Wilsonton Hotel Toowoomba

Hotels
8.2 (691 reviews)
40 Richmond Drive , Toowoomba , au

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food quality
Cons:
Room cleanliness issues
Inflated pricing
Poor room quality compared to pictures

Categories

Cleanliness
6.03
Room was not clean upon arrival, with stained towels and soap scum in the bathroom.
Service
9.5
Mixed reviews; friendly staff and convenient service, but one manager lacked people skills.
Location
10
Great location with easy access to restaurants and shops.
Room Quality
7.04
Room quality did not match expectations set by online photos; poorly maintained.
Amenities
8.99
Basic amenities available, but room improvement needed.
Value for Money
6.02
Pricing was inflated and not justified by the room quality.
Food and Beverage
9.48
Food quality was good and easy to order.
Overall Experience
8.53
Experience was mixed due to cleanliness concerns but enjoyed the stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:04

Property Description

Onsite Bar and Bistro:
Enjoy the convenience of our onsite bar and bistro at Wilsonton Hotel Toowoomba. Indulge in delicious meals and refreshing drinks without having to leave the property.

Sun Terrace:
Relax and soak up the sun on our sun terrace, offering a perfect spot to unwind and enjoy the beautiful weather. Whether it's a morning coffee or evening cocktail, the sun terrace is a great place to lounge.

Convenient Amenities:
Our air-conditioned rooms are equipped with modern comforts such as a flat-screen TV, fridge, and tea/coffee making facilities. With free towels and linen provided, we ensure a comfortable stay for all our guests.

Experience comfort and convenience at Wilsonton Hotel Toowoomba. Book now to secure your stay at our welcoming property.

Important information:

Please note that guests must be over 18 years of age or accompanied by an adult.

You must show a valid photo ID upon check in.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for AUD 10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 691 reviews
Cleanliness: 6.03
Service: 9.5
Location: 10
Room Quality: 7.04
Amenities: 8.99
Value for Money: 6.02
Food and Beverage: 9.48
Overall Experience: 8.53
K
Kelly • couple • au
8
Pros:

Close to everything. Relaxed atmosphere. Friendly staff.. Great value for money.

Cons:

There was 2 chairs in the outdoor area but no table.

2026-03-12 • via Nuitee
P
Pamela • couple • au
1
Motel stay
Pros:

The receptionist was outstanding, very helpful and efficient.

Cons:

The room was filthly and very run down. Needs a renovation badly.

2026-03-10 • via Nuitee
J
John • couple • au
10
Pros:

Good rooms, good price, good facilities, good food

2026-03-07 • via Nuitee
N
Neil • solo_traveller • au
8
Comfy and good value
Pros:

Location and clean room

Cons:

Nothing

2026-03-05 • via Nuitee
L
Lynette • couple • au
10
Pros:

good location when staying in Toowoomba from out of town, hotel is old but rooms have been updated and spacious and clean. good value for money, would stay again

2026-03-05 • via Nuitee
M
Michele • couple • au
10
Pros:

handy to shops and restaurant. good value.

Cons:

outside chairs could be a bit more sturdy.

2026-03-05 • via Nuitee
D
Dee • family_with_children • au
8
2026-03-01 • via Nuitee
N
Narelle • couple • au
9
Very pleasant and relaxing stay
Pros:

Location

Cons:

No complaints

2026-02-27 • via Nuitee
M
Merry • couple • gb
8
Perfect for what we needed - good for one night
Pros:

Great location for what we wanted to do in Toowoomba, and immediately adjacent to large Coles/plaza that had everything. Good bathroom/shower with fluffy towels. The motel was full and a good pub.

2026-02-27 • via Nuitee
C
Charna • family_with_children • au
8
Was great the staff were lovely the pub meal was awesome
Pros:

The location was convenient to any of the shops cafe 63 just there Cole’s Woolies and other stores close by

Cons:

The bed was very uncomfortable

2026-02-26 • via Nuitee
K
Karen • solo_traveller • au
9
Pros:

Clean, comfortable and close to amenities.

Cons:

Little bit old - but refurbished.

2026-02-26 • via Nuitee
Q
QLD Sand • extended_group • au
7
2026-02-24 • via Nuitee
D
Dezley • extended_group • au
8
2026-02-23 • via Nuitee
J
Jacky • extended_group • au
6
2026-02-22 • via Nuitee
B
Bibas • couple • au
10
2026-02-14 • via Nuitee
B
Bennett • couple • au
8
2026-02-14 • via Nuitee
T
Tracey • family_with_children • au
10
I highly recommend staying here, the room was clean and comfortable, close to everything and very af
Pros:

The beds were very comfortable and the room was spacious and clean. The hotel was in a great position, the shops and service station was just down the road. I would definitely recommend the Wilsonton hotel to everybody

2026-02-13 • via Nuitee
M
Millar • solo_traveller • au
10
2026-02-09 • via Nuitee
N
Neisa • extended_group • au
10
It was easy to find, easy to check in, good size room. Exactly what we needed for the weekend.
Pros:

It was easy to find, easy to check in, good size room. Exactly what we needed for the weekend.

Cons:

The Beds were not the comfiest and there was no key return area to check out. so we had to leave keys in room

2026-01-31 • via Nuitee
M
Madonna • family_with_children • au
8
Good location for our group and value for money
Pros:

Location and value for money.

Cons:

Room may need to be updated. Stains on the carpets but didn't affect our stay.

2026-01-27 • via Nuitee