The St. Regis Chengdu

Hotels
•
St. Regis
9.8 (269 reviews)
88 South Taisheng Road, Qingyang District , Chengdu , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Spacious and luxurious rooms
Responsive concierge service
Cons:
Issues with cigarette smoke
Complaints about cleanliness and food

Categories

Cleanliness
9.3
Several complaints about cigarette smoke odor in rooms and mold around air conditioning unit indicate issues with cleanliness.
Service
10
Concierge and butler service received high praise, though some staff had communication issues.
Location
10
Located centrally with easy access, but not explicitly mentioned positively or negatively.
Room Quality
9.8
Spacious and luxurious rooms recommended, but some were unclean with poor maintenance noted.
Amenities
10
Upscale amenities such as a beautiful gym and spa were well received.
Value for Money
10
General luxury perception, but complaints about the food and overall experience may affect value.
Food and Beverage
9.3
Food options were noted to be disappointing and inconsistently offered.
Overall Experience
10
Overall experiences were mixed, with some guests expressing disappointment but others enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:02

Property Description

Luxurious Accommodation

Indulge in spacious rooms with modern amenities including a spa bath and stunning city views. Each room at The St. Regis Chengdu promises a comfortable stay with a touch of luxury.

Dining Variety

Satisfy your culinary cravings with our 6 on-site dining options, offering a blend of Chinese and Western cuisines. From fine dining to casual bites, we have something to suit every palate.

Relaxation and Wellness

Unwind at our 24-hour fitness center or pamper yourself at the Spa with 9 treatment rooms. Whether you seek a workout or a rejuvenating massage, we have everything you need for a relaxing stay.

Book your stay at The St. Regis Chengdu now and experience the epitome of luxury and comfort in Chengdu.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Children are welcome on site. Please send a message in the special request box when booking if you will bring children.

The outdoor swimming pool only opens from May to September, while Vantage Bar only opens from May to October.

Guest enjoy 20% discount of limousine service on weekend and Chinese Public Holidays.

Guest enjoy 20% discount for round-trip limousine service between hotel and airport.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 406 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 269 reviews
Cleanliness: 9.3
Service: 10
Location: 10
Room Quality: 9.8
Amenities: 10
Value for Money: 10
Food and Beverage: 9.3
Overall Experience: 10
R
Roisin • couple • ie
8
Amazing location, value and staff
Pros:

Location, staff, size of rooms and value for money

Cons:

Slightly dated decor (but this is a minor point) we could it fault our time in chengdu

2026-02-08 • via Nuitee
K
Kat • family_with_children • th
3
Not recommended
Pros:

Location

Cons:

We got bitten by bed bugs!!! the room was stinky since we walked in and not cleaned. Breakfast was terrible. Food there was very disappointing. The staff were really unpleasant.

2026-01-20 • via Nuitee
D
Daranee • solo_traveller • ch
9
2026-01-20 • via Nuitee
P
PANGCHEN • extended_group • tw
10
2026-01-19 • via Nuitee
琨 • couple • cn
10
2026-01-19 • via Nuitee
W
Wailun • couple • nl
10
Uitstekend
Pros:

Personeel was zeer behulpzaam.

2026-01-19 • via Nuitee
K
Kwong Chee • couple • hk
6
2026-01-19 • via Nuitee
C
Cassandra • extended_group • au
10
Great location and comfortable stay!
Pros:

As expected from the St Regis brand, staff were welcoming and service was attentive. The room was spacious and facilities were very clean. A short 10min walk away from IFS and Taikooli. Lots of restaurants close by. Buffett spread was large and food was delicious.

Cons:

Nothing!

2026-01-19 • via Nuitee
J
Jessica • extended_group • id
9
2026-01-15 • via Nuitee
B
Balint • solo_traveller • gb
10
2026-01-15 • via Nuitee
J
Jasim • couple • ae
10
Pros:

شكراً على كل شي

2026-01-12 • via Nuitee
A
Armen • couple • ru
10
2026-01-12 • via Nuitee
S
Sarah-Louise • solo_traveller • gb
6
Nice hotel but some staff need retraining.
Pros:

The room was fantastic and location quite good. Gym very good also

Cons:

The staff in the Social restaurant were terrible.

It was exceptionally quiet and I waited almost half an hour for a gin and tonic. There was only 1 other table in and the service was terrible. There were plenty of staff on but seemed more interested in cleaning an empty table or chatting than serving efficiently. My dessert was shoved down on the table and I had to get up and ask for a spoon myself. Really disappointing given the food was quite nice and not cheap.

2026-01-12 • via Nuitee
S
Svetlana • solo_traveller • ru
8
Pros:

Отель в центре, номера просторные, прекрасно

Cons:

Персонал не говорит на английском совсем, очереди на завтрак

2026-01-10 • via Nuitee
A
Askar • couple • kz
10
Расположение отеля очень удобное. рядом есть станция метро. Основная прогулочная улица в 10 минутах ходьбы. в целом сам
Pros:

Отноление персонала, очень уважительно и дружелюбно.

Cons:

в бассейне души нужно прочистить сливы, тк вода уходит медленно понятно что забито.

2026-01-07 • via Nuitee
N
Nirav • couple • au
10
Overall nice stay
Pros:

Good service , nice room

Cons:

Breakfast could be better for international travelers

2026-01-06 • via Nuitee
S
Sung Cheong • solo_traveller • th
10
2026-01-05 • via Nuitee
S
Sung Cheong • couple • th
10
2026-01-05 • via Nuitee
E
Elena • family_with_children • ru
7
Уровень уже не соответствует
Pros:

Вечером приносят орешки и мандарины, детям приносили пирожные в виде панд. Хорошее постельное бельё и матрасы.

Cons:

Номер был прокурен. Обстановка уставшая, разъемы розеток некоторые не держат. Соседняя дверь так хлопала, что дрожжали бра на стене. Персонал очень плохо понимает английский. На завтраке попалась сильно отколотая чашка. Басик весьма прохладный

2026-01-01 • via Nuitee
J
Jeff Tsang Keung • extended_group • ca
9
2026-01-01 • via Nuitee