Mercure Pattaya Ocean Resort

Hotels
•
Mercure
7.8 (1727 reviews)
463/100 Moo 9, Pattaya Second Road, Nongprue Banglamung , Pattaya Central , th

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities for kids
Cons:
Poor cleanliness
High price for value
Issues with room size

Categories

Cleanliness
6.8
Several reviews mentioned poor cleanliness, with specific issues noted.
Service
9.3
Staff are frequently described as friendly and helpful.
Location
8.8
Many reviews praised the hotel's convenient and quiet location.
Room Quality
7.3
Mixed sentiments noted about room size and amenities.
Amenities
7.8
Amenities like the pool were praised, but some aspects were lacking.
Value for Money
6.8
Concerns were raised regarding the price relative to the quality of services.
Food and Beverage
7.3
Breakfast received positive comments, but other meal aspects were questioned.
Overall Experience
8.3
Overall, guests enjoyed their stay despite certain drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:52

Property Description

Luxurious Accommodations
Experience comfort and style in our air-conditioned rooms and suites, equipped with modern amenities like flat-screen TVs and minibars. Some units even offer stunning ocean views for a truly memorable stay.

Exciting Facilities
Indulge in our outdoor pool, fitness centre, and kids' club. For relaxation, head to our on-site restaurant and savor a range of delicious local and international dishes. Stay connected with free WiFi throughout the property.

Convenient Location
Located near top attractions like Alcazar Cabaret and Art In Paradise, our hotel offers easy access to the best of Pattaya. With chargeable airport transfer services and on-site parking, your travel convenience is our priority.

Book now and make Mercure Pattaya Ocean Resort your home away from home!

Important information:

Please present the same credit card used to guarantee your booking when checking-in at the property.

Pets allowed at an additional fee of THB 500 per pet

Maximum 2 pets per room

Maximum 10 kg per pet

Pets not allowed in restaurants, pools, water park and children’s clubGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 11 years old and over stay for THB 1,200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1727 reviews
Cleanliness: 6.8
Service: 9.3
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 7.3
Overall Experience: 8.3
R
Ratree • family_with_children • fi
10
Jos laittaa eurooppalainen ruokaa se on hyvä.
Pros:

Kauppa on lähellä, rantakin on lähellä.

Cons:

On ollut paljon intialainen ruokaa.

2026-07-04 • via Nuitee
E
Entedhar • couple • bh
7
Cons:

الريوق لا يوجد حلال كثيرا

2026-07-04 • via Nuitee
A
Abdulrazaq • family_with_children • kw
10
2026-07-03 • via Nuitee
M
montira • couple • th
10
Pros:

I like the good location
Like water park and rock climbing services

Cons:

I don’t feel welcome from one staff at reception when we are arriving and asking about TM 30 , also she did not prepare for the copy when we check out.
This time the hotel close the swimming pool without information when we check in

2026-07-02 • via Nuitee
R
Ratree • solo_traveller • fi
9
2026-06-30 • via Nuitee
S
Shahnawaz • solo_traveller • in
10
Pros:

I like the atmosphere and cleanliness..staff is good.

Cons:

Everything is perfect

2026-06-30 • via Nuitee
K
kritsana • solo_traveller • th
9
2026-06-29 • via Nuitee
D
Dr Vis M Ahk • family_with_children • th
9
2026-06-29 • via Nuitee
R
Ricky • solo_traveller • au
8
2026-06-29 • via Nuitee
L
LISA • couple • gb
5
Comfy bed in about 3 star rated hotel. Very small ground floor pool but good jumping off the rocks.
Pros:

Location was great

Cons:

Old rooms, in need of updating. So many flys and ants by the pool soon as you sit down flies landing on you repeatedly) stayed in 3 properties and never had this so bad as this hotel.)

2026-06-27 • via Nuitee
E
Enrqiue • family_with_children • es
6
Decepcionante. Hotel anticuado y con falta de mantenimiento
Pros:

La piscina

Cons:

La habitacion y , en paticular la cama. El hotel se encontraba parcialmente cerrado por reformas. Realmente necesita reformas. Luce anticuado y deteriorado, especialmente el colchon.

2026-06-26 • via Nuitee
T
Thotsapon • family_with_children • th
7
2026-06-22 • via Nuitee
A
Aussawateeranun • family_with_children • th
5
2026-06-22 • via Nuitee
G
Gyorgy • solo_traveller • hu
9
Pros:

Very good professional hotel.

Cons:

Noisy airconditional.

2026-06-16 • via Nuitee
H
Hasan 007 • extended_group • ae
8
Coming back after long time
Pros:

Everything was v. Nice from the receptionist to room facilities to staff treatments and last the pool.

Cons:

NA

2026-06-10 • via Nuitee
Z
Zarife • family_with_children • tr
10
2026-06-08 • via Nuitee
M
MOHAMMED • couple • ae
4
Change everything
Pros:

Pool

Cons:

Every thing except pool

2026-06-07 • via Nuitee
B
Buddhika • couple • ae
10
2026-06-06 • via Nuitee
S
Shah • solo_traveller • my
10
2026-06-04 • via Nuitee
I
Imdoung • couple • th
10
Pros:

ส่วนน้ำน่าเล่นมาก

2026-05-31 • via Nuitee