Viva Deluxe Hotel

Hotels
•
Independent
7 (52 reviews)
HOCA PASA MAH.INBI KEMAL CAD.NO 20, Sirkeci, Istanbul, Istanbul, 34110 , Istanbul , TR
90-536-9120042

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Facilities

Express check-out
Newspapers in lobby (surcharge)
Area shuttle (surcharge)
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Great central location, close to main sights
Friendly and helpful staff (receptionist Amin praised)
Good and varied breakfast reported by many
Kettle/tea in rooms and convenient nearby laundry
Good value for some guests
Convenient for walking to shops/restaurants
Cons:
Small / narrow rooms and dated furniture
Inconsistent cleanliness; cigarette smell reported
No on-site parking / extra parking costs
Occasional poor organisation (e.g., missed cruise transfer)
Aging bathroom fixtures (shower head, door lock)
Noisy neighbours and limited breakfast variety for some

Categories

Cleanliness
5.5
Mixed reports: several guests praised cleanliness, but multiple mentions of average/not very clean rooms, cigarette smell in at least one room and one report of no water in toilet.
Service
8.5
Generally praised — warm reception (receptionist Amin called out), friendly and helpful staff and kitchen/cleaning teams; however there are notable complaints about indifferent staff and poor organisation (e.g., mishandled Bosphorus cruise).
Location
9
Consistently highlighted as a major positive: central, very close to main sights, shops and restaurants; many guests say everything was within walking distance.
Room Quality
5.5
Multiple complaints about small/narrow rooms, old furniture, difficult bathroom door lock and dated shower head; some guests received larger rooms but overall room quality is below expectations.
Amenities
6.5
Some useful amenities noted (kettle and tea in rooms, nearby laundry), but issues include lack of on-site parking, aging equipment and limited in-hotel facilities.
Value for Money
6
Mixed: some guests cite good value and competitive price, others felt the hotel was not worth the cost due to extra parking charges and service failures (no refunds/explanations).
Food and Beverage
7.5
Breakfast generally described as varied and good by several guests, though a few call it modest; overall F&B is a positive aspect.
Overall Experience
7.5
Overall impression is positive for many guests (excellent/very good/perfect), driven by location and friendly staff, tempered by room size, cleanliness inconsistencies and parking/organisation issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-28 11:59

Property Description

Experience the allure of Istanbul at the inviting Viva Deluxe Hotel, where modern comforts meet cultural touches.

Unmatched Amenities
Enjoy seamless connectivity with complimentary wireless internet and unwind in your air-conditioned room equipped with LCD televisions and minibars, ensuring a refined stay.

Delightful Dining Options
Savor culinary delights at our on-site restaurant or grab a quick snack at our charming café. For late-night cravings, our 24-hour room service and inviting bar/lounge cater to all your desires.

Convenient Services
Make the most of your trip with concierge services, business facilities, and a roundtrip airport shuttle. With express check-in and self-parking available, your journey through Istanbul is as smooth as it is enjoyable.

Book your unforgettable stay at Viva Deluxe Hotel today and immerse yourself in the vibrant heart of Istanbul!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: IST

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

7
Based on 52 reviews
Cleanliness: 5.5
Service: 8.5
Location: 9
Room Quality: 5.5
Amenities: 6.5
Value for Money: 6
Food and Beverage: 7.5
Overall Experience: 7.5
A
Anton • family_with_children • bg
10
Прекрасно място
Pros:

Прекрасна локация, Любезен персонал

2026-07-18 • via Nuitee
G
Goyceli • couple • az
1
4 gün rezervasyon yapmama ragmen sadece bir gece tahammül ettik. parasını ödesek de başka bir otel t
Pros:

Yemekhane berbat kokuyordu. Hijen sıfır.

Cons:

oda eskidi ve klima arızaliydi. duvar kağızı yırtık ve klozet bozuktu.

