Delta Hotels by Marriott Waterloo

Hotels
Delta
8.9 (534 reviews)
110 Erb Street West , Waterloo , ca

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Cons:
Issues with room service
Housekeeping attention needed

Categories

Cleanliness
8.9
Generally clean but noted some housekeeping issues.
Service
9.4
Staff received high praise for their friendliness and helpfulness.
Location
9.4
Centrally located with good access to amenities.
Room Quality
8.9
Rooms are new and pleasant; some minor complaints about specific features.
Amenities
8.9
Good amenities available; standard offerings for a hotel in this tier.
Value for Money
8.4
Higher prices noted, which may affect value perception.
Food and Beverage
8.4
Mixed reviews on quality, with some disappointments in room service.
Overall Experience
8.9
Despite minor issues, the experience was largely positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:28

Property Description

Luxurious Amenities
Indulge in the indoor pool, hot tub, and sauna for a relaxing stay. Enjoy modern comforts like a 42-inch flat-screen TV, iPod docking station, and complimentary WiFi.

Exceptional Dining
Savor exquisite meals at Proof Kitchen/Lounge, offering a menu crafted with local ingredients. Dine in style at the upscale restaurant or opt for outdoor seating for a delightful experience.

Convenient Location
Situated just minutes away from the University of Waterloo and the Perimeter Institute, our hotel is perfect for both business and leisure travelers. With easy access to the airport and onsite parking, your stay is made hassle-free.

Experience luxury and convenience at Delta Waterloo. Book now for a memorable stay!

Important information:

Effective 1 July 2018 Delta Hotels by Marriott Waterloo will no longer be accepting cash or debit deposits. To check into the hotel, all guests must have a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YKF

Location

Guest Reviews

8.9
Based on 534 reviews
Cleanliness: 8.9
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.9
C
Corina solo_traveller us
10
Great hotel
Pros:

The location of the hotel is downtown Waterloo and in walking distance to good restaurants, a food store, and both Waterloo and Laurier universities. The hotel is very clean and cozy. The hotel's hosts were friendly , professional and efficient. I will definitely stay here again.

Cons:

NA

2026-08-20 via Nuitee
C
CYNTHIA couple ca
10
2026-08-20 via Nuitee
L
Lisa couple ca
8
2026-08-17 via Nuitee
D
David solo_traveller ca
9
2026-08-16 via Nuitee
J
Jennifer solo_traveller ca
9
Cons:

They charge you extra for overnight parking

2026-08-15 via Nuitee
N
Neville solo_traveller ca
8
2026-08-03 via Nuitee
M
monicahQ5501XW Business
10
Front Desk Staff is Phenomenal
Pros:

Wow. Wow. Wow. My fiancé and I came here for his work trip and we will be back for leisure. That is how great the staff, hotel, and area was!!! I have never encountered a kinder and more informative front desk staff than here. Thank you Pankaj, Haldik, and Vidhi for making this trip amazing with all of your recommendations. You guys made our first trip to Canada an experience we will never forget! We will be back!

Monica + Andrew

2026-08-01 via Tripadvisor
B
Brecht family_with_children ca
8
Delta quality and comfort. Close to the university and restaurants.
Pros:

Hotel lobby, halls and rooms are very clean!

Cons:

Bar closed too early.

2026-07-17 via Nuitee
C
Clare solo_traveller ca
5
Very disappointed to be overcharged by almost $300 for amenities we did not use. Still waiting for copy of amended bill
Pros:

Close/convenient to wedding and reception venues

Cons:

Underground/covered parking very tight

2026-07-13 via Nuitee
J
Janet family_with_children ca
10
Fantastic Stay!
Pros:

Great location in Uptown Waterloo. Pool was fantastic! Staff were very friendly.

Cons:

A bit pricey for Waterloo.

2026-07-12 via Nuitee
M
Min Naing Oo solo_traveller ca
10
2026-07-06 via Nuitee
D
Daniel solo_traveller ca
8
2026-07-06 via Nuitee
C
Cindy couple ca
8
2026-07-04 via Nuitee
D
Dirie couple ca
2
2026-07-02 via Nuitee
J
Judith solo_traveller ca
7
Un peu dispendieux pour Waterloo Ontario
Pros:

La localisation et le hall d’entrée

Cons:

Les oreillers trop gonflés

2026-07-01 via Nuitee
G
Genevieve solo_traveller ca
9
Pros:

Location, big bathroom, responsive staff

Cons:

The pliiwos were too big, not confortable.

2026-06-29 via Nuitee
H
Hanitra solo_traveller mg
8
2026-06-28 via Nuitee
X
Xiao Qian (Rocky) family_with_children ca
6
2026-06-20 via Nuitee
P
Patricia solo_traveller gb
7
Generally satisfactory with one blip in service
Pros:

Central, easy access , close to family I was visiting. Room was excellent , spacious clean , well laid out , good facilities.

Cons:

My only complaint was with housekeeping over a couple of days. For the first 5 days of my stay everything was very good however I returned one day and the cups and glasses used had not been replaced with clean ones. The next day , I returned in the afternoon to prepare for an evening event and no housekeeping had been undertaken. I enquired at the front desk if there was a problem and was assured there was not and it would be taken care of asap. It was, however, the room attendant was less than pleasant. The next day housekeeping returned to previous high standard.

2026-06-19 via Nuitee
R
Rebecca family_with_children ca
10
2026-06-18 via Nuitee