SoYa Apartment Hotel

Hotels
•
Collection by Aston
8.7 (405 reviews)
4 Darling Street , Melbourne , au

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Good amenities
Cons:
Cleaning issues
Dark rooms with low natural lighting
Noise from nearby railway

Categories

Cleanliness
7.84
Some reviews noted cleanliness issues, especially regarding the unit not being serviced adequately.
Service
9.31
Staff were consistently described as friendly, helpful, and accommodating.
Location
9.35
Many reviews highlighted the great location close to public transport and dining options.
Room Quality
8.3
Some issues were noted with room lighting and comfort, but overall it was spacious.
Amenities
8.83
The presence of useful amenities such as air conditioning and kitchen facilities was appreciated.
Value for Money
8.29
General sentiment indicates decent value for the location and quality offered.
Food and Beverage
8.84
Proximity to great food places and cafes was a common positive point.
Overall Experience
8.81
Overall satisfaction was expressed in various reviews, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:37

Property Description

Convenient Location
Located just a 10-minute drive from Melbourne CBD, SoYa Apartment Hotel provides easy access to the city and its surroundings. Situated 100 meters from South Yarra Train Station and a short walk from the Yarra River, guests can explore with ease.

Modern Amenities
Each apartment boasts a fully equipped kitchen, air conditioning, sound-proofed windows, and entertainment options like flat-screen TVs with Netflix. Enjoy the convenience of an Android tablet, Google mini, and free Spotify during your stay.

Additional Features
Guests can take advantage of BBQ facilities for a shared meal experience. Limited pet-friendly rooms are available, and on-site parking can be arranged for a fee. Flexible check-in and check-out options are also possible upon request.

Book your stay at SoYa Apartment Hotel for a memorable Melbourne experience!

Important information:

Please note there is a 1.5% charge when paying with Visa or Mastercard credit card. There is a 3% charge when you pay with an American Express or Diners Club credit card.

The rates for all apartments include housekeeping twice a week, while garbage will be collected every day. For any extra requirement, please confirm with management upon checking in, fees may apply.

We have limited Pet Friendly Apartments upon request. Please confirm with Hotel when booking to ensure availability.

When traveling with pets, please note that an extra charge of $60 per pet, per (night/stay) applies.

Charges apply for making sofa beds ($40 king single and $80 king).

Bookings from areas within metropolitan Melbourne may not be accepted when made within 24 hours of arrival. Any bookings made without an address provided will not be confirmed until a valid ID and residential address is provided. The Hotel reserves the right to refuse entry on the above basis.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 405 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 8.81
A
Ali • couple • au
9
Pros:

Super friendly and helpful staff. Great location. Clean, comfortable apartment. Would definitely recommend and hope to stay again.

Cons:

There were several mosquitoes in the apartment when we arrived. Unsure how they were getting in as all screens seemed sealed and in good condition. We just closed all the windows and killed the ones that were in there, no drama after that but we were reluctant to open the windows again just incase.

2026-02-09 • via Nuitee
V
Victoria • family_with_children • au
8
Would absolutely stay again!
Pros:

Really convenient location, staff were really friendly and nothing was an issue.

Cons:

Was a little dated and cupboard doors a little wonky however this was I think reflected in the price.

2026-01-25 • via Nuitee
K
kate • family_with_children • au
10
2026-01-21 • via Nuitee
D
Deb • solo_traveller • au
1
Pros:

Cancelled my reservation just before I arrived when I already had a confirmation letter. Left to find other accommodation somewhere else. Not good enough

2026-01-20 • via Nuitee
S
Shirley • solo_traveller • au
9
Staff were friendly and stay was pleasant.
2026-01-19 • via Nuitee
A
Allie • family_with_children • au
10
Excellent
Pros:

I wasnt expecting mucb as it was quite cheap - but this little hotel is awsome. Super comfy and has everything you need.

2026-01-19 • via Nuitee
J
Jane • couple • au
5
It was fine, but I much prefer Davis Street rooms.
Pros:

Kitchen was good and functional. Love a full size fridge! Surprisingly large bedroom. Didn't know there would be an extra bed! Cute styling.

Cons:

The heating didn't adequately warm both rooms. So loungeroom was hot and bedroom was cold :/ The couch rocked backwards/wasn't sturdy.
There were people coming and going, up and down the stairs almost constantly and going down the walkway which echoes.

2026-01-19 • via Nuitee
E
Emily • extended_group • au
10
An easy and very enjoyable experience at a great price.
Pros:

It was very easy to book, collect the key cards and return them. We were also given an extended checkout time which was very unexpected but warmly received. The outdoor area at the back of the property was also pleasant and right next to a train station.

Cons:

N/A.

2026-01-19 • via Nuitee
J
Jacqueline • family_with_children • au
8
Great location & comfortable
Pros:

Location and comfort

Cons:

Dated bathroom, stairs to room

2026-01-19 • via Nuitee
T
Tara • family_with_children • au
10
2026-01-19 • via Nuitee
J
Julie • couple • au
9
Great place to stay. We will definitely be back.
Pros:

Great location, very clean and comfortable
Extremely helpful staff, check in great and lovely to be offered a free drink to take to our room

2026-01-15 • via Nuitee
K
Kate • couple • au
9
2026-01-14 • via Nuitee
D
Demi • family_with_children • au
10
Great
Pros:

The staff were amazing. The room was very kid friendly

Cons:

Cleanliness

2026-01-14 • via Nuitee
V
Vanessa • couple • au
10
2026-01-14 • via Nuitee
K
Kate • couple • au
9
Well appointed apartment in a great location with very helpful staff.
Pros:

Location is exceptional and staff are super friendly and helpful.

Cons:

Room is a bit dark.

2026-01-14 • via Nuitee
P
Philip • family_with_children • gb
4
Average
Pros:

Location fine.

Cons:

complicated check-in resulting in blocked credit card

2026-01-12 • via Nuitee
M
Mohammad Mohsinul • family_with_children • au
8
2026-01-05 • via Nuitee
L
Louise • family_with_children • au
9
Great staff great location pet friendly
Pros:

Pets allowed

Cons:

The bath over shower

2026-01-01 • via Nuitee
M
Mara • couple • de
8
Excellent location for good price
Pros:

Quite a spacious apartment in a crowded location. We came from overseas for wedding and needed a lot of space and this is all we needed.

Cons:

Ventilation in the bathroom has to be replaced as it’s quite noisy

2025-12-30 • via Nuitee
J
Julie • couple • au
6
Great location, lack of natural night, but prob in an upper floor apartment this would be better
Pros:

The location and the property was clean

Cons:

The ground floor apartment was pretty dark, very little natural light

2025-12-29 • via Nuitee