2026-07-18 • via Nuitee
C
Cristina • solo_traveller • es
10
Buen alojamiento
Pros:

Muy bien ubicado habitaciones amplis y buen desayuno

Cons:

Nada

2026-07-18 • via Nuitee
A
Anastasiia • solo_traveller • ru
2
Pros:

Комната совершенно не соответствовала описанию. Она была как минимум в 4 раза меньще чем на фото, постельное белье не свежее, кондиционер похоже старше моего папы, работал со страшным грохотом, а без него комната размером с кровать нагревалась через минуту. Первое желание было уйти сразу же как я это увидела, но было 10 вечера и искать что-то с учётом, что мне нужно было ехать в к 8 утра в аэропорт не имело смысла.

Не рекомендую это место категорически

2026-07-18 • via Nuitee
B
Balsam • extended_group • iq
10
2026-07-18 • via Nuitee
S
Salih • solo_traveller • no
6
2026-07-18 • via Nuitee
M
Miklós • couple • hu
8
2026-07-17 • via Nuitee
M
Mustafa • family_with_children • at
7
Es ist im Zentrum ideal für Ausflüge
Pros:

Es ist ok

Cons:

Kein Safe

2026-07-17 • via Nuitee
M
MOHAMMED • solo_traveller • sa
9
Pros:

موقع جميل الاستقبال متعاون

2026-07-16 • via Nuitee
D
Deniza Takoti • solo_traveller • ru
10
Pros:

Понравилось абсолютно все! Уже не первый раз останавливаемся в этом отеле.
Месторасположение отличное,самое лучшее. Рядом вся транспортная развязка, и трамвай,и паром и метро и автобус.
Завтраки разнообразные и сытные,вкусные.
Персонал вежливый и всегда готов помочь всем.
Рядом кофейня Laperia -очень вкусный чай,кофе и дружелюбный Умут.
Вернёмся к вам в следующем году обязательно.

2026-07-16 • via Nuitee
H
HARIZ • solo_traveller • in
4
2026-07-15 • via Nuitee
I
Ismail • family_with_children • dk
3
Pros:

Beliggenhed tæt på seværdigheder.

Cons:

Ingen opfyldning af vand, med mindre det blev sagt. Ingen kaffe kun the breve. Meget støj fra naboer og gangen trænger lige gennem.

2026-07-14 • via Nuitee
I
Ibrahim • solo_traveller • be
9
Pros:

Konumu gerçekten çok iyi ve ulaşımı oldukça kolay. Personelleri son derece güler yüzlü, ilgili ve her konuda yardımcı oluyorlar. Birkaç yıldır İstanbul'a her gelişimde bu otelde konaklıyorum ve her seferinde aynı memnuniyetle ayrılıyorum. Odalar her gün düzenli olarak temizleniyor ve hijyen konusunda da oldukça başarılılar. Gönül rahatlığıyla tavsiye edebileceğim bir otel.

Cons:

Tek olumsuz bulduğum nokta ise kahvaltı. Son birkaç yıldır eski kalitesini koruyamadığını düşünüyorum. Bu konuda bir iyileştirme yapılırsa otel çok daha başarılı olacaktır.

2026-07-14 • via Nuitee
L
lmghribi 33 • solo_traveller • ma
10
Pros:

Super 👌 👍

2026-07-14 • via Nuitee
S
Sergaliev • solo_traveller • kz
8
2026-07-13 • via Nuitee
J
Jose Miguel • solo_traveller • es
9
Pros:

La ubicación

2026-07-11 • via Nuitee
R
Robert • couple • ro
10
2026-07-11 • via Nuitee
L
Larysa • solo_traveller • ua
10
2026-07-11 • via Nuitee
T
Tarik • family_with_children • fr
8
Pros:

Bon emplacement à côté de tout commodités.
Hôtel propre, petit déjeuner copieux. Je le recommande. Rien à dire.

2026-07-10 • via Nuitee
O
OSAMA ALI B • couple • sa
1
Pros:

Nothing.

Cons:

They didn’t allow me to have breakfast on the first day, even though I was only 7 minutes late.

Second, some of my clothes those were from zara went missing from my room. When I returned, I couldn’t find any of them in the plastic bag.

لم يسمحوا لي بتناول الإفطار في اليوم الأول، على الرغم من أنني تأخرت 7 دقائق فقط.

ثانيا، اختفت بعض ملابسي من زارا من غرفتي. عندما عدت، لم أتمكن من العثور على أي منهم في الكيس البلاستيكي.

2026-07-10 • via Nuitee