Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful scenery
Friendly staff
Cons:
Poor maintenance
Old and outdated accommodations

Categories

Cleanliness
4.75
Numerous reviews indicated old and dirty conditions, with complaints about pests and dated furniture.
Service
7.75
Some guests highlighted friendly and welcoming staff, contributing positively to their experience.
Location
8.75
The scenic beauty and location received frequent praise from guests, enhancing their overall enjoyment.
Room Quality
5.25
Concerns were raised about outdated and poorly maintained rooms.
Amenities
6.25
Amenities were described as needing improvement, with some facilities out of service.
Value for Money
5.75
Mixed feedback on the value due to poor maintenance, impacting guests' perceived worth.
Food and Beverage
7.25
Many guests enjoyed the restaurant offerings, though service was occasionally noted as slow.
Overall Experience
6.25
Despite the beautiful location, many limitations were mentioned, leading to a mixed experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:43

Property Description

Breathtaking Coastal Resort Overlooking Iconic Landmark

Luxurious Thatched Roof Apartments
Experience comfort in our self-catering apartments with open plan kitchens, lounge areas, and thoughtful amenities like a double sofa sleeper couch, fan, and free toiletries.

Dining, Leisure, and Relaxation
Indulge in delicious à la carte meals at our restaurant, unwind with a variety of drinks at the bar, take a dip in the outdoor pool, or explore activities like fishing and hiking. The children’s playground and BBQ facilities add to the fun.

Pampering Spa and Activities
Relax and rejuvenate at our spa with a range of treatments. With the scenic coastline as your backdrop, make unforgettable memories at Hole in the Wall.

Book now for an unforgettable coastal getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: UTT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.5
Based on 488 reviews
Cleanliness: 4.75
Service: 7.75
Location: 8.75
Room Quality: 5.25
Amenities: 6.25
Value for Money: 5.75
Food and Beverage: 7.25
Overall Experience: 6.25
W
Wandile • family_with_children • za
8
2026-03-20 • via Nuitee
N
Ngwekaxhosa • solo_traveller • za
2
Pros:

Location

Cons:

No TV on the room 😕, furniture is old

2026-03-17 • via Nuitee
B
Bill • family_with_children • za
8
Good value for money and will certainly be back at some stage
Pros:

All staff were friendly and helpful. The accommodation was good for the money spent. Towels were a bit tatty but all in all we had a really good time.

Cons:

You get for what you paid for so no bad comments here.
The guides outside the fence can be a little irritating.

2026-03-13 • via Nuitee
T
tulani • couple • za
9
2026-03-11 • via Nuitee
T
tulani • couple • za
9
2026-03-11 • via Nuitee
M
Mali • extended_group • za
9
2026-03-09 • via Nuitee
T
Tankiso • family_with_children • za
4
Pros:

Kids play areaa and easy access to the beach

Cons:

Room was dirty, toilet dirty, fan rusty, bottom door of the fridge does not completely close, room looked completely different from the pictures on booking.com. locals coming to knock on our door selling wood and grayfish. Beds are uncomfortable and very old

2026-03-08 • via Nuitee
R
rajasekar • solo_traveller • in
6
Don’t stay in the backpackers room
Pros:

The location of the property is beautiful backpackers rooms are outdated

Cons:

Don’t stay in the backpackers room

2026-03-05 • via Nuitee
B
Bridget • family_with_children • za
9
2026-02-26 • via Nuitee
L
Liezel • couple • za
1
Horrific to say the least
Pros:

Nothing

Cons:

The property is in absolute decay. Was a terrible experience. If weren’t so tired from our trip we would have left immediately. The staff are rude and the whole area is a disgrace. The cupboards are falling off in the kitchen and bedroom. They moved us to a ‘better ‘ unit which was just as bad. The curtains had huge holes. Very disappointed. We stayed here 5 years ago and it was nothing like this.

2026-02-26 • via Nuitee
C
Chris • extended_group • za
5
We wont go back.
Pros:

Sea is clean and beautiful.
Staff were friendly and helpful.
ground staff were great, Played with our kids and helped with bags.

Cons:

Didnt feel safe.
Fence was broken in numerous places.
lots of locals harass you to buy sea food.
very small fridge.
Outside area covered in big seeds from the tree which was a chocking hazard for our baby. no idea if it was poisonous.
Felt unsafe letting our small kids go outside alone because of all the locals standing close to the broken fence.

2026-02-09 • via Nuitee
S
Sherannne • family_with_children • za
4
Cons:

I hated the fact that the locals harass you at all the gate entrances from as early as 5am. Also hated the fact you are forced to pay them to guide you, you literally have no option but to pay or not go to the hole in the wall. Having a meal at the restaurant was terrible as we wanted to sit outside and enjoy the view but we had locals begging and borderline harassing while we ate.

2026-01-27 • via Nuitee
L
Lerato • family_with_children • za
6
2026-01-26 • via Nuitee
Y
Yonela • couple • za
8
Good
2026-01-19 • via Nuitee
Y
Yolanda • couple • za
8
It was nice
Pros:

The food was good, our waitress Selina was so nice and welcoming. 10/10

Cons:

I have no complaints

2026-01-19 • via Nuitee
A
Armin Andreas • couple • za
9
A estadia foi boa e tranquila
Pros:

A localizacao eh excelente, perto do Hole in the Wall, que permite um acesso facil ao ponto e ao Boiling, a praia eh boa com aguas limpidas. Um bom guia que acompanhou aos pontos, como o Hole in the Wall e Mandelas' Cave (este ultimo nao se consegue acessar sem um bom guia)

Cons:

O quarto podia ter uma tv e acesso a internet nos quartos, o acesso a internet na recepcao eh lento e sem acesso a tomadas para quem precisa trabalhar online.

2026-01-18 • via Nuitee
E
edgar • couple • za
1
Pros:

Super dirty

Cons:

Super dirty

2026-01-13 • via Nuitee
C
Chris • extended_group • za
5
Pros:

Beautiful views and fantastic coastline.

Cons:

Area is dirty. Locals continuously rash you for money.
Accommodation is a little run down.

Wouldn't recommend it with small children.

2026-01-12 • via Nuitee
P
Pamela78 • family_with_children • za
10
2026-01-12 • via Nuitee
J
Jackie • family_with_children • za
5
Pros:

Its super close to the hole in the wall. Beach was great for swimming.

Cons:

Our chalet needed lots of TLC. There was a musky damp smell in the lounge and kitchen area. Towels were quite old and there was no mattress protector.

2026-01-10 • via Nuitee