Carlton Hotel

Hotels
8.7 (1195 reviews)
187 Ayr Road , Prestwick , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great staff
Delicious breakfast
Cons:
Dirty bathroom
Small room

Categories

Cleanliness
7.78
Some reviews mentioned a dirty bathroom and leaking sink.
Service
9.25
Service was consistently praised as friendly and helpful.
Location
8.79
Central location with good access to nearby areas.
Room Quality
8.24
Rooms were described as comfortable with some spacious options.
Amenities
8.77
Amenities were generally appreciated but some issues with bar selection.
Value for Money
8.73
Good value was noted, especially regarding food and overall experience.
Food and Beverage
9.28
Food and breakfast received multiple positive mentions.
Overall Experience
8.75
Guests had a pleasant stay overall with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:48

Property Description

Stylish Rooms and Dining Options The Carlton Hotel offers stylish rooms with free Wi-Fi, along with the vibrant Logans Bar Restaurant serving meals until 21:00. Enjoy your stay with plasma TVs and an outdoor terrace.

Barony Lounge and Cocktails The Barony Lounge is the perfect spot for breakfast, afternoon tea, and to indulge in the fantastic cocktails offered at The Carlton Hotel.

Convenience and Activities With free car parking, conference facilities, nearby golf courses, and ferry links to Northern Ireland from Stranraer, The Carlton Hotel ensures a convenient and enjoyable stay.

Book your stay at The Carlton Hotel now for a memorable experience!

Important information:

Guests are required to show a bank card upon check-in. Please note that all Special Requests are subject to availability and additional charges may applyGuests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1195 reviews
Cleanliness: 7.78
Service: 9.25
Location: 8.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 8.75
R
robert solo_traveller gb
9
Pros:

I've stayed at this hotel before and was delighted to be greeted with welcome back on arrival. The rooms are very comfortable. Great.breakfast, I enjoyed dinner in the restaurant both nights. The staff are very friendly and hospitable and are a real asset. Some renovation is ongoing, but this didn't impact my stay.at.all. Based on the work completed.to.date the improvements are impressive. Once completed, i think a 10 score will be in order after my next visit.

Cons:

Nothing

2026-07-04 via Nuitee
L
Lyndsay couple gb
8
Great night away
Pros:

Was very nice. Was being upgraded when we stayed

Cons:

Nothing even with the upgrades in progress was still good

2026-07-04 via Nuitee
J
Julie couple gb
8
Comfortable stay. The cooked breakfast to order was a big plus for us. The evening meal was beautiful. Would recommend.
Pros:

Central to where we wanted. The hotel was under renovation but it didn’t really inconvenience us.

Cons:

Nothing it met our needs for that occasion

2026-07-04 via Nuitee
R
Roger solo_traveller se
10
Supertrevligt
Pros:

Supertrevligt hotell med bra restaurang och bar, suverän personal 👍👍👍

2026-06-30 via Nuitee
J
Joyce solo_traveller ie
10
2026-06-29 via Nuitee
E
Elizabeth couple gb
6
Comfortable and lovely decor plus very polite staff.
Pros:

Room was quiet , didn’t like the guests banging the doors of their bedroom doors late at night and very early in the morning. I think it would be a huge advantage if a fitted hand grab rail was fitted to the bathroom wall beside the toilet as the toilet is low for people who are elderly.

Cons:

Your restaurant menu, to many meals with added spices. A salad would be an advantage.

2026-06-29 via Nuitee
K
kyle couple gb
7
2026-06-29 via Nuitee
T
Tony couple gb
5
Needs air conditioning. The portable fan provided in the room was broken.
Pros:

New hotel in a good location for our trip

Cons:

On one of the hottest days of the year we expected a new hotel to have air conditioning ... mt fault for not checking first.

2026-06-29 via Nuitee
J
Joyce solo_traveller ie
9
2026-06-29 via Nuitee
D
Donnamaire couple gb
10
Little gem 💎 this hotel
Pros:

Very lovely from outside lovely gardens beautiful inside the staff very friendly lovely bars very pretty stylish amazing comfy bed and pillows could still see the sea from our room had a bath 🛀 plus iron board freestanding air con which was needed as it was a hot nite out there was a wedding on looked awesome good awesome and breakfast first time at the hotel will most definitely be back would recommend to everyone thank you for a great stay
X

Cons:

That I had only booked for one night.

2026-06-27 via Nuitee
B
Barrie extended_group gb
8
Lovely hotel in a great location - speed of service could improve
Pros:

Great location for golfers, refurb is looking good and will
Improve the hotel no doubt

Cons:

Restaurant at breakfast and bar service was very slow but the staff were good generally

2026-06-27 via Nuitee
S
Sandra couple gb
9
Good quality hotel will visit again next time im in Prestwick
2026-06-25 via Nuitee
D
Deirdre extended_group ie
10
Excellent location, food & service exceptional catered for my dietary requirements without any fuss
Pros:

Location

Cons:

Nothing

2026-06-24 via Nuitee
J
John extended_group gb
10
Perfect end after Chasing the Sun!
Pros:

Staff were very friendly and welcoming, and went the extra mile to assist people. The whole experience from check-in to check-out was exactly what we needed after cycling 200 miles!

2026-06-22 via Nuitee
M
Mark solo_traveller ie
10
2026-06-22 via Nuitee
I
Iain solo_traveller gb
9
2026-06-22 via Nuitee
G
Gallagher solo_traveller gb
3
Carlton Hotel
Pros:

Room was lovely decorated and very clean

Cons:

Booked for husbands birthday, but due to renovation work, there is no seated bar area and restaurant consists of just a fairly small room. Daughter and son in law came down to join us for birthday drinks and we had to sit in beer garden as nowhere indoors to sit. But my daughter was too cold, so asked for a table indoors to be advised the bar area is only for ordering drinks..and the other room is for meals, so we ended up taking my daughter and son in law up to our room until they finished theyre drinks
They were so disappointed and went home after that.
Ruined my husbands birthday,
Breakfast wasn't the best either...unless you like deep fried potato scones and rock solid air fried black pudding.
Been for many afternoon teat at Carlton before and meals and food was amazing, but not this time, and I definitely doubt I will stay here again.
They should at least advise potential customers that they is work being done and there are very limited actual facilities available, to allow to make alternative choices...I certainly would have had I known

.

2026-06-22 via Nuitee
G
gary family_with_children gb
10
Night of comfort
Pros:

Staff were excellent. Bed was so comfortable we slept in ,breakfast excellent choice tasted great

Cons:

Nothing

2026-06-22 via Nuitee
M
Mark solo_traveller gb
9
Pros:

Very friendly helpfull staff.
Great breakfast

2026-06-21 via Nuitee
R
Rachel solo_traveller gb
10
2026-06-21 via Nuitee