with_children • au
10
2026-09-15 • via Nuitee
R
Richard • solo_traveller • au
10
Staff at the hotel and motel were very helpful and an asset to the business
2026-09-13 • via Nuitee
K
Kylie • couple • au
8
2026-09-12 • via Nuitee
T
Tammy Lavis • solo_traveller • au
4
Pros:

Location was amazing walking distance to everything you need, first night we had someone try jumping the fence next to our room scared my kids quite alot, unfortunately no cameras and nothing was done, we barely slept that night. Second night was the same had a kid who was staying in a different room, try jumping the fence next to our room. We felt unsafe in a place we should feel safe.

2026-09-11 • via Nuitee
M
Maniya • extended_group • au
6
2026-09-10 • via Nuitee
K
Kim • solo_traveller • au
7
Pros:

Very clean, comfortable room, check in was easy and motel was in a convenient location.

2026-09-06 • via Nuitee
M
Moira • family_with_children • au
9
Pros:

Very clean. High quality bed linen and towels.

Cons:

Can not fault the hotel section of the experience in any way. Ate in the sportsbar one night. Staff member there only wanted to pack up and get home. Pushed us out 45 minutes early by means of "sorry mate, I've already counted out the till" and stocktake is finished. Wasn't a big deal, but as per the review question "What didn't you like?" this is something that has stuck with us as what we remember about the experience.

2026-09-06 • via Nuitee
P
Peter • family_with_children • au
9
Pros:

Good location food good pokies good drinks good over all very good.

Cons:

Nothing

2026-09-04 • via Nuitee
P
Paeroa • solo_traveller • au
8
Pros:

Location

Cons:

No kitchen sink

2026-09-03 • via Nuitee