Venizia Sarovar Portico Delhi

The staff were slow in response to a request. Washroom leaked and had to ask repeatedly for shower gel etc.
My elderly guest was not allowed in the room. He had travelled a long distance to see us.
The reception staff did not communicate properly.

Ok

I had terrible experience because when i reached there and asked them for checkin, they said they dont have any reservation under my name. I did it through expedia they denied it. Then after half an hour they gave us two rooms which were stinky and filthy. Even i paid full amount they created scene next morning during breakfast asking us to pay more for breakfast when i have already paid it for it. Highly dissapointing.

It was a good property.

Descuidado y sucias habitaciones

The only Room services and meals offered were noodles or rice, hardly the quality suggested by the hotel website. As there was no way to open the window the room stayed humid with water covering the windows every morning soaking the floor. Amit, the valet/security guy was fantastic and was the only staff member who made us feel welcome.

It was a good enough stay, however, not that great. I would say it was a little expensive based on the hotel overall. The staff was really great and friendly.
Their key system had some trouble, so every time you wanna go to your room, you have to ask the staff to unlock it for you. There was also some work such as painting going on during our stay.

Everything was wonderful. Except it was quite noisy until late due to a party at the facility, right outside my door

This hotel is not in the location Hotels.com states it is. It is 45 mins further towards the north from the address hotels.com states. Good luck in getting there.... directions are impossible in India and since this is completely mistepresented it is even harder getting there. The staff are inconsiderate and overall so-so experience. The bed is rock hard and it is not clean at all. The star rating should be downgraded to be more accurate.

Booked 2 rooms both rooms very cold with heating not working waited 4 hrs for electric blow heaters. Hotel has lots of potential however needs a bit of a make over.

Pathetic hotel, there was leakage in bathroom . Nothing was done inspite repeated requests. Entire night we couldnt sleep beacise of water leakage noice. There was party in hotel and while check inner were told rooms are noise proof but it wasn't the case. It was too loud till late night. We had to request multiple times for small thing like tooth brush / paste. There was lot of confusion around booking amount, Expedia staff tried helping but hotel manager was rigid and didn't help. Breakfast was over prized and below average.

Overall it was worst experience and waste of money.

I travelled from UK and stayed in this hotel for 2 nights. This hotel is about 15km away from Delhi city Center so be careful when you read the reviews that say it’s close to the city as those reviews might not be genuine. The room I was given wasn’t not cleaned properly as it was full of debris falling off the walls and I asked if they could change the room and was told there wasn’t any room available although during the check-in they asked if I wanted a double or twin room. The toilet wasn’t that clean and the breakfast was okay with limited choices. I was there in December which was the winter there and the temperature in the room was around 15 degrees c which could be chilly and the receptionist told me there was no heating in the room and didn’t offer any portable heating device given the room was almost freezing. I wouldn’t recommend this hotel.

What a gem of place. Great overall experience. All staff were very professional and went out of their way to accommodate our needs. Thanks for the heater! We were made to feel very welcome. Food was excellent and they had a really good variety of dishes. Room was really nice and the bed was very comfortable.
We would definitely come back.

Should have a better breakfast options. Stayed only one night.

手紙の郵送が必要であったため、宅配業者に連絡しました。
最初は、ホテルスタッフのかたに尋ねても、「わからない」とのことでしたが、宅配業者との電話でヘルプが必要な際には、手助けくださいました。
また、封筒の購入もお手伝いくださいました。

依頼したものが来なかったりと、スタッフの対応は何かとゆっくりしていますが、本当に必要な時に手助け頂いたので、助かりました。

Not clean at all. Bed sheets and towels have stains on them (almost every single one). Washroom is super grimy, worse than a public washroom. Very minimal breakfast. Staff has to be reminded several times to bring us things like towels and soap. Location is mediocre too, about half hour away from central Delhi.

Excellent services with great staff.

L’hôtel est loin de tout.
Le personnel est très désagréable.
La literie est tout simplement nulle : si vous voulez repartir avec un mal de dos allez y !!

One of the Horrible Property on the earth. Would never ever recommend this property to anyone. Everything is Degrade. Expedia seems not to have checked up this property before adding them on their portal.

The property is not where it says it is! The description and location are incorrect! Staff is very friendly and breakfast is nice, but the beds are very hard and the neighborhood is tough.