Lavender Inn Permas Jaya

Hotels
7.6 (197 reviews)
G16, 17 & 18 Block B, Permas Mall, Jalan Permas Utara, Permas Jaya , Johor Bahru , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Polite and helpful staff
Peaceful area
Clean room
Good breakfast options
Cons:
Not so clean
Toilet drainage issue
Value for money concerns

Categories

Cleanliness
5.18
Not so clean as mentioned in the reviews.
Service
9.15
Staff is polite and helpful.
Location
8.19
Easy to find and peaceful area.
Room Quality
7.64
Room was quite clean with good lighting, but the toilet floor drainage was an issue.
Amenities
7.17
The air conditioning was cold, and there is lots of parking.
Value for Money
7.13
Not value for money as implied in the reviews.
Food and Beverage
7.68
Good breakfast options nearby.
Overall Experience
8.65
Overall positive experience with room and area.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:58

Property Description

Convenient Location
Located just within 18 km of Night Safari and 30 km of Holland Village, Lavender Inn Permas Jaya offers easy access to popular attractions in Johor Bahru.

Comfortable Rooms
Each room is equipped with air conditioning, flat-screen TV, and free toiletries, ensuring a comfortable stay for all guests. Some rooms even offer stunning city views.

Free Parking and Business Center
Guests can enjoy free private parking and access to the on-site business center, making it convenient for both leisure and business travelers.

Book your stay at Lavender Inn Permas Jaya now for a memorable experience in Johor Bahru!

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: JHB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 197 reviews
Cleanliness: 5.18
Service: 9.15
Location: 8.19
Room Quality: 7.64
Amenities: 7.17
Value for Money: 7.13
Food and Beverage: 7.68
Overall Experience: 8.65
R
Ryan family_with_children au
10
2026-02-25 via Nuitee
S
Shafa solo_traveller sg
10
2026-02-14 via Nuitee
M
Mohd Firdaus couple my
10
Awesome
Pros:

Have parking for guest.

Cons:

Nothing

2026-02-13 via Nuitee
A
aishah jenly family_with_children my
9
2026-02-10 via Nuitee
M
Mahmud Rasid
8
Pros:

Easy to find. Friendly staff.

2025-10-08 via Nuitee
M
Md extended_group my
4
Not value for money
Pros:

Nothing

Cons:

Not so clean

2025-09-19 via Nuitee
A
Anthony family_with_children at
5
You get what you pay for. Not expensive and served a purpose
2025-09-07 via Nuitee
M
Mahmud Rasid
10
Pros:

Easy to find.

2025-07-22 via Nuitee
M
Meta family_with_children my
10
2025-07-15 via Nuitee
L
Linee family_with_children my
6
2025-07-14 via Nuitee
R
Ryu family_with_children my
5
Pros:

Staff Cleaner Was Noisy At Early Morning
Doing Cleaning Job

Cons:

Suggest After all Customer 12.00pm Check Out Time
Clearing Room

2025-07-12 via Nuitee
C
CK Tan family_with_children my
7
Pros:

Peaceful area

2025-07-07 via Nuitee
N
Nahendran Thevar couple sg
4
2025-07-02 via Nuitee
M
Mahmud Rasid
10
Pros:

Quiet place

2025-06-30 via Nuitee
S
Syazlin group my
10
Exceptional
2025-06-30 via Nuitee
M
May family with young children my
8
Good for a day or a week trip!
Pros:

The room (superior queen bed) was quite clean. The lights are good. I can either off it or make it "dim". Toilet is quite okay, the problem is the floor drainage is not very good, but overall it's okay. Aircon is cold. The staff is polite and helpful. There's lots of parking area, and we don't need to pay for it. It's a new area. We can get more food another side of Permas Jaya. For breakfast, I walked out about 5 minutes behind mamak stall there's a pleasant cafe for simple toast bread and good coffee.

Cons:

The toilet floor drainage. It'll be great if there's fan in the room too.

2025-06-24 via Nuitee
M
Mohd solo traveller my
10
Exceptional
Pros:

Overall BEST !!!

2025-06-21 via Nuitee
Z
Zuraida family with young children my
10
Exceptional
Pros:

Fragrant environment, clean & excellent service

Cons:

Can improve how to start tv with faster without any problem

2025-06-19 via Nuitee
C
Citylights
6
Pros:

Not too much around except for the local mall.

2025-06-14 via Nuitee
N
NorthStar49301754928 Couples
2
1-Star Review – Very Disappointing stay
Pros:

1-Star Review – Very Disappointing Stay

I stayed here for 2 nights, and it was a very unpleasant experience.

Around 7pm on the first night, while lying on the hard bed and chatting with my friend, a cockroach appeared right beside me. Thankfully, my friend saw it and warned me. I was absolutely terrified—I have a deep fear of cockroaches. I jumped off the bed and called the front desk for help. A staff member came, but there was no apology and no offer of compensation or service recovery.

Even worse, at around 12am that night, a *second cockroach* appeared in our room.

On top of the pest issue, the hotel has several other problems:

* The bed is extremely hard and uncomfortable
* The room has a strong, mouldy smell
* Staff were unfriendly and lacked empathy
* The location is inconvenient
* The door lock was faulty and felt unsafe
* Basic amenities like toilet paper were missing

This has been one of the worst hotel experiences I've had. I would not recommend this place to anyone looking for comfort, hygiene, or good service.

2025-06-10 via Tripadvisor