City Lodge Hotel Hatfield

Hotels
•
City Lodge Hotel Group
8.4 (955 reviews)
The Fields, 407 Hilda Street, Pretoria, Gauteng, 0028 , Pretoria , ZA
27-012-423 50 00

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Facilities

Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Bicycle rentals nearby
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Staff friendliness
Cons:
Restaurant service
Room maintenance
Food quality

Categories

Cleanliness
7.9
Cleanliness mentioned to be lacking in some rooms and housekeeping.
Service
8.4
Some positive feedback but significant complaints about restaurant service.
Location
8.9
Convenient location as per multiple reviews.
Room Quality
7.9
Mixed feedback on room maintenance and amenities; needs upgrades.
Amenities
8.4
Ambiguous sentiment; positive mentions but suggestions for improvement.
Value for Money
8.9
Generally viewed as good value considering location and price.
Food and Beverage
7.9
Negative comments on restaurant service and food quality.
Overall Experience
8.9
Overall experience is generally positive despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:40

Property Description

Recreation and Fitness Amenities
Take advantage of the outdoor pool and 24-hour fitness center to keep active during your stay.

Dining and Drinking Options
Enjoy a satisfying meal at the hotel's restaurant and unwind with your favorite drink at the bar/lounge.

Convenient Services and Facilities
Benefit from express check-in/out, dry cleaning services, and complimentary wireless internet access.

Book your stay at City Lodge Hotel Hatfield now for a perfect blend of comfort and convenience, in the heart of Pretoria's business district.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 955 reviews
Cleanliness: 7.9
Service: 8.4
Location: 8.9
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 8.9
Z
Zoe • solo_traveller • za
10
2026-06-06 • via Nuitee
R
Rinah • couple • za
10
2026-06-04 • via Nuitee
B
Benjamin • solo_traveller • za
8
None
Pros:

Location

Cons:

None

2026-06-04 • via Nuitee
S
Schae • couple • za
7
Overall it was a good stay, in the heart of pta. Thank you.
Pros:

The cleanliness and friendly staff was great.

Cons:

There was no water in the morning before checkout and there was a lot of noise from the club down the road.

2026-06-03 • via Nuitee
L
Lerumo • solo_traveller • za
9
2026-06-03 • via Nuitee
C
Crystal • solo_traveller • za
5
Pros:

The staff was friendly

Cons:

Availability of food facilities after hours

2026-06-03 • via Nuitee
K
Kamogelo • couple • za
10
2026-06-01 • via Nuitee
Y
Yolanda • couple • za
5
Pros:

it was okay just an ordinary hotel with good stuff

Cons:

The lights were too deep, also the noise in the area which is outside your control but still a factor

2026-06-01 • via Nuitee
R
Rebotile • solo_traveller • za
8
Parking dissatisfaction
Cons:

Payment for parking, that is not user friendly. Accommodation should automatically include parking

2026-05-31 • via Nuitee
M
mani • couple • za
6
2026-05-31 • via Nuitee
O
Otis • solo_traveller • zm
6
It met my needs for the two days.
Pros:

The breakfast was fine.

Cons:

No complimentary water, small TV, no fridge and not very friendly staff.

2026-05-28 • via Nuitee
T
Tebogo • couple • bw
8
2026-05-28 • via Nuitee
H
H • family_with_children • sl
10
Pros:

Perfect stay

2026-05-26 • via Nuitee
P
Pierick • solo_traveller • ga
8
2026-05-26 • via Nuitee
M
Mervin • solo_traveller • za
8
Pros:

Spacious room

Cons:

Some draws could not close. Headboard and one night stand need some attention

2026-05-26 • via Nuitee
M
Mooni • solo_traveller • za
8
2026-05-24 • via Nuitee
M
mokwana • solo_traveller • za
9
2026-05-24 • via Nuitee
T
Titus Mantlokwa • couple • za
5
2026-05-24 • via Nuitee
T
Themba SHABALALA • family_with_children • za
10
2026-05-22 • via Nuitee
P
Pharamela • couple • za
10
My stay was exceptional
Pros:

Keep up the good work

Cons:

Nothing

2026-05-22 • via Nuitee