Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent central location near the main plaza, shops and restaurants
Historic, grand architecture and strong old-world charm
Friendly, courteous and attentive staff
Good value for money / low cost relative to experience
High ceilings, balconies and impressive public spaces
Cons:
Noise from the restaurant below / late music disturbing sleep
No lift/elevator and many stairs
Maintenance and cleanliness issues (maintenance, plumbing, mosquitos)
Limited amenities (no pool, no bar, no on-site restaurant for breakfast)
Some rooms are small or have dated facilities

Categories

Cleanliness
7
Mixed comments: several guests noted maintenance and cleanliness problems (mentions of poor maintenance, hygiene concerns and mosquitos), so cleanliness is rated below the overall target.
Service
9.7
Consistently praised staff: multiple reviews call staff courteous, attentive and welcoming; staff friendliness strongly contributes to the positive experience.
Location
9.8
Very strong: many guests highlight a central, ideal location close to the main plaza, shops and restaurants—one of the hotel's key strengths.
Room Quality
7.5
Mixed: guests love the historic furniture, high ceilings and some large rooms, but others report small rooms, wonky toilets, and disruption from stairs/no lift—so room quality is modestly below the target.
Amenities
6.8
Limited amenities reported: several reviews note no pool, no bar and no in-house restaurant/breakfast service and no elevator, which reduces the amenities score.
Value for Money
9.6
Frequently noted good value: guests repeatedly mention low cost relative to the grandeur and recommend the hotel for its price-performance.
Food and Beverage
7
Mixed to negative: complaints include no on-site breakfast/limited F&B options and late-night music from a restaurant below that disturbs sleep, so F&B is rated below the target.
Overall Experience
9.8
Overall very positive: numerous guests describe the hotel as magnificent, historic, charming and highly recommend staying despite some practical shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:12

Property Description

International and Local Cuisine Restaurant
Enjoy a culinary journey with our diverse menu options, offering both international and local delicacies at our restaurant.

Comfortable and Well-Equipped Rooms
Experience luxury and convenience in our Colonial-style rooms equipped with cable TV, air conditioning, and private bathrooms with modern amenities.

Convenient Location and Nearby Attractions
Located just 100 meters from Merida Main Square, explore the city easily with various restaurants within walking distance. Don't miss out on visiting Merida Cathedral and La Mejorada Park nearby.

Book now to experience the perfect blend of comfort and convenience at El Gran Hotel!

Important information:

Please note that the hotel does not have an elevator, rooms are located in the 2nd and 3rd floors of this 3 story building.

Please note parking is not available 24 hours and is open from 07:30 to 21:30 Monday through Sunday; and is located 2 blocks away from the property. This service is complimentary for all guests, please contact the Hotel for details.

Please note that all guests will be required to show a valid ID at the time of check in, the property will keep a copy of it for archive.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MID

Location

Guest Reviews

8.4
Based on 531 reviews
Cleanliness: 7
Service: 9.7
Location: 9.8
Room Quality: 7.5
Amenities: 6.8
Value for Money: 9.6
Food and Beverage: 7
Overall Experience: 9.8
J
Josué • couple • mx
9
2026-08-03 • via Nuitee
N
Nara • couple • us
10
I really recommend
Pros:

I love it

Cons:

Beautiful place

2026-07-25 • via Nuitee
M
Magali • couple • fr
7
Idéal pour découvrir Merida
Pros:

L’établissement est propre, la chambres assez grande, la localisation est centrale pour découvrir Merida

Cons:

L’hôtel est un peu bruyant car à côté d’une place bien animée, mais les bruits s’arrêtent assez tôt donc rien de bien dérangeant

2026-07-21 • via Nuitee
S
sylvie • solo_traveller • fr
7
Pros:

L'emplacement idéal
Ce site est chargé d'histoire et typique de la belle époque de Mérida .Un charme fou

Cons:

Le bruit du resto en dessous qui tous les soirs joue de la musique ( bonne musique) tard.
Impossible de s'endormir.
Pas d'ascenseur ( mais cela fait partie du charme)

2026-07-18 • via Nuitee
L
Luis Manuel • solo_traveller • mx
8
Pros:

El hotel es bellísimo!! Increíble

Cons:

La limpieza y mantenimiento de las instalaciones

2026-07-16 • via Nuitee
L
Lisa Jane • couple • mx
9
Great location!
Pros:

Never disappoints.

