Road Lodge Isando

Hotels
•
City Lodge Hotels
7.9 (933 reviews)
50 Shelton Avenue Harmelia , Germiston , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Comfortable rooms
Cons:
Dirty shower
Booking issues
Limited amenity options

Categories

Cleanliness
7.23
Mixed reviews; mentioned clean but also referenced dirty shower.
Service
8.7
Staff were generally friendly and helpful, despite some booking issues.
Location
8.74
Convenient location near the airport.
Room Quality
7.69
Rooms were comfortable but some reports of noise and air conditioning issues.
Amenities
7.22
Some amenities lacking; coffee machine was out of order and limited options.
Value for Money
8.18
Overall worth the money despite some shortcomings.
Food and Beverage
7.23
Breakfast options were commented on negatively by multiple guests.
Overall Experience
8.2
Generally positive stay with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:36

Property Description

Convenient Location in Germiston:
Located just 5.6 km from Kempton Park Golf Club and 7.8 km from Modderfontein Golf Club, Road Lodge Isando offers a prime location for golf enthusiasts and travelers looking for easy access to nearby attractions.

Comfortable Amenities:
With a garden, free private parking, shared lounge, and on-site restaurant, guests at Road Lodge Isando can enjoy a comfortable and convenient stay. The 24-hour front desk and luggage storage space add to the ease of travel experience.

Airport Accessibility:
For travelers, the hotel's proximity to O.R. Tambo International Airport (6 km) and the option of a paid airport shuttle service make it a convenient choice for those needing quick and easy airport access.

Book your stay at Road Lodge Isando for a seamless blend of convenience and comfort.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JNB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.9
Based on 933 reviews
Cleanliness: 7.23
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 8.2
T
thierry • solo_traveller • fr
9
2026-05-16 • via Nuitee
L
Loveness Kuda • extended_group • zw
6
Generally good
Pros:

I did not take breakfast

Cons:

The flushing system was not working well

2026-05-16 • via Nuitee
T
Thato • couple • za
10
2026-05-14 • via Nuitee
N
Ndebele • couple • za
10
2026-05-14 • via Nuitee
S
salgado • solo_traveller • za
8
2026-05-14 • via Nuitee
F
Faith Mabu • couple • bw
7
A practical and conveniently located transit hotel that delivers on efficiency and basic comfort
Pros:

For an overnight transit stay before an international flight, the hotel delivered exactly what many travellers need most: convenience, cleanliness, safety, and operational simplicity. While not positioned as a luxury experience, it performed well in providing a practical and stress-free stopover close to the airport. What Worked Well

* Location Convenience:
The biggest strength of the experience was proximity and ease of access for airport travel, making early departures and late arrivals significantly less stressful.
* Efficient Check-In:
The arrival experience was quick, uncomplicated, and suitable for tired travellers needing immediate rest.
* Cleanliness & Functionality:
Rooms were simple but clean, with the essentials well maintained. The experience felt structured around practicality rather than indulgence.
* Safety & Ease:
For short-stay transit guests, the environment offered reassurance, predictability, and a relatively calm

Cons:

However, a notable customer experience gap emerged around the dining situation. Upon arrival, the absence of dinner availability and the closure of food services created inconvenience for tired travellers arriving late. More importantly, the response to the issue felt somewhat mechanical and procedural, with limited proactive problem-solving or hospitality-driven alternatives offered to guests.

From a CX perspective, this became less about the actual absence of dinner and more about the missed opportunity for service recovery and empathy. In hospitality, especially with transit guests who may be exhausted, hungry, or unfamiliar with the area, guests often value effort and solutions as much as the service itself. Even small gestures such as:

* suggesting nearby delivery options,
* assisting with takeaway arrangements,
* offering snack alternatives,
* or showing greater ownership of the inconvenience,

could have transformed the moment significantly.

2026-05-13 • via Nuitee
S
SHEIK ADAM • couple • za
10
2026-05-13 • via Nuitee
N
Norah • solo_traveller • za
8
Pros:

Clean and comfortable

Cons:

None

2026-05-13 • via Nuitee
B
Busi • couple • za
10
Above my expectations
Pros:

Excellent location, cleanliness, friendly and helpful staff, scrumptious breakfast.

Cons:

Friday and helpful staff

2026-05-12 • via Nuitee
G
Gan • family_with_children • za
7
Generally good.
Pros:

Friendliness of staff, quiet area, and safety. Generally comfortable rooms.

Cons:

Breakfast was nothing special. The chicken sausage was awful. There should be more variety for meat eaters who do not eat pork or beef, and for vegetarians/vegans.

2026-05-11 • via Nuitee
A
Angelina • family_with_children • za
8
Pros:

Excellent staff friendly and helpful especially Lorraine and Busisiwe

Cons:

The toilet was not working

2026-05-11 • via Nuitee
G
Gan • family_with_children • za
7
Generally good.
Pros:

Friendly staff, cleanliness, safety, and a quiet area. Generally comfortable rooms. The idea of serving rusks with morning coffee in the foyer for guests is much appreciated.

Cons:

Breakfast was nothing special. The chicken sausage was awful. More variety for meat-eaters who do not eat pork or beef, and more variety for vegetarians/vegans.

2026-05-11 • via Nuitee
B
Bernard • couple • fr
8
2026-05-06 • via Nuitee
Q
QIANG • solo_traveller • cn
10
2026-05-05 • via Nuitee
P
Phindile • solo_traveller • za
10
2026-05-04 • via Nuitee
L
Linda • extended_group • za
8
It was a very good stay and I will be back.
2026-05-03 • via Nuitee
Z
Zanele • family_with_children • za
9
It was good
Pros:

Staff was friendly and rooms clean

Cons:

Breakfast was nice, however there was no enough food. E,g juice wasnt refilled and other things were finished. Its like you have to come early to get everything. No much staff visibility during breakfast for us to get assistance and for staff to clean or wipe tables after people have left to allow others to sit.

2026-05-01 • via Nuitee
H
Heleen • couple • za
8
friendly staff, nice and clean room.
2026-05-01 • via Nuitee
R
Rafobokoane • solo_traveller • ls
10
2026-04-30 • via Nuitee
N
Ndebele • couple • za
9
Excellent
Pros:

The breakfast

Cons:

Nothing

2026-04-30 • via Nuitee