Four Points by Sheraton Bali, Ungasan

Hotels
Marriott
8.4 (42 reviews)
Jl. Raya Uluwatu, Br. Giri Dharma, Kuta Selatan, Ungasan, Bali, 80364 , Ungasan , ID

Facilities

Meeting rooms
Fitness facilities
Comprehensive recycling policy
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Picnic area
See all facilities

Review Highlights

Pros:
Excellent service
Good food and breakfast options
Cons:
Cleanliness issues
Need for room updates

Categories

Cleanliness
7.68
Room was not as clean as a normal hotel room. Need for better cleaning noticed.
Service
9.15
The staff were amazing and provided excellent service.
Location
8.69
Standard quality for this hotel tier.
Room Quality
7.64
Rooms were musty and ill-maintained, need updating.
Amenities
8.67
Standard quality for this hotel tier.
Value for Money
8.63
Standard quality for this hotel tier.
Food and Beverage
8.18
Breakfast buffet was good for a 3 star hotel, could improve drink options.
Overall Experience
8.55
Overall satisfactory, with room for improvement in cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:41

Property Description

Luxurious Spa and Wellness Amenities: Enjoy onsite massages, body treatments, and facials, as well as 2 outdoor swimming pools and a fitness center.

Dining and Entertainment Options: Indulge in delectable dishes at Evolution bistro with a bar/lounge or opt for 24-hour room service. Sip on your favorite drink at the poolside bar.

Premium Services and Event Spaces: Benefit from complimentary Wi-Fi, concierge services, and wedding services. The hotel offers a conference center with 8 meeting rooms, along with dry cleaning, a 24-hour front desk, and free valet parking.

Book your stay at Four Points by Sheraton Bali, Ungasan for a pampering and delightful experience.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 8 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 42 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.69
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.55
J
Jeanne
6
Pros:

Room was not as clean as a normal hotel room. I had to request to get the bathroom cleaned when we arrived. Breakfast buffet was good for a 3 star hotel, it could have better drink options.

2025-09-23 via Nuitee
M
Margarita family
6
Pros:

The staff were amazing and the food was great. However, the entire hotel needs some serious updating. The rooms were musty and ill-maintained. They need to be better cleaned too.

2025-08-23 via Nuitee
A
Angela Zita partner
10
Pros:

Service is excellent. Staff at Evolution are all really good. Special mention to Lia and all in breakfast service. Reception staff also helpful and gives good advice on where to go.

2025-07-31 via Nuitee
S
SANGEUN
10
Pros:

편하게 잘 지냈습니다. 여느 큰 프랜차이즈 다웠어요. 직원들은 매우 친절했고, 룸도 크고 깨끗한 편이었습니다. 조식이 살짝 아쉬웠지만 아침부터 거하게 먹는 스타일이 아니라
크게 영향받지 않았어요.
아!! 특히 직원중에 라라가 정말 너무 친절했어요!! 그녀덕분에 더 따듯함을 느꼈습니다!!
덕분에 잘 쉬고 갑니다!!

2025-06-17 via Nuitee
M
Marilynn
10
Pros:

The level of customer service is impressive. The staff is genuinely sweet and so accommodating. The room was clean and had a lovely view of the pool. The restaurant staff were all so sweet and accommodated my vegetarian diet. Thank you, Lia, Apriani, and Dian, for taking great care of me during my stay.

2025-05-27 via Nuitee
S
Sabitha family
10
Pros:

I did not like the power outage that happened for 2 hours in the night. We had to walk up to our room in the dark.

The breakfast and service is excellent.

2025-05-25 via Nuitee
C
Cecilia
2
Pros:

Polluted

2025-01-29 via Nuitee
A
AKIKO family
8
Pros:

良かった点は部屋からの景観が良かった。
新年のタイミングであちこちの花火が上がるのが見えて素晴らしかった。
スーパーも近くにあるし、朝ご飯も美味しかったです。
デメリットは急な坂の途中にあるので徒歩で出掛けるには億劫になるし、grab carもほど捕まらない点。

2025-01-26 via Nuitee
V
Verified traveler
10
Pros:

Hur trevligt som helst

2024-12-30 via Nuitee
X
xue family
10
Pros:

Buffet and clean and big room

2024-12-30 via Nuitee
T
Trevor
10
Pros:

I loved the people the team. But it was so sterile that you could barely tell you were in . Also clean the roof, it makes you wonder what else is that clean, every room can see it. The people were amazing. The food was amazing. The local food on the menu was amazing. The fish pond was awesome. The pools were awesome. The location was random. Other hotels have cultural touches and more tropical plants to make it an experience. This felt like any hotel. There was no knowledge of local tour guide operators which feels like a quick win. Catering was fantastic. Rooms fantastic. The TV's should be smarter and have access to netflix.

2024-10-23 via Nuitee
M
Michael
8
Pros:

Very busy and noisy road. Property is in need of maintenance.

2024-10-19 via Nuitee
D
Diogo family_with_children
8
Pros:

It's a bit outdated and runned down overall. However it has a great breakfast and the staff is really nice

2024-09-18 via Nuitee
P
Paul
8
Pros:

Excellent staff. Room below expectations.

2024-09-02 via Nuitee
C
Constance family
10
Pros:

Big nice beds to sleep and aircon is cold enough, water pressure of rooms are great!

2024-08-30 via Nuitee
D
Duman partner
6
Pros:

Kid staff but the hotel itself needs a complete renovation, very old, humidity in the room!

2024-07-22 via Nuitee
S
Sara
8
Pros:

bon rapprit un peu cher pour à mon avis

2024-07-08 via Nuitee
E
Elizabeth partner
8
Pros:

A great place to stay if you want to visit the GWK, which is why we were there. Good for one night, but not for a vacation. Room was very noisy; even though it was on the 9th floor. Staff were lovely and helpful.

2024-05-20 via Nuitee
M
Marguerite
4
Moyen sejour
Pros:

Séjour décevant pour un hotel Sheraton. Le staff me recommande le restaurant mais finalement impossible d’y manger car il y a un mariage.. l’hotel est vieillissant, les chambres n’ont rien d’extraordinaire.
En plus les chambres vers l’ascenseur impossible de dormir a cause de la musique qui sonne et qui resonne, Sans compter le bruit de la rue..

2024-05-12 via Nuitee
A
Ariella
10
Pros:

amazing breakfast selection

2024-05-08 via Nuitee