Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Beautiful hotel
Cons:
Food variety could improve
Some noise from the road
Minor practical issues with room

Categories

Cleanliness
8.89
Hotel was clean and maintained, as highlighted by several reviews.
Service
9.36
Staff was consistently noted as friendly and accommodating across multiple reviews.
Location
9.4
The location was praised for being convenient with good access to transport.
Room Quality
8.85
Rooms were described as smart and comfortable, although some mentioned practical issues.
Amenities
8.88
Amenities were adequate but had some mentions of room for improvement.
Value for Money
8.84
General sentiment indicated good value, with some subjective concerns.
Food and Beverage
8.39
Breakfast and food options received mixed reviews, with particular criticism on variety.
Overall Experience
9.36
Overall stays were highly rated, with a high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:50

Property Description

St Paul Hotel: A Stylish Boutique Gem

Historic Charm: Housed in a 19th-century building designed by the architect of the National History Museum, St Paul Hotel offers a unique stay with a rich history.

Gastronomic Delights: Indulge in creative British cuisine and fine wines at Melody, the hotel's onsite restaurant. For a more laid-back experience, the lounge bar offers casual dining in elegant surroundings.

Prime Location: Situated a short stroll from Hammersmith Tube Station and Kensington Olympia Exhibition Centre, this 4-star hotel provides easy access to London's top attractions, including Hyde Park and Kensington Gardens.

Experience luxury and history intertwined at St Paul Hotel - book your stay now for a memorable London getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 3047 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
A
Amanda solo_traveller gb
9
Very comfortable stay
Pros:

Very comfortable rooms. Ideal location.

Cons:

All okay

2026-07-03 via Nuitee
Z
Zelal family_with_children tr
10
Pros:

Her şeyiyle mükemmeldi

2026-07-03 via Nuitee
A
Annette solo_traveller gb
8
2026-07-03 via Nuitee
G
Gina extended_group us
9
We would highly recommend this hotel which was great for our girls’ trip!
Pros:

The boutique hotel with its rich history was charming and provided the amenities we desired. It was very clean and the staff was attentive, friendly, and helpful. The location was easily accessible to the airport and was not near central London where many of the attractions and entertainment were, but we knew that and chose the hotel for that reason. It was very close to the tube; however, which we took a few times. The food, drinks, and service were all great! We enjoyed watching the World Cup in the bar when England played!

Cons:

One of our two rooms lacked storage (shelves, drawers, etc.) and neither room had ample bathroom counter spaces to place our belongings. Additionally, we would have preferred more lighting in the bathrooms, near the mirror, for instance. The lift was out of service a few days, but was in service when we moved our luggage and we did not mind taking the stairs during our stay.

2026-07-03 via Nuitee
L
Lynne couple gb
8
2026-07-02 via Nuitee
M
Mel solo_traveller gb
8
Pros:

Big room and great facilities eg microwave . Transport links excellent

2026-07-02 via Nuitee
J
jessica couple gb
8
Thanks!
Pros:

Location

Cons:

Best rooms are at the back

2026-07-01 via Nuitee
K
Krisztina couple gb
5
First time was good, 2nd time not good, I don’t think it will be 3rd time sadly
Pros:

We stayed there at Christmas time and it was good so we booked it again for June.
Sadly totally different experience.
Location is good, close to Hammersmith station and Holland Park, High Street Kensington.

Cons:

We booked 21m2 room and it was much smaller. They offered a different one, also asked for quiet room as well as I am a light sleeper sadly. The room that offered was a tiny bit bigger but literally the only window looked for the main road which is very loud.
Was disappointing this time, would have been nice if they would recognised that we stayed there before and a bit more nicer for room allocation- specially if iI ask kindly for quiet room.
If you are lucky you can have a nice room if not well that is bad luck I guess….

2026-06-29 via Nuitee
S
Sharron couple gb
3
2026-06-29 via Nuitee
W
William solo_traveller gb
9
Supoer hotel, perfect for Olympia.
Pros:

I travel and stay over a lot and this was a super friendly, clean, hotel with everything I needed other than a car park. I parked 5 mins walk away at the Novotel, and it was £248 for three nights!!!!

Cons:

No car park.

2026-06-29 via Nuitee
P
Phil couple gb
5
Never going back again
Pros:

Eggs were poor.
They were out of stock for some items such as grapefruit

Cons:

The reception staff were surly at best and rude at worst

2026-06-28 via Nuitee
S
Sultan solo_traveller qa
10
جيد جدا
Pros:

جيد جدا

Cons:

جيد جدا

2026-06-28 via Nuitee
C
Charlotte solo_traveller de
10
Sehr empfehlenswert
2026-06-28 via Nuitee
G
Gary couple gb
6
2026-06-28 via Nuitee
C
Christopher couple gb
8
2026-06-28 via Nuitee
H
HANQING solo_traveller gb
7
Pros:

The location is excellent as I was staying for an early appointment the next morning and having it right across the street was extremely convenient. Just a shame the price doesn't quite match the experience.

Cons:

My single room was directly above the restaurant and bar, and music and vibrations were clearly audible until 10:30pm. In the evening, noise from the neighbouring room — people talking and moving around — was also noticeable. The curtain couldn't be rolled up, and as it didn't cover the full window, it blocked out natural light, forcing me to rely on artificial lighting throughout the stay.

2026-06-27 via Nuitee
M
Mike extended_group gb
3
A great place to stay, but beware of the deposit
Pros:

The hotel is located in a great location, the price I paid for the room was very good. Checking in and out absolutely fine. The breakfast was great and staff were friendly. Me and my friend were very happy with our stay here. I would've happily given this place a 9/10 score, but one thing has let it down badly...

Cons:

The £200 deposit is an astronomical amount to charge, especially when one month on it has still not been refunded. I have contacted the hotel who say the charge has been voided, yet the amount is still showing on my bank account. I have contacted my bank who tell me the issue is definitely with the hotel and that they would be happy to help me, but cannot intervene until 10th July, 30 business days after my stay. This is not good practice from the hotel to leave a customer £200 out of pocket and this practice needs reviewing to prevent it happening again. This is a real shame because I would've gladly stayed here many more times in the future.

2026-06-27 via Nuitee
A
AUSAMA couple gb
10
2026-06-26 via Nuitee
B
Ben extended_group je
10
Lovely gem of a hotel
Pros:

Lovely room

Cons:

Nothing

2026-06-26 via Nuitee
M
Matthew couple gb
8
The hotel was really lovely. Clean, comfortable and the staff (apart from the lady on the check in desk), were all reall
Pros:

Really quirky, quite homely. Great air conditioning-much needed! Comfy bed. Decent enough shower.

Cons:

The check in experience wasn’t good. The receptionist had us stood waiting for ten minutes whilst she dealt with multiple phone calls regarding a booking for the following month. When we asked her if she could please see to us, she informed us that “she was sorry, but this is really important.” After waiting further (and by this point we knew exactly what was going on!), my husband said, “Surely, this can wait?” and she then checked us in. Not a great start! Definitely a staff training opportunity to be had here!

I’ve since emailed the hotel about the pillows and a problem with the iron-no reply after 4 days of waiting….

2026-06-26 via Nuitee