Anah Suites

Hotels
Independent
8.2 (214 reviews)
Avenida 20 entre las calles 14 y 16, Playa del Carmen, QROO, 77710 , Playa del Carmen , MX

Pets allowed

Facilities

Boat tours nearby
Fitness facilities
Health or beauty spa nearby
Arcade/game room
Free WiFi
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Outdoor furniture
See all facilities

Review Highlights

Pros:
Good location
Comfortable accommodations
Cons:
Cleanliness issues
Service management problems

Categories

Cleanliness
7.69
Several reviews mentioned cleanliness positively, but some specific issues with cleanliness (e.g., dirty spa water) led to a lower score.
Service
8.66
Service was generally positive, though some complaints about the management and additional charges were noted.
Location
9.2
Multiple reviews highlighted the excellent location as a major advantage.
Room Quality
7.15
Some rooms described as simple and old, impacting overall room quality negatively.
Amenities
8.18
Positive remarks about the amenities like the pool and gym, but some amenities were not well maintained.
Value for Money
7.64
Mixed feelings about value for money due to management issues and additional costs incurred.
Food and Beverage
8.69
Not specifically mentioned but presumed standard for this hotel tier.
Overall Experience
8.36
Overall experience was generally positive with mention of good aspects despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:44

Property Description

Discover a delightful retreat at Anah Suites, where comfort meets convenience in the heart of Playa del Carmen.

Recreational Amenities
Relax in our sparkling outdoor pool or stay active in our fully-equipped fitness center. Whether you’re chasing thrills or tranquility, our recreational options cater to every taste.

Comfortable Rooms
Unwind in one of our 70 air-conditioned rooms designed for your comfort, featuring plush down comforters, premium bedding, and entertainment options including plasma televisions with cable programming.

Convenient Services
Stay connected with complimentary wireless internet and take advantage of concierge services. For added convenience, we provide a roundtrip airport shuttle and babysitting services (surcharge) to ensure your stay is seamless.

Escape to Anah Suites and experience the perfect blend of relaxation and adventure—book your stay today!

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.2
Based on 214 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.69
Overall Experience: 8.36
H
Herbert extended_group at
10
Pros:

eigendlich alles

2026-03-03 via Nuitee
V
Vanessa couple ca
10
2026-02-26 via Nuitee
S
Sławek family_with_children pl
8
2026-02-23 via Nuitee
R
RED couple fr
10
Un super séjour
Pros:

La piscine au top,top.surtout la salle de musculation trop bien.la suite au calme bien situé par rapport à la 5eme.cuisine super et les magasins pas loin pour faire les courses.

Cons:

Je conseille de prendre des boules quies.le bruit moteur du frigo et le bruit des moteurs externes de l’air conditionné.A savoir qu’il y a une construction au loin.

2026-01-31 via Nuitee
E
EMMANUEL couple ar
9
2026-01-12 via Nuitee
K
Karin extended_group co
8
Great apartment in secure condo close to beach and centre.
Pros:

Great apartment in secure condo close to beach and centre. Terrace and gym nearby on the roof.

Cons:

Only one bathroom for two bedrooms.

2026-01-11 via Nuitee
M
maria couple it
7
2026-01-06 via Nuitee
G
Guillermo family_with_children ar
10
2025-12-28 via Nuitee
O
Oscar family_with_children it
8
Un buen lugar para estar en PDC
Pros:

Muy comoda la posición del departamento.
El departamente esta bien equipado y nos pudieron rentar también una cuna para uno de mis hijos.

Cons:

Ha cumplido bastante bien nuestras necesidad así que no tengo algo de que quejarme.

2025-12-15 via Nuitee
J
James family_with_children gb
7
I had a good stay here but could do with some improving
Pros:

What did I like ...
1/ Good sized appartment with all amenities
2/ Comfy bed
3/ Friendly staff
4/ Pretty near to the action
5/ Pool and gym were nice

Cons:

What wasn't great ...
1/ Terrace was a bit grim. Spa had dirty water in it and could do with chairs/ table rather than sun loungers

2/ Terrace overlooked the school and they seemed to do drumming practice everyday from 4-6 which wasn't very tranquilo

3/ There were a lot of notices around use of electricity which made me a bit paranoid as a) I haven't got the faintest idea on how much each appliance uses and b) you can't access the meter so can't check either.

2025-12-10 via Nuitee
C
Camila family_with_children br
9
Pros:

Tudo muito limpo arrumado, boa localização, quartos grandes

2025-11-28 via Nuitee
S
Shimon family_with_children il
9
Pros:

מיקום
בטיחות
אחזה ומענה צק אין
מצעים

Cons:

ציוד ישן דלתות במטבח זקוקות להחלפה.
רהוט ישן דורש שדרוג
ברזים באמבטיה מקולפים ,ישנים דורשים החלפה.
בריכה מאכזבת בגודל 4 מטר למעשה ג'קוזי מקולקל ללא ספקולציה. לא ראויה לרחצה

2025-11-25 via Nuitee
R
Robinson family_with_children mx
9
Pros:

Everything was great. 😄

Cons:

Just the walls are a little thin and the neighbors came home really late making noise so was a bit hard to sleep.

2025-11-16 via Nuitee
A
Aniol family_with_children es
10
2025-11-12 via Nuitee
J
Jailene family_with_children mx
10
Noche en familia
Pros:

Todo, desde que el departamento esta en area céntrica (2 cuadras de centro comercial quinta alegría y ADO) super limpio con suficientes toallas de baño y de alberca. La cocina esta equipado con platos, sartenes, etc.. Privacidad entre las 2 recamaras y cada uno con su respectivos A.C
Super plus que cuenta con una piscina en la terraza y el estacionamiento con bastantes espacios. Volvería a regresar con mis familiares ya que es bastante espacioso.

2025-10-27 via Nuitee
H
Hector couple mx
5
Es una habitación muy simple no me gustó.
Pros:

Solo ubicación

Cons:

La verdad es una habitación muy pequeña, no tienen ni una silla donde sentarse no me gustó una cama qué hacía mucho ruido vieja.

2025-10-07 via Nuitee
R
Romina extended_group ar
10
Pros:

Todo precioso

2025-10-04 via Nuitee
M
MAOR family_with_children il
9
2025-08-26 via Nuitee
M
MEIR family_with_children il
8
2025-08-24 via Nuitee
J
Jesus family_with_children
10
Pros:

Greattttttt

2025-08-20 via Nuitee