Hotel Presidente by NASS

Hotels
7.5 (485 reviews)
6 Calle Gran Colombia , Cuenca , ec

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Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
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Review Highlights

Pros:
Good location
Comfortable beds
Clean accommodations
Cons:
Rude service
Uncomfortable room conditions
Lack of cleanliness in bathrooms

Categories

Cleanliness
6.64
Multiple reviews mention cleanliness issues, including brown tap water and roaches.
Service
7.61
Service quality varies; some reviews complain about rude staff, but there are also mentions of good service.
Location
9.15
The hotel is praised for its excellent location near key sites and transport.
Room Quality
6.6
Reviews highlight uncomfortable beds and outdated bathrooms.
Amenities
7.13
Basic amenities are functional but could use updates based on guest feedback.
Value for Money
7.59
Guests find the hotel to be economical for its central location despite some quality issues.
Food and Beverage
7.14
Breakfast is decent but could be more varied with healthier options.
Overall Experience
8.11
Mixed reviews overall, with notable highlights but significant issues that affect the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:09

Property Description

City Views and Stellar Service
Hotel Presidente by NASS, nestled in Cuenca, offers stunning views of the city and boasts a 4-star experience. With a dedicated concierge service and tour desk, guests can explore effortlessly. The hotel provides round-the-clock front desk assistance, airport transfers, room service, and complimentary property-wide WiFi.

Delectable Dining Experience
Indulge in American cuisine at the hotel's restaurant, promising a culinary journey for your taste buds. Whether it's breakfast, lunch, or dinner, savor every bite in a cozy and inviting setting.

Prime Location and Nearby Attractions
Conveniently located near Tomebamba River and must-see attractions like the Museum of skeletons "Doctor Gabriel Moscoso" and Old Cathedral, Hotel Presidente by NASS is the perfect hub for exploring Cuenca's charm. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUE

Location

Guest Reviews

7.5
Based on 485 reviews
Cleanliness: 6.64
Service: 7.61
Location: 9.15
Room Quality: 6.6
Amenities: 7.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
M
Martina • couple • ec
10
2026-03-17 • via Nuitee
S
sonia • family_with_children • ec
7
FUE MUY BUENA LA ESTANCIA.
Pros:

ME GUSTO LA UBICACIÓN Y LA ATENCIÓN DE LA RECEPCIONISTA Y LA LIMPIEZA.

Cons:

LAS INSTALACIONES YA ESTAN BASTANTE DETERIORADAS HAY QUE MODERNIZAR Y QUE LOS DESAYUNOS SON LOS MISMOS TODOS LOS DIAS SOLO VARIA LA FRUTA Y NO HAY UN BUEN SERVICIO EN LA CAFETERIA NO HAY NADIE AFUERA CON LAS PERSONAS ATENDIENDO LOS REQUERIMIENTOS.

2026-03-16 • via Nuitee
M
Mariño • couple • ec
6
Pros:

Excelente vista y ubicación

Cons:

La calidad de la televisión mala señal de Internet

2026-03-15 • via Nuitee
D
Daniela • extended_group • ec
9
Pros:

Lo amplio de la habitación

Cons:

El Internet no funcionaba muy bien

2026-03-12 • via Nuitee
Z
Zhanet Patricia • extended_group • ec
7
2026-03-08 • via Nuitee
E
elaine • couple • ec
10
Pros:

Ubicación, puedes movilizarte a pie por todo el centro histórico y tienes también al pie del hotel una parada del tranvía

2026-03-04 • via Nuitee
G
Guachamin • extended_group • ec
8
2026-03-02 • via Nuitee
J
Joel • couple • ec
10
Excelente!
Pros:

Ubicación, limpieza

Cons:

Nada

2026-02-25 • via Nuitee
O
Orlando • family_with_children • it
10
Ottimo hotel ,,,consigliato ,,vicino a tutto
Pros:

Elegante

2026-02-10 • via Nuitee
L
Litardo Jara • couple • ec
5
2026-02-10 • via Nuitee
C
Cecilia • couple • ec
7
2026-02-09 • via Nuitee
B
bolivia natividad • extended_group • it
8
2026-01-31 • via Nuitee
V
Victor Gustavo • couple • ec
6
La ciudad muy trankila y segura
Pros:

El desayuno estuvo bien, la ubicación perfecta

Cons:

El Servicio de una chica de recepción fue mala, muy grosera y exigente al momento de la llegada.

2026-01-29 • via Nuitee
J
Juan • couple • ec
6
2026-01-29 • via Nuitee
J
Javier • couple • ec
10
2026-01-24 • via Nuitee
N
Noelia • couple • ec
9
2026-01-22 • via Nuitee
S
Salma • extended_group • ec
6
2026-01-22 • via Nuitee
T
Tasha • extended_group • ec
6
Cons:

La limpieza del baño, el cuarto tenía cabello

2026-01-22 • via Nuitee
N
Noelia • couple • ec
9
2026-01-22 • via Nuitee
S
Steffano • couple • ec
8
2026-01-22 • via Nuitee