Regency Grand Suites

Hotels
8 (506 reviews)
32 Birch Tower, 1622, J. Bocobo St. Malate , Manila , ph

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.64
Several reviews mention issues with cleanliness and maintenance, such as dirty towels and uncleaned rooms.
Service
8.61
Overall good service from staff, but there are complaints regarding responsiveness and staff behavior.
Location
9.15
Almost all reviews highlight the excellent location near malls and tourist attractions.
Room Quality
7.6
Mixed feedback about room size and maintenance; some rooms are small and have equipment issues.
Amenities
7.63
The amenities have been rated as dated with some needing replacement, such as gym equipment.
Value for Money
8.09
Given the location and general experience, most find the pricing fair, but some disagree based on specific experiences.
Food and Beverage
7.14
Limited food options and breakfast inconsistencies mentioned.
Overall Experience
8.11
A generally positive experience for many, though specific frustrations were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:32

Property Description

Luxurious Accommodations
Regency Grand Suites in Manila offers rooms with balconies, city views, and modern amenities like flat-screen TVs and laptop safes. Some suites even come with kitchenettes and dining areas, ensuring a comfortable stay for all guests.

Leisure and Wellness Facilities
Guests can unwind at the indoor swimming pool, sauna, and fitness centre with a billiards table. Whether you prefer a relaxing swim or an energizing workout, this hotel has something for everyone to enjoy during their stay.

Convenient Services
With a 24-hour front desk, concierge assistance, and shuttle service arrangements, Regency Grand Suites prioritizes guest satisfaction. Additionally, free WiFi, on-site dining, and nearby food options make your stay in Manila convenient and hassle-free.

Experience luxury and convenience at Regency Grand Suites - book your stay now for an unforgettable Manila getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 506 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
M
marcos solo_traveller es
8
2026-06-20 via Nuitee
G
guillermo solo_traveller es
6
2026-06-19 via Nuitee
J
Johnson solo_traveller us
3
Pros:

Location next to Mall

Cons:

Internet did not work on 49th floor. Couldn't get grab inside hotel. Didn't get breakfast I requested

2026-06-17 via Nuitee
E
Edsel couple kw
8
2026-06-15 via Nuitee
L
Luna Eulogio solo_traveller ph
10
Pros:

Nice staff

2026-06-14 via Nuitee
Y
yasunori solo_traveller us
4
Nice to stay 10days in room .
Pros:

I stayed at this hotel for 10 days. I had a slight issue with the payment, but the staff handled it well, which was great. The restaurant served delicious arroz (rice) caldo . The cleaning staff did a great job cleaning the room, and I appreciate that. I also asked for water several times a day, and they were very accommodating. However, the problem is that I heard a loud metallic noise every day, either from the stairs next to the elevator or inside the elevator itself. I'm very worried about this, as I'm on the 49th floor, so it was very loud. When I asked the staff what the cause was, they didn't seem to know, and the engineer said there was no problem, but I heard a metallic noise coming from the elevator area two or three times a day. It was very unpleasant.

Cons:

The access to the shopping center is very good. The staff are also very helpful. However, some of the security guards were acting very unfairly. Other people were allowed through without a card, but when it was my turn, I was told sarcastically that I couldn't enter without a white card.

2026-06-09 via Nuitee
D
Daniel solo_traveller nz
8
2026-06-06 via Nuitee
C
Christian solo_traveller fr
8
Pros:

Un grand studio, une belle piscine, un quartier animé, une belle vue, un rapport prix prestation très bon.

Cons:

La qualité de la literie, une remise à niveau après de nombreuses années de service.

2026-06-06 via Nuitee
E
Edelyn solo_traveller gb
10
2026-06-05 via Nuitee
M
Mary Ann solo_traveller jp
8
2026-05-31 via Nuitee
K
KaiFan couple tw
10
2026-05-29 via Nuitee
K
KaiFan solo_traveller tw
10
2026-05-27 via Nuitee
N
Navod Angelo solo_traveller fr
9
Pros:

Friendly reception and staff. Clean and spacious room. Clean bathroom even though it was a little small. Great location, next to a large mall and a few restaurants.

Cons:

The room had locked connecting door to the next room, so we could hear our neighbours and their TV. So depending on the neighbours it could be noisy.

2026-05-27 via Nuitee
鳳山 solo_traveller jp
4
2026-05-25 via Nuitee
J
Jeremy solo_traveller au
6
2026-05-23 via Nuitee
S
Sergey solo_traveller ru
7
2026-05-22 via Nuitee
E
Eder solo_traveller ph
10
2026-05-20 via Nuitee
M
Mariem solo_traveller fr
8
Pros:

Good location, walking distance to museums & there is a mall close by. AC is working, the bed is comfortable & the sheets are clean

2026-05-18 via Nuitee
D
Dionis solo_traveller ph
3
Pros:

The location which is very near to Robinson's Manila.

Cons:

Too many power interruptions forcing myself to used the emergency exit in order to buy some food due to unavailability of the elevator. Imagine from 34th floor going down to the ground floor a very bad experienced at all...

2026-05-16 via Nuitee
S
Santillan solo_traveller ph
7
2026-05-15 via Nuitee