Carlton Hotel

Hotels
8.7 (1278 reviews)
187 Ayr Road , Prestwick , GB
+44 1292 476811

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great staff
Delicious breakfast
Cons:
Dirty bathroom
Small room

Categories

Cleanliness
7.78
Some reviews mentioned a dirty bathroom and leaking sink.
Service
9.25
Service was consistently praised as friendly and helpful.
Location
8.79
Central location with good access to nearby areas.
Room Quality
8.24
Rooms were described as comfortable with some spacious options.
Amenities
8.77
Amenities were generally appreciated but some issues with bar selection.
Value for Money
8.73
Good value was noted, especially regarding food and overall experience.
Food and Beverage
9.28
Food and breakfast received multiple positive mentions.
Overall Experience
8.75
Guests had a pleasant stay overall with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:48

Property Description

Stylish Rooms and Dining Options The Carlton Hotel offers stylish rooms with free Wi-Fi, along with the vibrant Logans Bar Restaurant serving meals until 21:00. Enjoy your stay with plasma TVs and an outdoor terrace.

Barony Lounge and Cocktails The Barony Lounge is the perfect spot for breakfast, afternoon tea, and to indulge in the fantastic cocktails offered at The Carlton Hotel.

Convenience and Activities With free car parking, conference facilities, nearby golf courses, and ferry links to Northern Ireland from Stranraer, The Carlton Hotel ensures a convenient and enjoyable stay.

Book your stay at The Carlton Hotel now for a memorable experience!

Important information:

Guests are required to show a bank card upon check-in. Please note that all Special Requests are subject to availability and additional charges may applyGuests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Location

Guest Reviews

8.7
Based on 1278 reviews
Cleanliness: 7.78
Service: 9.25
Location: 8.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 8.75
D
David • couple • gb
7
2026-11-07 • via Nuitee
P
Peter • solo_traveller • us
6
Not impressed!
Cons:

I was very disappointed with this facility. First, there is no elevator, so if you are traveling with two heavy suitcases, you are essentially on your own. You have to carry one suitcase upstairs, walk back downstairs, and then carry the second one up. There was no assistance offered by the staff.

Second, my room key card did not work, which meant I had to leave my luggage unattended in the room, go back downstairs, and have the key reprogrammed, hoping nobody would take my belongings.

To make matters worse, the TV remote control was also not working. Initially, I thought it was a battery issue, but I later discovered that the remote itself was defective.

Overall, the experience was frustrating and disappointing. Between the lack of basic guest assistance and the maintenance issues, this facility did not meet my expectations. I would not stay here again.

2026-11-07 • via Nuitee
B
Becky • family_with_children • gb
9
2026-11-04 • via Nuitee
W
Wang • family_with_children • gb
10
2026-11-04 • via Nuitee
A
Andy • extended_group • gb
8
Pros:

Very nice throughout. Food good

Cons:

Room very hot.
Bathroom radiator on constantly.
Duvets too thick for me

2026-11-04 • via Nuitee
R
Robert • solo_traveller • gb
10
Excellent hotel and restaurant with great staff.
Pros:

Breakfast is hearty and tasty with plenty of choice, I had dinner both nights, the food and the service was excellent. My room was very clean and comfortable.

Cons:

Nothing

2026-11-04 • via Nuitee
I
I_M_O • solo_traveller • gb
8
2026-11-03 • via Nuitee
I
I_M_O • couple • gb
9
2026-11-03 • via Nuitee
A
allison • couple • gb
10
One night business trip. Wish we’d been able to stay longer
Pros:

Ideal location
Great service
Delicious and very well cooked food . Dinner & breakfast were both of a very high quality

Cons:

Nothing

2026-11-02 • via Nuitee
T
Thomas • couple • gb
10
2026-10-28 • via Nuitee
A
Ann • couple • gb
10
Enjoyable, relaxing stay
Pros:

Very clean, bright and comfortable . Great location.

Cons:

Nil

2026-10-26 • via Nuitee
A
Ann • extended_group • gb
10
2026-10-26 • via Nuitee
S
Stacey • family_with_children • gb
10
Pros:

Lovely hotel, the room was so cosy, the bar was inviting and breakfast was great, will definitely be back .

2026-10-25 • via Nuitee
C
Claire • couple • gb
10
2026-10-25 • via Nuitee
S
Scott • couple • gb
8
2026-10-24 • via Nuitee
R
Rosemary • solo_traveller • gb
9
2026-10-24 • via Nuitee
S
Scott • solo_traveller • gb
7
Great value for money
2026-10-24 • via Nuitee
A
Angela • solo_traveller • gb
9
2026-10-22 • via Nuitee
D
Diane • couple • gb
10
I will use again, as I did not have enough time to discover the area. I did get to Prestwick beach!
Pros:

Very clean, welcoming staff, helpful staff.
The room was spotless, comfortable, I asked for fresh milk in the room, which I was given to take to the room, thank you.
The room was quiet which is what I require.
There was free parking with the hotel

Cons:

The live music was a wee bit loud at night when we ate, but sufferable!

2026-10-22 • via Nuitee
A
Angela • couple • gb
9
2026-10-22 • via Nuitee