Hotel Belmar

Hotels
7 (472 reviews)
Calle Hidalgo 110 110 , Isla Mujeres , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
Safety deposit box
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Old facilities

Categories

Cleanliness
5.89
Several reviews mentioned significant cleanliness issues, including dirtiness and mold.
Service
7.86
Staff was generally described as friendly, handling some issues well.
Location
8.4
Multiple reviews praised the location for its proximity to key sites.
Room Quality
6.35
Rooms were described as old and some facilities were not well-maintained.
Amenities
6.38
Basic amenities were lacking, as noted in several reviews.
Value for Money
6.84
Value perceived as fair for the price, considering the location.
Food and Beverage
7.39
Restaurant on-site received positive remarks for food quality.
Overall Experience
6.86
A mixed overall experience due to pros and cons but generally acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:59

Property Description

City Views and Terrace
Hotel Belmar offers stunning city views from its terrace, allowing guests to relax and unwind while enjoying the picturesque scenery.

Comfortable Rooms
Each air-conditioned room at the hotel is thoughtfully designed for comfort, featuring a TV, private bathroom, and some units even have a cozy seating area for relaxation.

Convenient Amenities
With a 24-hour front desk, tour desk, and an on-site restaurant, guests at Hotel Belmar can expect convenience and excellent service throughout their stay.

Experience the beauty of Isla Mujeres from Hotel Belmar's city-view terrace and enjoy a comfortable stay with convenient amenities. Book now for a memorable experience!

Important information:

This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 472 reviews
Cleanliness: 5.89
Service: 7.86
Location: 8.4
Room Quality: 6.35
Amenities: 6.38
Value for Money: 6.84
Food and Beverage: 7.39
Overall Experience: 6.86
D
Dawn
8
Downtown stay
Pros:

Hotel us smack downtown, tiny stairs to get to your room. Clean room, bathroom was a bit ran down but clean and comfortable room. The stairs to get up to your room is very narrow and hard to get luggage up. But location was great, walking distance to the beautiful north beach.

2025-09-18 • via Nuitee
H
Heleno • family_with_children • br
8
Pros:

Localização

Cons:

Chuveiro, horrível, péssimo

2025-09-13 • via Nuitee
L
Luke • couple • au
8
2025-09-12 • via Nuitee
A
Alicia • solo_traveller • ca
8
2025-09-11 • via Nuitee
C
CATALINA • extended_group • es
4
No vale la pena
Pros:

La ubicación

Cons:

Estaba muy, muy sucio y descuidado. Tenía moho por todas partes en el baño

2025-09-10 • via Nuitee
R
Rlite • couple • il
10
Pros:

It was in the best loction in isla
Very affordable, i recommend and ill return

Cons:

Didnt had breakfast

2025-08-26 • via Nuitee
L
Lyra • couple • ca
5
Cons:

no hair dryer

2025-08-24 • via Nuitee
M
Marika • extended_group • it
8
Buona posizione, stanza grande ma bagno datato
Pros:

La struttura ha una posizione ottima, 5 minuti dal porto e 10 dalla spiaggia. Il letto è molto grande e comodo.

Cons:

Rivedrei la doccia e il bagno in generale, sono abbastanza datati.

2025-08-24 • via Nuitee
M
ma adriana Morales • couple • mx
10
Pros:

Excelente buena ubicación

Cons:

Cambiar el colchon

2025-08-24 • via Nuitee
F
Fiorella • couple • it
7
2025-08-22 • via Nuitee
D
Daniel • couple • il
10
2025-08-21 • via Nuitee
F
František • couple • cz
7
For the price it’s ok
Pros:

They let us check-in 1,5 hours before time without blink of eye.
Amazing location.
The room is old and used, but it serves the purpose quite well. You get a room with a private bathroom for a price of shared beds in hostel..
Smart tv, good WiFi connection.
Everyday cleaning- very low quality, but free water was nice.
Actually quite comfortable bed.
Good and quiet air conditioning.

Cons:

It’s very loud during the day, but the restaurant you basically have your room in closes at 11pm and then it’s very quiet. But what bothered us more than noise from the restaurant, was the loud music that cleaning ladies listened to! - why can’t they simply use earphones?
There’s no fridge in the room and no equipment like even glasses. The safe is not working.
Very poor water pressure and no hot water- until you you use a lifehack and turn on hot water in the sink- sounds silly but it’s what the staff officially advised us after we complained :) I hate wasting water and especially on an island it feels strange.
Changing bed sheets and towels every day isn’t eco friendly, but if the owner doesn’t buy new towels on regular basis, it becomes counterproductive, because they feel very old and used.

2025-08-19 • via Nuitee
L
Lola • solo_traveller • mx
9
Pros:

la cama

Cons:

la ventana sin ventilacion

2025-08-19 • via Nuitee
J
JULIO ADRIAN • solo_traveller • ar
8
Confortable, buena relación precio servicio, bien ubicado
Pros:

Bien ubicado, fui en temporada baja, no había tanto movimiento, pero en plena temporada debe de ser muy ruidoso. Estuvo bien, y el personal ( poca interacción) fue siempre amable. No parece un lugar muy seguro, ya que según me dijo un trabajador, a veces se cuela gente a las habitaciones ( la noche anterior habían sacado a 10 Sirios de una pieza ( habían pagado por 2)

Cons:

Que no incluya un desayuno liviano

2025-08-19 • via Nuitee
R
Romi • couple • il
10
2025-08-17 • via Nuitee
G
Gilad • solo_traveller • il
8
Pros:

Location was good , room was clean , restaurant is just downstairs in a street full of other options to eat , a few blocks away from the beach , about 5 min walk, not the most fancy place but cost -value worth it for a night in the island

Cons:

They can do better with the hot water in the shower and better mattress, but again you get what you pay for and in general it's a fair deal

2025-08-17 • via Nuitee
J
James • couple • us
10
What a great place great food right down stairs
Pros:

Great place right in the middle of fun
First room a/c didn’t work gave us room 20 3 times better and bigger great staff great food

Cons:

Nothing

2025-08-15 • via Nuitee
J
Javier • couple • es
3
Publicidad engañosa.
Pros:

El alojamiento estaba céntrico, cerca de la playa y la cama era grande y cómoda. El personal fue amable.

Cons:

Se ofertaba con una posibilidad de hacer el check out a las 23:00, cosa que luego nos dijeron que no aparecía en booking y que tampoco era posible. Tampoco nos dejaban ni siquiera darnos una ducha.

Las habitaciones dan al salón de comidas del restaurante que tienen debajo, por lo que suele haber bastante ruido.
A pesar de estar limpio, está muy deteriorado y parece más sucio.

2025-08-15 • via Nuitee
A
Alicia • couple • mx
10
Pros:

Me encantó en todos los sentidos

2025-08-13 • via Nuitee
E
Edgar O Morales • family_with_children • us
7
2025-08-13 • via Nuitee