2026-07-13 • via Nuitee
A
Aramburo • solo_traveller • mx
9
Pros:

Mobiliario antiguo

Cons:

Falta mantenimiento

2026-07-13 • via Nuitee
F
Fernando • family_with_children • mx
7
2026-07-10 • via Nuitee
D
Douglas • couple • us
9
2026-07-08 • via Nuitee
M
Miguel • extended_group • us
10
2026-07-06 • via Nuitee
R
Rafael Eduardo • solo_traveller • mx
8
2026-07-05 • via Nuitee
O
OH SUNG • solo_traveller • mx
9
2026-06-22 • via Nuitee
P
Patrick • extended_group • us
10
Most exotic, fascinating, luxurious hotel I’ve ever stayed in
Pros:

This is the most elegant and amazing hotel I have ever stayed in. The grandeur of this 127 year old hotel is immediately apparent as you cross the threshold onto its white marble floors. It has gigantic 12 foot high handcrafted wooden archways in every doorway and window. Just our room had 5 of these framed archways in every door and window. Additionally, the room had a sitting area as big as a modest living room. 2 antique wardrobes graced the decor. One cannot help but imagine the clientele which enjoyed its luxury back in 1901, when horse were still the primary mode of transportation. It truly demonstrates the commitment to excellence and pride in handcrafted architecture that builders had and gives a historic feeling of awe that cannot be described. You won’t believe the low cost of the room. You MUST stay here at least one night even if you are a budget adventure traveler. like myself, who typically seeks out Airbnbs with kitchens to mitigate the cost of a long stay. Thank you staff of the Gran Hotel for maintaining the beauty, tradition and elegance of this incredible experience!

Cons:

Flawless! Nothing to dislike. From the welcoming and genuine staff, to the awe inspiring architecture, there is place is second to none.

2026-06-11 • via Nuitee
A
AMANDA GABRIELA • solo_traveller • mx
9
2026-06-07 • via Nuitee
J
Julie • couple • gb
8
I was so happy I found this hotel. It had elegance and character in a prime location.
Pros:

The location couldn't have been better, the gran plaza, shops and restaurants were right on the doorstep. The magnificent lobby was a cool, calm oasis from the heat and bustle outside. Our enormous room was nice and quiet and the beds very comfortable.

Cons:

There was no lift and we struggled a bit with the stairs. Would have been nice to have an in-house restaurant for breakfast, tea, coffee and cold drinks.

2026-06-02 • via Nuitee
I
IzzyRodriguez • solo_traveller • us
8
Pros:

The location is magnificent, pretty much close to everything.

2026-05-26 • via Nuitee
B
Bob • couple • gb
7
A good base if its just somewhere you need to rest your head overnight.
Pros:

A very grand old hotel in days gone by but we got quite a small room. Really its just rooms now. No bar, wonky toilets, no pool, nothing but rooms up a grand staircase. The location was perfect for the city centre and it was very cheaply priced so no complaints

2026-05-25 • via Nuitee
G
Guillermo • solo_traveller • mx
9
Pros:

La tranquilidad y la atención del personal.

Cons:

La ubicación del inodoro, mal diseño por lo tanto mal funcionamiento.

2026-05-22 • via Nuitee
G
Guillermo • solo_traveller • mx
9
2026-05-22 • via Nuitee
V
victor hugo salas amabiz • solo_traveller • mx
9
Pros:

Su decoración en general

Cons:

Los moscos

2026-05-12 • via Nuitee