Zotel Hotel

Hotels
Independent
7.8 (19 reviews)
1st Floor, Sublot 11967-11974, Blk 16, KTLD Brighton Square, Jln Song, Kuching, Sarawak, 93350 , Kuching , MY

Facilities

Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Concierge service
Porter/bellhop
Express check-out
Smoke-free property

Review Highlights

Pros:
Budget accommodation
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests appreciate the cleanliness of the hotel.
Service
8.3
Service was top-notch with minimal complaints.
Location
8.1
Convenient location near key landmarks and transport.
Room Quality
7.8
Rooms offer comfort and space, with minor maintenance issues.
Amenities
7.2
Satisfactory amenities with positive mentions of gym and pool, but lacking spa services.
Value for Money
6.9
Mixed reviews regarding the value for money, with some finding it expensive for the services offered.
Food and Beverage
7.3
Breakfast and dining services were generally well-received, but some wanted more variety.
Overall Experience
8
Overall positive guest experiences with high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 20:42

Property Description

Convenient Amenities
The Zotel Hotel offers complimentary wireless internet access and concierge services to cater to your every need.

Dining Experience
Indulge in a satisfying meal at the on-site restaurant during your stay at the Zotel Hotel.

Featured Amenities
Enjoy access to a business center, express check-out, and dry cleaning/laundry services to enhance your stay experience at the Zotel Hotel.

Make yourself at home in one of the 80 air-conditioned rooms, complete with LCD televisions and complimentary wireless internet. Stay connected with satellite programming and relax in well-equipped bathrooms. With a prime location near major attractions, including Vivacity Megamall, your stay at Zotel Hotel promises convenience and comfort. Book now for an unforgettable experience.

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KCH

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.8
Based on 19 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
C
Chye
2
Pros:

Budget accommodation.

2025-04-03 via Nuitee
S
Sigang
10
Pros:

Staff is really friendly

2025-01-31 via Nuitee
W
Wing Sze
2
Pros:

No hair dryer can be provided, even provided, a bit melt and I’m not dare enough to use. Have seriously ants inside the room and my bread for next morning breakfast all full with ants! Only good thing is this is nearby a mall that I need to visit. I was booking for 2 nights but I change hotel in second day.

2023-08-25 via Nuitee
V
Verified traveler
8
Pros:

Value fir money

2018-12-11 via Nuitee
A
Alvin.i
10
Great
Pros:

recommend for stay. Gd food around Gd Place to stay.

2017-11-04 via Nuitee
A
Alvin
10
good
Pros:

nearby have a lot of food choice.

2017-07-22 via Nuitee
J
Josephine
10
convinient hotel ,cafe all around the hotel
Pros:

nice ,new hotel

2017-01-10 via Nuitee
Y
yek huat
10
Pros:

good, tidy and clean

2016-11-06 via Nuitee
T
TAT BENG
8
Worth for money, nice hotel.
Pros:

Friendly staff, clean rooms, convenient for dining, first choice for my monthly business in Kuching.

2016-10-23 via Nuitee
A
AIK HUAT
6
很好的酒店
Pros:

酒店位置靠近商场 适合一家老小 非常方便
酒店出入口有保安看守 非常有安全感

2016-10-21 via Nuitee
V
Verified traveler
6
Pros:

The tissue in the room didn't add when having room service. Bath towel was not change too.

2016-08-22 via Nuitee
E
Esther
6
Just nice
Pros:

It's just nice with the price offered and the convenience location whereby City One Shopping Mall in walking distance. The area surrounding with pubs and foods.

2016-06-21 via Nuitee
L
Lay Wei
2
Pros:

It was not good, the sound proof system is terrible, hot shower not working and room smelly

2016-01-20 via Nuitee
V
Verified traveler
8
Pros:

Clean and pleasant stay in Zotel... Nearby to airport and easy to get food around..

2015-11-01 via Nuitee
V
Verified traveler
6
Pros:

Comfortable

2015-09-23 via Nuitee
S
SUNG KHAI
8
Pros:

Nice just for a business trip

2015-08-31 via Nuitee
W
WONG
8
Keep Up Satisfaction !
Pros:

Satisfied and good enough, worth for price. Keep up.

2015-06-09 via Nuitee
Y
Yew Kee
8
Worth the price !
Pros:

Worth the price !

2015-03-19 via Nuitee
V
Verified traveler
8
Quite Okay stay with the Hotel
Pros:

So surprising when open the room. There is only one door for both bathroom and toilet. However, it is okay for us as we are staying with father and mother.

2014-12-11 via Nuitee