City Lodge Hotel Hatfield

Hotels
•
City Lodge Hotel Group
8.4 (955 reviews)
The Fields, 407 Hilda Street, Pretoria, Gauteng, 0028 , Pretoria , ZA
27-012-423 50 00

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Facilities

Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Bicycle rentals nearby
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Staff friendliness
Cons:
Restaurant service
Room maintenance
Food quality

Categories

Cleanliness
7.9
Cleanliness mentioned to be lacking in some rooms and housekeeping.
Service
8.4
Some positive feedback but significant complaints about restaurant service.
Location
8.9
Convenient location as per multiple reviews.
Room Quality
7.9
Mixed feedback on room maintenance and amenities; needs upgrades.
Amenities
8.4
Ambiguous sentiment; positive mentions but suggestions for improvement.
Value for Money
8.9
Generally viewed as good value considering location and price.
Food and Beverage
7.9
Negative comments on restaurant service and food quality.
Overall Experience
8.9
Overall experience is generally positive despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:40

Property Description

Recreation and Fitness Amenities
Take advantage of the outdoor pool and 24-hour fitness center to keep active during your stay.

Dining and Drinking Options
Enjoy a satisfying meal at the hotel's restaurant and unwind with your favorite drink at the bar/lounge.

Convenient Services and Facilities
Benefit from express check-in/out, dry cleaning services, and complimentary wireless internet access.

Book your stay at City Lodge Hotel Hatfield now for a perfect blend of comfort and convenience, in the heart of Pretoria's business district.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 955 reviews
Cleanliness: 7.9
Service: 8.4
Location: 8.9
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 8.9
O
ONALETHATA • solo_traveller • bw
8
2026-07-04 • via Nuitee
N
Nathaly • solo_traveller • br
10
Excelente hotel na região de Hatfield
Pros:

Excelente localização, quarto amplo e café da manhã variado.

Cons:

Não tenho reclamações para fazer.

2026-07-04 • via Nuitee
L
Lolla • solo_traveller • za
10
Pros:

Comfortable stay with friendly, efficient service.

2026-06-30 • via Nuitee
N
Noko • solo_traveller • za
8
Pros:

The rooms are morden clean and spacious

Cons:

The rooms could be better with a mini bar fridge

2026-06-30 • via Nuitee
M
Maitato • solo_traveller • bw
8
2026-06-29 • via Nuitee
S
Sifiso • solo_traveller • za
10
2026-06-28 • via Nuitee
J
Jack • solo_traveller • za
10
Pros:

Breakfast

Cons:

Shortages of modern plugs. Charging points

2026-06-27 • via Nuitee
B
Busisiwe • couple • za
10
The hotel was exceptionally good
Pros:

Closer to the mall

Cons:

The cleaning staff wakes us up early in the morning for room service

2026-06-27 • via Nuitee
O
Octovia • couple • za
9
Pros:

The place is so clean with friendly staff, and it is very close to the mall

Cons:

There was no bar fridge in the room, it would be better if they could provide one in the rooms.

2026-06-22 • via Nuitee
E
Elmari • solo_traveller • za
5
Pros:

Safe parking
Very clean
Friendly staff
Breakfast Buffet

Cons:

Guests having a party in their room next to us from 01:00 until 03:00, could not sleep at all. I called reception, at first they did not reply but when they returned my call the noise stopped.
Rooms facing the street are quite noisy until very late, taxis.

2026-06-22 • via Nuitee
S
Siphamandla • solo_traveller • za
10
2026-06-21 • via Nuitee
I
Itai • solo_traveller • zw
7
5 nights at City Lodge Hatfield
Pros:

I generally liked the facilities

Cons:

Housekeeping can be improved a little bit and the breakfast

2026-06-21 • via Nuitee
R
Rebecca • couple • au
8
I would stay again.
Pros:

Staff were friendly and the beds were comfortable.

Cons:

All good although Irish pub could improve the food. It was ok.

2026-06-20 • via Nuitee
N
Nicholas • couple • za
8
2026-06-20 • via Nuitee
G
Gontshi • couple • za
8
Pros:

Breakfast was okay

Cons:

I expected a bit more from such a big name in the hospitality industry.

2026-06-17 • via Nuitee
M
Mendes • couple • mz
8
2026-06-17 • via Nuitee
K
Kopano • extended_group • za
9
Pros:

A bar fridge and a microwave would be nice.

2026-06-16 • via Nuitee
R
Regto • couple • na
8
2026-06-15 • via Nuitee
L
Lee • solo_traveller • za
10
2026-06-14 • via Nuitee
N
Neani • solo_traveller • za
6
2026-06-11 • via Nuitee