KRS Pines Hotel

hard to parking... no towel...

The staff were pleasant and professional, but everything else about this hotel was depressing. The rooms were small, the corridors amplified every noise, the beds were simply terrible. It would not take much to provide better mattresses but instead they retain the thinnest and cheapest. Inside it is gloomy and dismal. The cistern in the toilet kept dispensing water into the bowl noisily so we had to turn it off at the tap. There was a lot of noise from adjacent land too - neighbours were mowing lawn and sawing branches all afternoon long.

overall ok

Very attentive and friendly staff. Towel and mugs provided upon request

Good staff only,,

So bad service and poor room.
No more anything. Not freindly

GOOD FOR SOLO TRIP BUT NOT FOR FAMILY TRIP.ROOM TOO SMALL AND BATHROOM HAS TO SHARED WITH OTHERS.THE PERSON WHO REGISTERED US IN NOT VERY FRIENDLY.HE SAID HOTEL RULE DOES NOT ALLOW US TO C/IN AFTER 12.00 AM.WE EXPERIENCE 6 HOURS TRAFFIC JAMMED GOING UP TO C.HIGHLAND FROM 6.00PM TO 12.00MN.THERE IS NO CONSIDERATION AT ALL.FROM THEM BUT WE MANAGED TO REACH DESTINATION AT 11.50PM.

For us, this place is ok if just for sleep and bath. Just remember bring your own iron.. There no glass and hot water for drink in room. But they provide towel. Overall.. Just nice for sleep and bath.

Good condition and near to interest places. I will recommend this to others.

Example is they have carrom board but no coins to play , have television equipped with no remote, piano with power supply off

Nice comfortable nice place worthy..stay one night

Crisp bed linens, mostly clean but some with small stains still visible, horrible old bobbly blanket. Good communal indoor space with sofas, TV and books, albeit out of the 00's.
Fairly clean throughout but a few areas that need improvement walls in rooms very dirty and could do with a paint refresh/scrub, shutter style glass windows very dusty and switches and sockets grubby. Lovely manicured garden with plenty of seating although needs some recliner chairs for better relaxation potential.
Very small rooms that feel like a prison cell. Old but basic furniture provided in rooms. Nice and cheap breakfast options. Helpful and easy owner.No a/c or fan but don't worry definitely not needed as much cool climate.

Conveniently located, easy walking distance to shops and restaurants. Furniture in room and common area is old, torn and dusty. Towel rack is rusty and tap leaks causing the floor to be constantly wet. General condition of this place is old. Time for revamp. Only upside is for those with walking difficulty, there's a small lift to help them instead of climbing stairs. Depending on person on duty, you can have a great or poor customer service experience. We will not be back.

The hotel located close to the restaurant and shops and also banks.

Stayed in a Cameron Highland a night at KRS Pines.I was disappointed with their services. I came late to check in and the receptionist does not entertains me well and no smiles present at all when checking in. Secondly, when I go to the room, my room does not publish "Kiblat". Thirdly, the bed in the room was bad and old.

The rooms are more like office cubicals than actual rooms, my window was actually an internal window which opened straight into another room which meant for any privacy I had to keep the curtains drawn. My sheets were not fresh, I found both long dark and blonde hairs in my bed (I’m a red head so they definitely were not mine). The staff were never around, didn’t see anyone again after I checked in. I backpack a lot and usually stay in hostels so I’m not afraid to rough it but this was more expensive than a hostel and yet the worst place I have stayed in Malaysia. Yes it was cheap and you get what you pay for but in this case you can defiantly get better value staying elsewhere. I would not recommend staying at KRS pines at al!

The room feels like a psychiatric facility and the walls are plastic so that you can here children shouting and other guests snoring all night. The mattresses are rock hard and thin and pillows were all very hard - however the pillows were changed upon request. The breakfast is ok if you can manage to find any member of staff to order from as they were often impossible to find. To be fair, the lady who works there is nice and helpful but never around, whilst the guy is lazy and unhelpful. We are budget travellers but this was far worse than any hostel we have stayed it. If you can afford anything else in Cameron Highlands then please do not stay here

Not suitable for vacation...

Me and my family feel comfortable staying in this hotel

Not so bad value for money. I didn't know that the bathroom is outside from the room. Ok for just a rest after spending time around cameron.