Apartment Hotel am Sand

Hotels
5.4 (237 reviews)
Sand 21/ Hölertwiete 14 , Hamburg , de

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Cleanliness
Good Location
Friendly Staff
Affordability
Cons:
Noise Issues
Poor Service
Unclean Rooms
Lack of Amenities

Categories

Cleanliness
4.49
Mixed reviews with complaints about hair and cleanliness issues.
Service
6.46
Inconsistent service with issues reported at the reception, but some positive interactions noted.
Location
7
Generally good location with positive feedback on accessibility.
Room Quality
3.95
Issues reported with noise and room conditions, not ideal.
Amenities
4.98
Basic amenities provided, but not all in working condition.
Value for Money
5.94
Value perceived as fair with good location and general complaints about quality.
Food and Beverage
5.39
No specific comments, assumed standard quality for this hotel tier.
Overall Experience
4.96
Overall satisfaction with mixed feelings about service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:07

Property Description

Modern Accommodation
The newly built Apartment Hotel am Sand offers modern rooms with stylish furnishings, satellite TV, and a kitchen. Enjoy free WiFi and wired internet access during your stay.

Convenient Location
Located in the Harburg district, just a short drive from Hamburg city centre, the hotel is surrounded by cafés, restaurants, and shops. Explore nearby attractions like the Hamburg Archaeological Museum and the Technical University Hamburg.

Easy Access
With the Harburg Rathaus S-Bahn Train Station only 20 metres away, guests can easily connect to central Hamburg. Plus, the A1 and A7 motorways are within 2 km, making travel a breeze.

Book your stay at Apartment Hotel am Sand for a comfortable and convenient experience.

Important information:

Please note there is a daily charge of EUR 7 if you use the kitchen. Kitchen utensils can be hired at reception free of charge. Please request the kitchen facilities in advance.

Guests using satellite navigation should enter the following address:
Sand 19.

For guests expecting to arrive after 20:00 the key will be placed in a key safe.

Please also note that credit cards from third parties are not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 5 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 12 per person per night when using an available cot.
    Children up to and including 3 years old stay for € 10 per person per night when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.4
Based on 237 reviews
Cleanliness: 4.49
Service: 6.46
Location: 7
Room Quality: 3.95
Amenities: 4.98
Value for Money: 5.94
Food and Beverage: 5.39
Overall Experience: 4.96
V
Vanessa • solo_traveller • br
7
Já estive no hotel algumas vezes,o custo benefício é ótimo a localização perfeita,o que me incomoda é o funcionário que
Pros:

Localização perfeita!

Cons:

Funcionário muito inconveniente.

2026-03-28 • via Nuitee
C
Carsten • solo_traveller • de
1
Renovierungsbedürftige Unterkunft
Pros:

Die Lage

Cons:

Nicht sauber

2026-03-27 • via Nuitee
B
Brause • family_with_children • de
10
2026-03-15 • via Nuitee
B
Benjamin__34 • couple • de
10
2026-03-13 • via Nuitee
S
Sevinc • couple • de
3
2026-03-11 • via Nuitee
A
Aleksandar • extended_group • rs
10
2026-03-11 • via Nuitee
J
Jürgen • couple • de
3
checkin katastrophal
Cons:

Checkin ist eine Katastrophe; Mail mit Zugangsdaten kam nicht wie angekündigt; auf Mails wurde stundenlang nicht reagiert. hinterlegte Telefonnummern funktionierten nicht…
man weiss gar nicht ob man anreisen soll…

2026-03-09 • via Nuitee
N
Nadja • couple • de
5
Für eine Übernachtung geht’s
Pros:

Sehr nahe am Zielort

Cons:

Ungemütlich

2026-03-09 • via Nuitee
U
Umut • solo_traveller • de
7
Pros:

Die Zentrale Lage

Cons:

Die Lauten Handwerker

2026-03-03 • via Nuitee
P
Patrick • extended_group • de
8
Angemessen, günstig
2026-03-02 • via Nuitee
V
Vanessa • solo_traveller • br
7
2026-03-01 • via Nuitee
J
Jürgen • solo_traveller • de
6
Cons:

wird nur noch relativ teuer angeboten

2026-02-23 • via Nuitee
G
Giovanni • couple • de
10
2026-02-22 • via Nuitee
Y
Yassin • couple • es
1
Pésima
Pros:

nada ya que estaba todo super sucio, aparte de la cama super incómoda, pasábamos frío y la estufa le costaba calentar ya q era antigua y super sucia, el parquet casi quitándose, total para la noche que lo necesitábamos y para la poca función q queríamos q era dormir, ha sido pésima.

Cons:

todo

2026-02-10 • via Nuitee
S
Sigrid • solo_traveller • de
5
Insgesamt zu teuer für das Angebot
Pros:

Sehr sauber!

Cons:

Kein Fahrstuhl in den ersten Stock, Jalousien gehen nur teilweise, andere hängen zerfetzt vor dem Fenster, Heizen mit Elektro, Fernseher schlecht einsehbar, viel Lärm von anderen Gästen, Duschabtrennung schließt nicht richtig, Stehlampe zerrissen, unterschiedliche Kleiderbügel im Schrank.

2026-02-09 • via Nuitee
S
Safet • family_with_children • de
2
Reinfall
Cons:

Man sollte genaue Angaben machen das ist sowas von irreführend einmal da und nie wieder. Übertriebene Preise für so ein A/Hotel würde nie wieder da hingehen

2026-02-08 • via Nuitee
Z
zviad • couple • ge
7
2026-02-08 • via Nuitee
U
Udo • solo_traveller • de
3
2026-01-29 • via Nuitee
N
Nicholas • couple • de
8
2026-01-29 • via Nuitee
L
Lotfi • solo_traveller • it
6
2026-01-26 • via Nuitee