Road Lodge Richards Bay

Hotels
City Lodge Hotel Group
7.6 (51 reviews)
Corner Tassel Berry and, East Central Arterial Roads, Arbore, Richards Bay, KwaZulu-Natal, 3900 , Richards Bay , ZA

Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Free airport transportation
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Service in the restaurant
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
6.7
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.5
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
7.8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-05 09:24

Property Description

Outdoor Pool and Garden View
Enjoy leisure time by the outdoor pool or take in the serene view from the garden.

Complimentary Amenities
Benefit from complimentary wireless internet, tour assistance, and babysitting services available at the hotel.

Convenient Facilities
Make use of services like dry cleaning, 24-hour front desk, and luggage storage. Also, avail a roundtrip airport shuttle and free self-parking during your stay.

To experience these top-notch amenities and services at Road Lodge Richards Bay, book your stay now!

Important information:

  • 24-hour pool access
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RCB

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

7.6
Based on 51 reviews
Cleanliness: 7.5
Service: 6.7
Location: 8.1
Room Quality: 7.5
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 7.8
V
Verified traveler
8
Economical stay.
Pros:

The room was great and the hotel itself was fine. The only issue was the service in the restaurant for our evening meal. It would have been better not to have to wait for so long for food to arrive and it would have been nice if we could all eat together, rather than some finishing before the other meals arrived.

2025-05-24 via Nuitee
T
Tuzinde
8
Marvelous
Pros:

Awesome

2025-03-11 via Nuitee
C
Cebo
10
Pros:

It was excellent

2024-02-16 via Nuitee
A
Ayanda
10
Pros:

The overall experience was amazing, the place is gorgeous, the staff was great especially Boitumelo and the cleaners. The only issue is the place not having allevators, we had to carry heavy luggage up and down

2024-01-07 via Nuitee
B
BS
10
Pros:

Value for money

2023-12-18 via Nuitee
S
Simphiwe
8
Pros:

It was amazing

2022-03-15 via Nuitee
T
Thalente
10
Decent, peaceful and secure.
Pros:

At first me and my partner were skeptical about spending the whole weekend at Road Lodge but all those doubts were erased as soon as we checked in. The service was awesome and the peace that came with it was proper, the only disadvantage was that the rooms don't come with a fridge which proved to be a problem.

2021-12-12 via Nuitee
M
MOSES
8
Pros:

It was all well and very clean, convenient to all i needed ..

2021-12-08 via Nuitee
H
Henda
10
Pros:

Very neat and clean. Pleasant stay

2021-12-06 via Nuitee
A
Amanda
8
Pros:

The staff welcoming polite and helpful the room clean and tidy,I felt at home will definitely be using again very soon

2021-07-26 via Nuitee
J
Jacques
8
Pros:

I arrived late in the evening and left early morning

2021-06-06 via Nuitee
T
Thembelani
8
Staff willingness to assist and friendliness
Pros:

The facility was clean and staff very helpful

2021-03-26 via Nuitee
A
A J
2
Pros:

I booked double room coffee for one person no tea spoon no air fresher toilet fan not working shower leaking on floor door lock giving pleanty trouble to open

2020-09-07 via Nuitee
A
Andre
8
Pros:

The room is what was excepted from a road lodge. I stayed in another road lodge on this same trip and they were identical.

It was clean and tidy with minimal noise.

2020-02-16 via Nuitee
N
Nontobeko
6
Pros:

This hotel is ok for the price. No frills. Location is perfect for exploring Richards Bay. It’s just next to the mall and minutes’ drive to the beach.

Bathroom cleanliness could be improved. Reception staff were friendly and helpful.

Breakfast is poor and could do with lots of improvement. We stayed here on 2 occasions one night each time. We didn’t bother with breakfast on the second occasion as there are plenty of options at the mall. Breakfast consisted of pale looking sausages, lukewarm scrambled eggs, overly processed cheese (those individually wrapped cheese slices), toast, some muffins. We arrived 40 min before end of breakfast but most food had already run out. Had to request coffee mugs, cutlery and glasses. There seemed to be one person cooking and looking after guests. The lady was polite but she seemed overwhelmed, which was not obviously her fault.

Overall, you get what you pay for. Basic hotel at reasonable price. It met our needs as a base. Another plus is the free WiFi.

2019-12-29 via Nuitee
B
Blossom
10
Pros:

My stay was superb, thanks. Surely I can recommend someone to this place. Kindly email me the invoice.

2019-12-19 via Nuitee
B
Balakrishnan
10
Fantastic resting villa
Pros:

Had a fabulous stay. Wish we had more time to spend. Very convenient access to all amenities.
Perfect place for a quick stay. Fabulous breakfast area and breakfast. Parking galore.

2019-11-04 via Nuitee
L
LINDA
10
EXCELLENT STAY
Pros:

The reception staff was friendly and helpfull. There was just nothing that we could complain about. My husband has health problems, and without knowing that, we got a room on the ground floor.
There is no reason to complain about anything

2019-11-01 via Nuitee
S
Shamila
8
Functional
Pros:

Good enough for a 1 night stay. Clean, functional, small but with a comfortable bed. The shower cubicle is for tiny people (only negative). A plus is that check in is at anytime. Conveniently situated.

2019-08-26 via Nuitee
B
Bheki
8
met expectation
Pros:

reasonable good

2019-07-12 via Nuitee