Ritz Garden Hotel Manjung

Hotels
7.2 (727 reviews)
Lot 5260 and 5261, Jalan Lumut, Seri Manjung , Lumut , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Cleanliness issues
Room quality concerns
Overpriced

Categories

Cleanliness
6.13
Multiple reviews highlighted issues with cleanliness such as dirty carpets, unclean toilet bowls, and worn towels.
Service
8.1
Most reviews positively noted friendly and helpful staff, although some expressed dissatisfaction with service quality.
Location
8.14
The hotel’s location was repeatedly described as good and convenient, with easy access to nearby amenities.
Room Quality
6.59
Several comments mentioned issues like old and worn-out room conditions, but some noted clean rooms.
Amenities
7.12
Reviews mentioned decent breakfast but also brought up lack of variety and issues with air conditioning.
Value for Money
6.58
Some guests felt the hotel was overpriced for the quality offered, while others found it acceptable.
Food and Beverage
7.63
Food quality was praised in several reviews, with breakfast receiving positive mentions.
Overall Experience
7.3
General sentiment indicates mixed feelings; while some enjoyed their stay, others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 21:18

Property Description

Luxurious Accommodations
Indulge in our rooms equipped with modern amenities and comfortable beds for a relaxing stay.

Convenient Location
Located next to Billion Supermarket, our hotel provides easy access to shopping and dining options.

Exceptional Services
Enjoy complimentary Wi-Fi, on-site dining, and relaxing massage services during your stay.

To book your stay at Ritz Garden Hotel Manjung, contact us today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for MYR 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 727 reviews
Cleanliness: 6.13
Service: 8.1
Location: 8.14
Room Quality: 6.59
Amenities: 7.12
Value for Money: 6.58
Food and Beverage: 7.63
Overall Experience: 7.3
A
Afiqah • family_with_children • sg
8
2026-03-08 • via Nuitee
A
Ahmad Farid • extended_group • my
9
Good
Pros:

Spacious, clean rooms with huge wardrobe and easy access to transport and attractions

Cons:

It would be wise to consider providing toiletries

2026-03-07 • via Nuitee
S
Shazzy • family_with_children • my
6
Value for money.
Pros:

location was good. Next to Billion mall.

Cons:

a long walk to room.

2026-03-02 • via Nuitee
Z
Zhr • couple • my
8
Pros:

3 times booking at the same hotel

Cons:

Everything

2026-02-28 • via Nuitee
D
David • family_with_children • fr
1
2026-02-26 • via Nuitee
L
ling • couple • my
8
2026-02-26 • via Nuitee
N
Nirmala Devi • couple • my
4
I would not consider this accommodation again
Pros:

The location was good, the staff pleasant. Room size was reasonable and the toiletries provided was okay

Cons:

There were cockroaches in the room. The sheets though clean, has stains and were worn out.

2026-02-23 • via Nuitee
J
Jalizan Rosli • family_with_children • my
9
ok'
Pros:

good location

Cons:

tv siaran teruk

2026-02-13 • via Nuitee
H
Husna_2884 • family_with_children • my
7
Pros:

Good breakfast

Cons:

The TV unable to use due to antenna not working
Remote control for air-cond not working

2026-02-12 • via Nuitee
J
Julian james • family_with_children • my
10
Pros:

Always liked this hotel because it has a fridge in the room, plus there is a supermarket just beside the hotel.

Cons:

Bathing cubicle is small, TV reception is so poor.. Pls look at upgrading TV reception & new channels.

2026-02-11 • via Nuitee
B
Basri • couple • my
8
2026-01-29 • via Nuitee
A
Abd Latif • couple • my
6
satisfactory
Pros:

breakfast menu is below my expectation, not much choice.

Cons:

more choices for food.

2026-01-25 • via Nuitee
M
Mohamad Helmy • couple • my
3
Pros:

No

Cons:

Room toilet small n not good

2026-01-19 • via Nuitee
M
Mohd Khairul Azril • couple • my
9
2026-01-19 • via Nuitee
N
NAZLIRA • family_with_children • my
7
Pros:

Breaksfast ok.

2026-01-19 • via Nuitee
M
Mohd • family_with_children • my
5
Pros:

decent breakfast. good if more options

Cons:

sign of water leaking corridor ceiling

2026-01-19 • via Nuitee
Z
ZAITON • family_with_children • my
8
2026-01-15 • via Nuitee
A
Ahmad Afandi • family_with_children • my
8
Pros:

Good location surrounded by many facilities.

Cons:

Tv reception was poor. Channels are also limited

2026-01-06 • via Nuitee
N
Nazliwati • family_with_children • my
8
2026-01-06 • via Nuitee
N
Norizzati • couple • my
10
2026-01-04 • via Nuitee