JF Grand Puebla

Hotels
9.2 (955 reviews)
Av. Juarez 3309, La Paz, 72160 Puebla, Pue. , Puebla , mx

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable facilities
Excellent service
Good location
Cons:
High prices on food
Occasional noise issues
Lack of some amenities in rooms

Categories

Cleanliness
8.63
Some reviews mention issues with cleanliness, particularly with missing supplies.
Service
9.6
Overall positive sentiments towards service, though one review highlights poor reception experience.
Location
9.64
Frequent positive mentions of the location, considered convenient.
Room Quality
9.59
Rooms described as comfortable and well-equipped.
Amenities
9.12
Most reviews appreciate the facilities, though one mentions issues with amenities like coffee in rooms.
Value for Money
9.08
Mixed sentiments on value; some mention high prices for certain services.
Food and Beverage
8.13
Concerns expressed regarding pricing of buffet versus a la carte.
Overall Experience
9.8
General consensus of positive experience with intentions to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:26

Property Description

Contemporary Style with Mexican Décor
Experience the perfect blend of modern design and traditional Mexican aesthetics at JF Grand Puebla. Located in the heart of Puebla's business district, our hotel offers a unique and stylish atmosphere for your stay.

Comfortable Rooms and Convenient Amenities
Our rooms are designed to cater to all your needs, featuring air-conditioning, flat-screen TVs, safes, and spacious work desks. Enjoy complimentary toiletries in the well-appointed bathrooms for a relaxing stay.

Dining Excellence and Event Facilities
Indulge in delicious international cuisine at our on-site restaurant or explore nearby dining options. With meeting facilities accommodating up to 150 guests, JF Grand Puebla is the ideal choice for both business and leisure travelers.

Book your stay at JF Grand Puebla and immerse yourself in the vibrant culture and hospitality of Puebla.

Important information:

Please note that guests booking 6 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.

Please note that only dogs under 10 kg can be accommodated (unless they are guide dogs). The dog's vaccination card or a veterinarian certificate will be requested upon arrival.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PBC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 955 reviews
Cleanliness: 8.63
Service: 9.6
Location: 9.64
Room Quality: 9.59
Amenities: 9.12
Value for Money: 9.08
Food and Beverage: 8.13
Overall Experience: 9.8
G
Gabriela extended_group mx
10
Muy agradable y tranquilo
Pros:

La ubicación

Cons:

Solo había para poner una taza de café y solo habia dos toallas cuando la reserva fue para 4 personas

2026-03-02 via Nuitee
O
Ortega solo_traveller mx
9
2026-02-28 via Nuitee
B
Brenda Alicia couple mx
8
Pros:

La limpieza , el trato del personal , la seguridad .

Cons:

Las camas , se sienten los resortes

2026-02-24 via Nuitee
A
ANTONIO GABRIEL solo_traveller es
10
Excelente limpieza, unas cómodas camas
Pros:

La ubicación, y la limpieza junto con la comodidad de sus camas

Cons:

Que hay valet parking, sintiéndome inútil al no poder estacionar mi coche

2026-02-24 via Nuitee
E
Eugenio family_with_children mx
10
2026-02-23 via Nuitee
X
Xavi couple mx
9
tranquilo
Pros:

la limpieza

Cons:

se escuchas ruidos de las habitaciones de los lados, no hay palncha.

2026-02-23 via Nuitee
B
Brandon Alexis family_with_children mx
10
2026-02-14 via Nuitee
J
Juan extended_group us
10
2026-02-09 via Nuitee
X
Ximena extended_group mx
10
2026-02-09 via Nuitee
R
Ramirez family_with_children mx
10
Pros:

La habitación

Cons:

Sin comentarios

2026-02-08 via Nuitee
L
Luis Enrique Aguilar family_with_children mx
9
Excelente vista a la ciudad desde su salón de eventos
Pros:

La Habitación, muy amplia para una sola persona, las camas.muy comodas, amenidades. El buffete en el restaurante muy completo. Su terraza para.eventos con una excelente vista.

Cons:

Sin comentarios

2026-02-08 via Nuitee
J
Jose couple us
10
Good
Pros:

The Roma

Cons:

Location

2026-01-28 via Nuitee
M
Maythe family_with_children mx
9
2026-01-27 via Nuitee
J
Josue Brian solo_traveller mx
10
Pros:

Todo estuvo genial. Limpieza, atención, comida, TODOOOOO

Cons:

Todo me gustó

2026-01-26 via Nuitee
J
JOSE solo_traveller mx
8
buen gusto de hotel y excelente atencion
Pros:

Muy buen hotel en el sentido apariencia y desempeño e hospedaje por un día.
me quedé un poco insatisfecho porque se oye por las noches, mucho ruido de motores, maquinaria y pasillo
es un tema muy crítico porque buscaba descansar
por otro lado el restaurant se esmera en el servicio pero muy temprano solo hay una persona, lo que impacta en los tiempos.

Cons:

mucho ruido por la noche para descansar por maquinaria y pasillo

2026-01-26 via Nuitee
S
SOLARES MUÑOZ extended_group mx
10
Pros:

El servicio muy bueno, los empleados muy atentos y serviciales

2026-01-25 via Nuitee
M
maria de los angeles family_with_children mx
10
Pros:

El hotel muy bonito, limpio el personal amable

2026-01-25 via Nuitee
M
Mr. Avila solo_traveller mx
10
2026-01-24 via Nuitee
J
Jaime extended_group mx
10
Pros:

La atención de los recepcionistas

Cons:

Que las cobijas no son tan cálidas

2026-01-21 via Nuitee
C
Carlos solo_traveller mx
8
Pros:

personal amable, instalaciones limpias y en buen estado

Cons:

cama y almohadas poco comfortables

2026-01-19 via Nuitee