Grand Makel Hotel Topkapi

Hotels
•
Independent
8.8 (69 reviews)
Maltepe Mah. Serce Kale Sok. No 1-1, Zeytinburnu Istanbul, Istanbul, 34010 , Istanbul , TR
90-212-4810122

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Facilities

Full-service spa
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Elevator
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Poor breakfast quality
Uninspired service

Categories

Cleanliness
7.76
There were mentions of cleanliness issues, especially with food items being stale.
Service
9.23
Despite some negative comments about staff attitude, the overall service was rated standard for this hotel tier.
Location
9.77
Standard quality for this hotel tier.
Room Quality
9.22
Standard quality for this hotel tier.
Amenities
9.25
Standard quality for this hotel tier.
Value for Money
9.21
Standard quality for this hotel tier.
Food and Beverage
6.76
Breakfast quality was substandard, with stale items reported.
Overall Experience
9.23
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:23

Property Description

Luxurious Spa Retreat
Indulge in a rejuvenating spa experience, alongside complementary Wi-Fi, concierge services, and a banquet hall.
Exquisite Dining Options
Savor a delicious meal at the hotel's restaurant, or enjoy the convenience of room service. Unwind with a drink at the bar/lounge.
State-of-the-art Facilities
Benefit from wired internet, express check-in/out, and 5 versatile meeting rooms. Take advantage of the airport shuttle and free parking.

To book your stay at this luxurious Istanbul hotel, visit our website today!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

8.8
Based on 69 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.77
Room Quality: 9.22
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 6.76
Overall Experience: 9.23
D
Doğan • solo_traveller • at
10
2026-05-09 • via Nuitee
T
Tony • couple • lb
10
Best hotel
Pros:

The stuff are very friendly,
Miss sibel was great,she helps us a lot
She gave us a great room with breakfast
And she always smile,this is the perfect staff.
Thank you sibel

Cons:

Nothing.the hotel is great

2026-05-09 • via Nuitee
L
Lio • solo_traveller • fr
7
Pros:

Ras

2026-05-08 • via Nuitee
M
Mehmed • couple • dk
8
Tavsiye ederim.
Pros:

Tramvay hattına yürüyerek 5 dakika mesafede olmasından, odalarının genişliğinden ve personelinin profesyonel ve yardımsever olmasından gayet memnun kaldım.

Cons:

Olumsuz olarak değilde tavsiye olarak bildirebileceğim tek şey resepsiyon personelinin biraz daha güler yüzlü olması.

2026-05-08 • via Nuitee
N
Nurgazy • solo_traveller • kg
10
Pros:

Персонал

Cons:

Доступность общественного транспорта

2026-05-08 • via Nuitee
A
ads • couple • om
10
انصح بشده اي شخص يجي اسطنبول
Pros:

بصراحة الموظفون والنظافة

2026-05-07 • via Nuitee
G
Grigor • solo_traveller • am
4
Cons:

Очень тонкие стены между номерами: каждый чих в соседних номерах слышен с оглушительной силой, не говоря обо всём остальном. Перегородки в санузлах с санузлами соседских номеров ещё тоньше: слышны все действия соседей, душ, спуск воды и т.п.
Само здание довольно "усталое", ремонта не было по ощущениям лет 15-20.
Тёмные санузлы, нехватка света.
В санузле стоит запах канализации.

2026-05-06 • via Nuitee
D
Damili • solo_traveller • kz
8
2026-05-03 • via Nuitee
F
Francis • solo_traveller • gb
10
2026-04-25 • via Nuitee
D
Dan Lucian • solo_traveller • ro
10
Pros:

Perfect stay in Istanbul

2026-04-25 • via Nuitee
E
Ejup • solo_traveller • xk
10
2026-04-24 • via Nuitee
• couple • uy
10
2026-04-24 • via Nuitee
D
Dumitrache • solo_traveller • ro
10
2026-04-22 • via Nuitee
T
Talal • couple • sa
6
Pros:

The location and staff are very professional.

Cons:

Disturbance from adjacent rooms due to lack of soundproofing

2026-04-22 • via Nuitee
S
Siamak • extended_group • ir
10
2026-04-21 • via Nuitee
L
LUMINITA • couple • ro
10
2026-04-15 • via Nuitee
H
Hekuran Dula • solo_traveller • xk
10
Great Hotel with an excellent staff and great service.
Pros:

Great Hotel with a great staff and excellent service.
Our rooms were upgraded for the second time into family suite room.
Everything is in order and the staff is always ready to assist.
I would highly recommend to anyone that needs a stay in this area in Instabul.

2026-04-12 • via Nuitee
F
Florinel • extended_group • ro
10
Pros:

Angajații foarte amabili!

2026-04-08 • via Nuitee
H
Hekuran Dula • couple • xk
10
Pros:

Location is great, staff are very helpful, rooms are amazing clean and spacious also we were upgraded to a super suite room thanks to great reception!

2026-04-01 • via Nuitee
T
Tony • couple • lb
10
Pros:

Everything

Cons:

Nothing

2026-03-31 • via Nuitee