Rafael Residence

We liked the location, the manager was responsive and changed our room after we weren't happy with the WIFI connection, though it didn't help much. We also received free breakfast for 2 mornings which helped us a bit with our experience. we hae a free parking place though no lights in the parking lot!

We didn't like that this property didn't have a good Wi-Fi connection and the kids always complained. though one of the rooms was a safe room. \
the rooms were not clean. and the kitchen was very dirty and we needed to clean it by our self because the cleaners were always in a different building and busy.... you better spend your money in a different place.

Great location with convenient parking and exceptionally friendly staff. Overall a pleasant stay, though the cleanliness of the towels could be improved.

The location is fantastic! We had a garden suite which was lovely. However, the wifi was terrible. Kept going out and only worked, if at all, in the living room, not in the garden, bedroom or bathroom. We have stayed here many time over the past 10 years and they could use some updating. The bathroom needs renovation. There is a mini-tub, which cannot be used as a tub, and should be renovated as a new shower. There is the same rug in the living room for the past 10 years.

Clean and pleasant space in an excellent location. Very good communication, and parking was a plus. We would definitely come back.

Very friendly and acomidating staff, great location. Comes with a kitchenette, living room and bedroom.

Great service, great location in Baka, would happily stay here again

Lovely place

This was my third time staying at the Rafael Residence. Small one bedroom apartments. Convenient parking, friendly and accommodating staff, kitchenette, business friendly. Lovely neighborhood with excellent public transportation. Would definitely stay here again!

Have been here before and will come back again!
Great to have a little kitchen, living room, and bedroom.

Amazing location in the heart of Baka. Very clean and compact. Perfect for our needs. Good value for money. Coffee shops and shul nearby. Very pleasant handling, even when we came in very late at night. Will definitely be back.

Very comfortable spaces, nice kitchen, prompt service from hosts

Extremely run down more similar to a motel than a hotel.

Bed and pillows terrible
No working ac in bedroom
Towels smelled bad
Dust on night stands
One of the 2 tv didn’t work
Has potential to be great if they were updated grounds were beautiful

TV in bed room did not work and nobody was available to attend to it. Also, no way to lv a message in the evening/ night

We rented a 1-bedroom unit. The LR/DR was smaller than expected. Also no paper towels, tissues or dish soap. Washer/dryer was in the basement and coin operated; but there were nearby laundries with quick turn around

Very clean, spacious, suitable for various functionality.

Everything was good except that the bathroom of our room (114) had the constant overpowering stench of sewage.

This was our first time driving in Jerusalem so it was a little overwhelming, but Eli was very helpful in finding the building over the phone and getting the keys after hours. The unit was sufficient for our stay of 2 nights.

Short but comfortable stay.
Good location.

It is good property
Quick in reponding.

Positive feedback.
Uneventful.
Will come back.