Residence Inn by Marriott Pullman

Hotels
Residence Inn
9 (262 reviews)
1255 Northeast North Fairway Road , Pullman , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Clean and comfortable rooms
Good value for money and location
Cons:
Issues with cleanliness in some areas
Breakfast not meeting expectations

Categories

Cleanliness
8.21
Several mentions of cleanliness were positive, but some reviews noted issues like stains in the shower.
Service
9.68
Numerous reviews praised the excellent and accommodating service from staff, especially mentioning individuals by name.
Location
9.22
Location is acknowledged as quiet and safe, with good access to local attractions.
Room Quality
9.17
Rooms received positive feedback for being clean, spacious, and comfortable.
Amenities
9.2
Amenities like the indoor pool and breakfast were well-received.
Value for Money
9.16
Overall, guests felt that the experience provided good value for money.
Food and Beverage
8.21
Breakfast was noted as not very good by some guests.
Overall Experience
9.18
Guests reported high satisfaction with their stay and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:39

Property Description

Modern Studios with Fully Equipped Kitchen
Experience comfort and convenience in our modern studios equipped with a fully equipped kitchen, dining and seating areas, and a flat-screen TV.

On-Site Amenities for Relaxation and Convenience
Enjoy our indoor pool, hot tub, fitness centre, and on-site restaurant. Need to host a meeting? We have meeting facilities available.

Convenient Location near Major Attractions
Located just a short walk from Washington State University and close to Palouse Ridge Golf Club and Pullman city centre. Book your stay at Residence Inn Pullman for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PUW

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 8 per day.

Location

Guest Reviews

9
Based on 262 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 8.21
Overall Experience: 9.18
couple us
5
2026-04-19 via Nuitee
T
truffles808 Family Honolulu, Oahu, Hawaii
10
Clean and Comfortable Stay
Pros:

Clean hotel that was fairly new with free breakfast. The room was spacious with a kitchen and area for computer work with a couch. This hotel is convenient for those visiting Washington State University.

2026-04-05 via Tripadvisor
3
39dawni Solo travel
6
Do Better Marriott. Downhill fast.
Pros:

So disappointed and I’ve stayed here many times. Filthy van pickup from the airport with a driver visibly sick. Front desk was unengaged and borderline rude. Room was dirty! Floors were gross especially the bathroom with hair all over. The shower had pink mold and the shower walls were dirty. The stove top was not cleaned. Not to mention just general maintenance items like vacuum the hall way and clean by the door. Even at checkout the receptionist was more engaged joking and talking with other staff. Barely said a word to me. No thank you. No how was your stay. This property has decreased greatly in its service and cleanliness over the past 4 years. Big money for barely 3 star accommodations.

2026-04-02 via Tripadvisor
L
Lei family_with_children us
10
2026-03-02 via Nuitee
B
B138877 Business Queensland
10
Right by campus
Pros:

Great stay. Good breakfast included. Clean comfortable, professional. Right next to campus. All the things you want.

2026-02-06 via Tripadvisor
J
Jaime family_with_children us
9
2026-01-26 via Nuitee
S
suzanne family_with_children us
10
Pros:

Really large, great kitchen, comfy beds

2026-01-22 via Nuitee
M
M7284VYshannonn Family
10
Came for a weekend staycation and have had the pleasure of meeting the most wonderful staff of people
Pros:

I absolutely love coming to this hotel for a little vacation away from home. Arianna has been the absolute most friendly face I love seeing when I walk in to check in. She is so polite, always engaging in conversations as well as greets you with a big smile everytime you enter the building. Christina, the GM has also been more than accommodating when it comes to meeting us with our needs during our stay. She is the best at answering any and all concerns or questions that may arise during our visit. She as well is always greeting you with the most gracious attitude and friendly smile everytime you enter the building. Both the girls make it a very inviting place to come and enjoy a getaway when needed. I highly 10/10 recommend staying in this hotel for all your travel needs if in the pullman area and hopefully you will get greeted with the two beautiful ladies I've had the pleasure of communicating with during my stays here. Rooms are very very clean and the beds are so comfortable you don't want to leave your room!!! I will be staying here anytime I visit the pullman area for a weekend adventure

