Carlton Hotel

Hotels
8.7 (1056 reviews)
187 Ayr Road , Prestwick , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great staff
Delicious breakfast
Cons:
Dirty bathroom
Small room

Categories

Cleanliness
7.78
Some reviews mentioned a dirty bathroom and leaking sink.
Service
9.25
Service was consistently praised as friendly and helpful.
Location
8.79
Central location with good access to nearby areas.
Room Quality
8.24
Rooms were described as comfortable with some spacious options.
Amenities
8.77
Amenities were generally appreciated but some issues with bar selection.
Value for Money
8.73
Good value was noted, especially regarding food and overall experience.
Food and Beverage
9.28
Food and breakfast received multiple positive mentions.
Overall Experience
8.75
Guests had a pleasant stay overall with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:48

Property Description

Stylish Rooms and Dining Options The Carlton Hotel offers stylish rooms with free Wi-Fi, along with the vibrant Logans Bar Restaurant serving meals until 21:00. Enjoy your stay with plasma TVs and an outdoor terrace.

Barony Lounge and Cocktails The Barony Lounge is the perfect spot for breakfast, afternoon tea, and to indulge in the fantastic cocktails offered at The Carlton Hotel.

Convenience and Activities With free car parking, conference facilities, nearby golf courses, and ferry links to Northern Ireland from Stranraer, The Carlton Hotel ensures a convenient and enjoyable stay.

Book your stay at The Carlton Hotel now for a memorable experience!

Important information:

Guests are required to show a bank card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1056 reviews
Cleanliness: 7.78
Service: 9.25
Location: 8.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 8.75
L
Lugar couple gb
8
overall the staff were friendly and the stay was lovely will certainly return
Pros:

Yes had breakfast and evening meal the food and service was amazing. the guy on reception and serving us was fantastic, he was so polite smiling and i heard him having a conversation with one of the other customers about how he just loves his job.

Cons:

My husband came down around 3am on the Tuesday to go outside to the car but the main entrance door was locked as he was trying to get out a car pulled up and the person apologised and opened the door, concerning for myself as i would expect the door to be locked on a night time but not for the key holder to be offsite? is this standard protocol?

2026-03-18 via Nuitee
T
Tim Nadin extended_group gb
9
2026-03-16 via Nuitee
K
Kevin family_with_children gb
8
2026-03-15 via Nuitee
E
Eddie solo_traveller gb
9
Very happy overall
Pros:

Excellent staff engagement and fantastic Scottish breakfast

2026-03-15 via Nuitee
A
Allan solo_traveller gb
10
Staying for work
Pros:

Great location

2026-03-10 via Nuitee
L
Loraine couple gb
10
2026-03-09 via Nuitee
K
Karen couple gb
8
Pros:

Lovely hotel, staff friendly, rooms comfortable..

Cons:

Nothing to complain about

2026-03-06 via Nuitee
B
Beverly couple gb
9
2026-03-04 via Nuitee
A
Anne couple gb
10
Mum and daughter trip
Pros:

My daughter and I stayed here a few months ago and didnt hesitate to book the hotel when we needed to stay in prestwick again. The Carlton is so clean, comfortable and welcoming, it was like a 'home from home'. The breakfast was first class and the evening meal was delicious, the staff were attentive and friendly. We will definitely be booking to stay here again and would recommend The Carlton to others.

Cons:

I have nothing negative to say.

2026-03-01 via Nuitee
M
Mark couple gb
10
2026-02-25 via Nuitee
L
Lynne extended_group gb
10
2026-02-24 via Nuitee
G
Gary couple gb
10
Pros:

All good.

Cons:

Single bed to small

2026-02-24 via Nuitee
T
Tara extended_group ie
10
Pros:

Good breakfast, plenty of variety. Rooms are good, clean, comfortable. Staff very friendly and helpful.

Cons:

N/A

2026-02-23 via Nuitee
C
Caroline family_with_children gb
9
Pros:

A very friendly welcome, super clean hotel and very accommodating

Cons:

Nothing

2026-02-23 via Nuitee
T
Tanya solo_traveller gb
10
2026-02-12 via Nuitee
A
Al47 couple gb
9
Great short stay Hotel
Pros:

The rooms are not big but fine for a short stay. It was clean and modern with a bath not a walk in shower. Good tea making items provided and large TV. Comfortable bed and good heater in room and heated towel rail in bathroom. Logan's bar,dining room has a good atmosphere and drinks and food very good. Good cooked breakfasts available. All Staff provided good service with a smile. Stayed before and would stay again.

Cons:

Price was a lot higher than last year. No draw unit to store clothes in.

2026-02-10 via Nuitee
S
Suzi couple gb
5
Pros:

Have stayed multiple times before over last few years for one night.
Very clean and newly decorated.

Cons:

Price has increased dramatically, now I don’t feel it represents good value for money.
Quoted £170 by hotel directly and booked through booking.com for £140

2026-01-31 via Nuitee
G
Geoffrey couple gb
8
Very convenient hotel for our one night stay
2026-01-30 via Nuitee
P
Pamela couple gb
8
Pros:

Friendly staff good food

Cons:

Nothing

2026-01-27 via Nuitee
R
Robert couple gb
10
2026-01-26 via Nuitee