Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful scenery
Friendly staff
Cons:
Poor maintenance
Old and outdated accommodations

Categories

Cleanliness
4.75
Numerous reviews indicated old and dirty conditions, with complaints about pests and dated furniture.
Service
7.75
Some guests highlighted friendly and welcoming staff, contributing positively to their experience.
Location
8.75
The scenic beauty and location received frequent praise from guests, enhancing their overall enjoyment.
Room Quality
5.25
Concerns were raised about outdated and poorly maintained rooms.
Amenities
6.25
Amenities were described as needing improvement, with some facilities out of service.
Value for Money
5.75
Mixed feedback on the value due to poor maintenance, impacting guests' perceived worth.
Food and Beverage
7.25
Many guests enjoyed the restaurant offerings, though service was occasionally noted as slow.
Overall Experience
6.25
Despite the beautiful location, many limitations were mentioned, leading to a mixed experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:43

Property Description

Breathtaking Coastal Resort Overlooking Iconic Landmark

Luxurious Thatched Roof Apartments
Experience comfort in our self-catering apartments with open plan kitchens, lounge areas, and thoughtful amenities like a double sofa sleeper couch, fan, and free toiletries.

Dining, Leisure, and Relaxation
Indulge in delicious à la carte meals at our restaurant, unwind with a variety of drinks at the bar, take a dip in the outdoor pool, or explore activities like fishing and hiking. The children’s playground and BBQ facilities add to the fun.

Pampering Spa and Activities
Relax and rejuvenate at our spa with a range of treatments. With the scenic coastline as your backdrop, make unforgettable memories at Hole in the Wall.

Book now for an unforgettable coastal getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: UTT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.5
Based on 523 reviews
Cleanliness: 4.75
Service: 7.75
Location: 8.75
Room Quality: 5.25
Amenities: 6.25
Value for Money: 5.75
Food and Beverage: 7.25
Overall Experience: 6.25
B
Bedrik • solo_traveller • re
6
Pros:

Personnel très gentil et pragmatique...n hésitez pas à préférer les appartements tel le n 1 avec vue directe et le plus proche de la plage, plutôt que les petites chambres de backpackers..j ai payé 20e de plus en changeant et c était beaucoup plus spacieux..à 15mn du Hole of the wall avec ses superbes paysages

Cons:

Logement vieillot, on sent que l ensemble a été durement impacté economiquement par la crise covid

2026-05-11 • via Nuitee
T
Thandeka • solo_traveller • za
10
2026-05-07 • via Nuitee
Q
QueenB • family_with_children • za
9
2026-05-06 • via Nuitee
M
Molosi • family_with_children • za
10
Very good
Pros:

I would love to go there again

Cons:

Nothing

2026-05-06 • via Nuitee
G
Gregory • solo_traveller • za
8
2026-05-05 • via Nuitee
V
Voyi • family_with_children • za
5
Voyi family
Pros:

The beach is very close, very exciting and that would make me come again and again.

Cons:

The time cleaners came and they only came once

2026-05-05 • via Nuitee
S
Snenhlanhla • family_with_children • za
9
Pros:

The views were exceptional

2026-05-04 • via Nuitee
N
Nondwe • family_with_children • za
6
Great location and staff, rooms need care
Pros:

Amazing location and friendly staff.

Cons:

The room is in desperate need of some TLC

2026-05-03 • via Nuitee
N
Naeem • solo_traveller • za
1
Bad
Pros:

The view and proximity to the hole in the wall

Cons:

Everything. The unit is not rustic, it's just old and of a very very poor standard for a First Group Resort. Lights were not working, the microwave caught on fire and the place just doesn't have a nice feeling. I would never stay there again and rather drive in for the day or stay in Coffee Bay and go and see the Hole in the Wall.

2026-05-03 • via Nuitee
Y
yanga • extended_group • za
3
Pros:

It’s a stone throw away from the beach.

Cons:

Everything, beds are not comfortable, linen not clean they are dusty. No towels provided, shower curtain very dirty the whole floor gets wet when you are showering.

2026-05-02 • via Nuitee
D
Danny • solo_traveller • za
9
Pros:

The location and the staff

2026-05-02 • via Nuitee
A
Anesh • solo_traveller • za
3
Pros:

Nothing

Cons:

Its sad how the resort has collapsed.
Security is a serious issue

2026-05-01 • via Nuitee
R
Renier • couple • za
1
We did not feel safe when we arrived. There was scattered rubbish on the floor, and the gate was wide open, allowing any
2026-04-30 • via Nuitee
P
Phopha • family_with_children • za
6
Nice experience.
Pros:

provide sea food.

Cons:

Walk ways and roads around the property.

2026-04-28 • via Nuitee
S
Sikelelwa • solo_traveller • za
8
2026-04-20 • via Nuitee
• couple • za
9
2026-04-16 • via Nuitee
A
Alessia • couple • ch
6
2026-04-15 • via Nuitee
K
Kgaogelo • couple • za
7
We made our stay amazing and the staff tried their best. We would surely come back again.
Pros:

It’s in an amazing location but it does deserve some renovations.

Cons:

It’s not well maintained.

2026-04-15 • via Nuitee
N
Nqetho • extended_group • za
8
Pros:

They must have television and wifi in the premises

2026-04-14 • via Nuitee
A
Akhona • family_with_children • za
1
Pros:

What a disgusting place in terms of cleanliness.
We came in late I had left a note around cleanliness when booking we arrived in a filthy place with spider webs, ant sand and dust. We left with allergy reactions that lasted us a week to settle.

Very pathetic that first group ignore the cleanliness reports cause we asked around and NO ONE was satisfied with the cleanliness and apparently they don’t care to improve

The bedding used is pathetically poor condition- has dirt marks from years ago .
Bedding has mold stains - it’s just dirty and no normal person would use that for paid guests or let alone even an orphanage would reject that bedding as a donation- that’s how terrible it is

Cons:

We had to get there with our kids tired as hell after the drive and first clean the rooms, sweeping floors at 8pm before we slept and the amount of dirt and dust that was collected from that was droid that the rooms had not been cleaned in ages. Amongs the dirt we swept out from under our beds we found tampon plastics, ear buds, alcohol bottle tops (from under the couches)

Each corner had spider webs and its catch - which proves that the spider me had been there for a while.
In all I really thing it’s highly disheartening , disgusting and disappointing and disrespectful that you expect guests to sleep in such conditions . First group needs to take these reviews seriously

2026-04-12 • via Nuitee