2026-01-20 via Tripadvisor
J
Julia family_with_children us
8
2026-01-20 via Nuitee
B
Bob extended_group us
8
Makes travel nicer than most places.
Pros:

Rooms are great. Very nice layout. Good kitchen space, great seperate work area if having to conduct some business. Badroom and pathroom clean and spacious.

Cons:

Couldn't connect to Wi-Fi. Breakfast was ok not great. They could do better in that area compared to other hotels

2026-01-19 via Nuitee
B
Bob extended_group us
8
Nice place to stay
Pros:

Room layout is very nice for relaxing as well as doing business related work with large counterspace for laptop and laying down documents. Very few places have room for both. kitchens are large compared to most hotels.

Cons:

Breakfast was just OK. Nothing special.

2026-01-19 via Nuitee
B
Bob extended_group us
8
2026-01-19 via Nuitee
A
Allen couple us
9
Excellent facility with amenities of a 5 star hotel. The staff was friendly and helpful.
Pros:

The hotel is close to my kids residence and activities in Pullman. They pay great attention to detail and are our new favorite say over in Pullman. There is good sound proofing and all the amenities of a nice apartment.

Cons:

The upgrades needed in room 325 include a clicker for the TV that responds more effectively (we did not report this), better traction material on the shower floor, a more powerful shower head, a sliding shower door to trap in heat.

2026-01-19 via Nuitee
B
Bradley solo_traveller ca
10
2026-01-19 via Nuitee
I
Isaac family_with_children us
9
Very pleasant, would definitely stay here again
Pros:

Very nice modern building and room. A quiet, safe location .

Cons:

Hallways needed vacuumed. The crib we requested ahead of time took 45 minutes and two more requests to arrive.

2026-01-05 via Nuitee
S
Sherpa16256538365 Family
10
Love this place!
Pros:

I love this place! I have stayed here several times and the rooms are always spacious and clean. The breakfast is amazing with so many food combinations to choose from. To top it off, the gym and pool are more equipped than you will find at other hotels. Like I said, I love this place!

2025-12-27 via Tripadvisor
R
robbm384 Family
10
Couldn’t ask for more.
Pros:

Great time had by all! Banquet room was incredible and handled great. Swimming pool was refreshing. I highly recommend a stay if your in the area!

2025-12-20 via Tripadvisor
L
L2164UBheatherd Family
10
Amazing location, walk to WSU
Pros:

The staff was amazing. Our room was great for our family of 5. The views are beautiful with the rolling hills in the distance and you can't beat how walkable it is to WSU. I would highly recommend.

2025-12-20 via Tripadvisor
8
860lonniec Family
10
Great Pet friendly place
Pros:

We were going to arrive late (around midnight), so I called to let them know. They checked me in early, and when we arrived, the room lights were on, and the room temperature was set, so the room was comfortable. They had a doggy bag for my dog that contained a toy and treats. (I'm not sure if that was just because of the holiday.)
Our room was a one-bedroom suite at the front of the hotel. The room was nice and quiet, clean, and cozy. the indoor swimming pool and hot tub were perfect, clean, and heated.

The breakfast was very nice, they had everything from scrambled eggs, potatoes, bacon, fresh fruit, cereal, and waffles. Something for everyone. The staff was very friendly even met the manager, Christina. She is awesome, she was friendly and joked around with us. We'll be back again for sure!

2025-12-09 via Tripadvisor
M
Michael couple us
5
Stay was great except there was no hot water.cold showers two mornings in a row
Pros:

Located next to the stadium

Cons:

No hat water

2025-12-03 via Nuitee