Mercure Pattaya Ocean Resort

Hotels
•
Mercure
7.8 (1743 reviews)
463/100 Moo 9, Pattaya Second Road, Nongprue Banglamung , Pattaya Central , th

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities for kids
Cons:
Poor cleanliness
High price for value
Issues with room size

Categories

Cleanliness
6.8
Several reviews mentioned poor cleanliness, with specific issues noted.
Service
9.3
Staff are frequently described as friendly and helpful.
Location
8.8
Many reviews praised the hotel's convenient and quiet location.
Room Quality
7.3
Mixed sentiments noted about room size and amenities.
Amenities
7.8
Amenities like the pool were praised, but some aspects were lacking.
Value for Money
6.8
Concerns were raised regarding the price relative to the quality of services.
Food and Beverage
7.3
Breakfast received positive comments, but other meal aspects were questioned.
Overall Experience
8.3
Overall, guests enjoyed their stay despite certain drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:52

Property Description

Luxurious Accommodations
Experience comfort and style in our air-conditioned rooms and suites, equipped with modern amenities like flat-screen TVs and minibars. Some units even offer stunning ocean views for a truly memorable stay.

Exciting Facilities
Indulge in our outdoor pool, fitness centre, and kids' club. For relaxation, head to our on-site restaurant and savor a range of delicious local and international dishes. Stay connected with free WiFi throughout the property.

Convenient Location
Located near top attractions like Alcazar Cabaret and Art In Paradise, our hotel offers easy access to the best of Pattaya. With chargeable airport transfer services and on-site parking, your travel convenience is our priority.

Book now and make Mercure Pattaya Ocean Resort your home away from home!

Important information:

Please present the same credit card used to guarantee your booking when checking-in at the property.

Pets allowed at an additional fee of THB 500 per pet

Maximum 2 pets per room

Maximum 10 kg per pet

Pets not allowed in restaurants, pools, water park and children’s clubGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 11 years old and over stay for THB 1,200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1743 reviews
Cleanliness: 6.8
Service: 9.3
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 7.3
Overall Experience: 8.3
P
Peter • family_with_children • au
7
2026-07-18 • via Nuitee
A
Alaa • couple • kw
10
2026-07-17 • via Nuitee
T
TI CONG • solo_traveller • my
8
Pros:

Staff and location

Cons:

Dont have

2026-07-15 • via Nuitee
R
Rastislav • family_with_children • sk
10
Pros:

Super⭐️⭐️⭐️⭐️⭐️

2026-07-14 • via Nuitee
S
stephen • solo_traveller • gi
8
2026-07-09 • via Nuitee
E
Elham • couple • bh
7
The location is nice and the hotel price is so good
Pros:

The swimming pool, water slide and the jumping

Cons:

It was under renovation which wasn’t mentioned while booking, the hotel policy doesn’t allow you to take your personal drinks and food over the pool although the restaurants were closed so we didn’t have any option to order food. I stayed last year and it was allowed but this year it’s strictly prohibited to take your snacks with you.

2026-07-08 • via Nuitee
A
Almutairi • family_with_children • sa
1
They have construction and they refuse to stop it كان عندهم صيانه و اصوات مزعجه و رفظوا يوقفون و التعاون عندهم صفر من ال
Pros:

Nothing

Cons:

Staff

They have construction and they refuse to stop it كان عندهم صيانه و اصوات مزعجه و رفظوا يوقفون وبلهجه تحدي بعد 😳و التعاون عندهم صفر من المدير المناوب الى موظفي الاستقبال مع الاسف لا انصح بالسكن فيه حتى سعره اعلى من قيمته الحقيقية لا يستحق كل بات اندفع فيه

2026-07-08 • via Nuitee
B
Bader • extended_group • kw
3
2026-07-08 • via Nuitee
A
Ambreen • solo_traveller • pk
9
2026-07-08 • via Nuitee
C
Chanokphon • family_with_children • th
7
Pros:

Good location

Cons:

Swimming pool is small area

2026-07-06 • via Nuitee
A
azlan shah • family_with_children • my
8
Worth the money
Pros:

Location

Cons:

Not beach front

2026-07-05 • via Nuitee
R
Ratree • family_with_children • fi
10
Jos laittaa eurooppalainen ruokaa se on hyvä.
Pros:

Kauppa on lähellä, rantakin on lähellä.

Cons:

On ollut paljon intialainen ruokaa.

2026-07-04 • via Nuitee
E
Entedhar • couple • bh
7
Cons:

الريوق لا يوجد حلال كثيرا

2026-07-04 • via Nuitee
A
Abdulrazaq • family_with_children • kw
10
2026-07-03 • via Nuitee
M
montira • couple • th
10
Pros:

I like the good location
Like water park and rock climbing services

Cons:

I don’t feel welcome from one staff at reception when we are arriving and asking about TM 30 , also she did not prepare for the copy when we check out.
This time the hotel close the swimming pool without information when we check in

2026-07-02 • via Nuitee
R
Ratree • solo_traveller • fi
9
2026-06-30 • via Nuitee
S
Shahnawaz • solo_traveller • in
10
Pros:

I like the atmosphere and cleanliness..staff is good.

Cons:

Everything is perfect

2026-06-30 • via Nuitee
R
Ricky • solo_traveller • au
8
2026-06-29 • via Nuitee
K
kritsana • solo_traveller • th
9
2026-06-29 • via Nuitee
D
Dr Vis M Ahk • family_with_children • th
9
2026-06-29 • via Nuitee