Holiday Inn Express & Suites San Antonio - Brooks City Base by IHG

Hotels
•
Holiday Inn Express
8.4 (613 reviews)
8222 City Base Landing , San Antonio , us

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Location
Clean Rooms
Nice Breakfast
Cons:
Cleanliness Issues
Sofa Bed Uncomfortable
Coffee Poor Quality

Categories

Cleanliness
7.61
Mixed reviews; some rooms had issues with cleanliness.
Service
9.08
Staff was consistently friendly and helpful.
Location
9.12
Convenient area near shopping and dining.
Room Quality
8.07
Overall rooms were good but some had issues with the sofa bed.
Amenities
8.1
Decent amenities, but some equipment like vending machines need improvement.
Value for Money
8.06
Generally good value for the services provided.
Food and Beverage
8.61
Breakfast was praised, though some items lacked variety.
Overall Experience
8.58
Positive overall experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:00

Property Description

Modern Comforts and Convenience

Featuring free WiFi and an inviting outdoor pool, Holiday Inn Express & Suites San Antonio Brooks City Base offers a perfect blend of modern comforts and convenience. Each room is equipped with Cable TV, a microwave, and a refrigerator for a relaxing stay.

Fitness and Hospitality

Stay active at the on-site fitness centre and enjoy the warm hospitality of the 24-hour front desk. With free parking available, your stay at Holiday Inn Express & Suites San Antonio Brooks City Base is both convenient and stress-free.

Ideal Location

Conveniently situated just 10 minutes from the AT&T Center and 8.5 miles from downtown San Antonio, this hotel offers easy access to the city's attractions. Don't miss out on the opportunity to experience comfort and convenience at Holiday Inn Express & Suites San Antonio Brooks City Base.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 613 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
T
Theresa • solo_traveller • us
7
2026-06-04 • via Nuitee
Y
Yaser • family_with_children • us
6
2026-05-29 • via Nuitee
O
Olga • extended_group • us
10
Love this place, would definitely come back
Pros:

The location is very convenient.

Cons:

Needs more elevators

2026-05-27 • via Nuitee
C
Chantellè • family_with_children • us
10
Great stay
Pros:

Quiet, reasonable price ,

Cons:

N/a

2026-05-25 • via Nuitee
N
Nunez • couple • us
10
excellent
Pros:

great coffee and breakfast. Well kept room. Nice and quite.

2026-05-25 • via Nuitee
V
valeriepN6346ED • Family
10
Mary Louise Kudos
Pros:

The person we checked in with Mary Louise was awesome. She has the best customer service. She brought great value to our stay. I hope that she get recognized by upper management for her excellent service. She was polite, patient and very caring of our needs.

2026-05-20 • via Tripadvisor
B
Brandi • family_with_children • us
10
2026-05-18 • via Nuitee
C
Cassandra • family_with_children • us
10
2026-05-17 • via Nuitee
S
shantailf • Family
10
Will be back!
Pros:

We were in town for a short stay. Everything was clean. The location was perfect. Very close to local shopping centers and restaurants. The complimentary breakfast was good and the lobby associate Sonia was very nice and helpful! Would definitely make this hotel my first choice!

2026-05-15 • via Tripadvisor
S
Sandra • solo_traveller • us
7
Pros:

Clean room

Cons:

No more breakfast by 8:30am. It was supposed to be until 10am. They never brought out more food.

2026-05-04 • via Nuitee
F
Fabiola • family_with_children • mx
8
Not coming back to this location.
Cons:

Staff question all the request of customers.

2026-05-03 • via Nuitee
S
sirvincentp • Business
10
FIVE STAR EXPERIENCE ✅
Pros:

The southern hospitality was very welcoming & I would definitely refer this hotel to friends, family and coworkers.
The morning crew was available to assist guest plus kept the breakfast buffet area clean & full of options to start your day.
Thank you very much to Amanda & Sonya for a peaceful Hotel experience full of smiles and laughs.

2026-05-01 • via Tripadvisor
B
Beltran • couple • us
6
We got the wrong room, we had asked for 2 beds and we only got one
Pros:

Clean

2026-05-01 • via Nuitee
H
Herrera • solo_traveller • us
10
2026-04-28 • via Nuitee
G
Greg • couple • us
9
Pros:

Good location and clean. Very friendly staff.

2026-04-22 • via Nuitee
S
SERGIO JAVIER • family_with_children • mx
9
2026-04-11 • via Nuitee
A
Allison • family_with_children • us
4
2026-04-08 • via Nuitee
G
Garza • extended_group • mx
10
Todo Excelente
Pros:

TODO BIEN

Cons:

Todo bien

2026-03-30 • via Nuitee
L
Lugo • family_with_children • us
10
Pros:

Staff was very helpful and nice

Cons:

Everything was great

2026-03-28 • via Nuitee
G
Gerald • couple • us
9
2026-03-26 • via Nuitee