Hotel Boutique Villa Bonita Les Terrases

Hotels
Independent
9.2 (121 reviews)
Nezahualcoyotl 33 Col. Centro, Cuernavaca, MOR, 62000 , Cuernavaca , MX

Facilities

Express check-out
Area shuttle (surcharge)
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
Gift shops or newsstand
Golfing nearby
See all facilities

Review Highlights

Pros:
Comfortable bed
Professional staff
Cons:
Additional charges
Noise in the morning

Categories

Cleanliness
8.8
Some concerns about cleanliness due to additional charges for stains.
Service
10
Excellent service with very professional staff.
Location
9.8
Centrally located and easy access to amenities.
Room Quality
8.8
Room not ideal for work due to lack of a desk.
Amenities
9.3
Has a nice pool but parking is limited.
Value for Money
8.3
Perception of being charged extra for minor issues.
Food and Beverage
8.8
Good breakfast options but some items have additional charges.
Overall Experience
9.8
Overall pleasant stay despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:15

Property Description

Luxurious Spa Services
Indulge in rejuvenating massages, body treatments, and facials at our colonial hotel. Allow yourself to unwind and experience ultimate relaxation.

Exquisite Dining Options
Savor local cuisine at Las Orquideas, our poolside restaurant offering a scenic garden view. Enjoy cocktails at the bar, dine alfresco, or opt for room service. Join us for a complimentary daily reception to mingle with fellow guests.

Convenient Amenities
Benefit from features like concierge services, a business center, and express check-in/out. Explore nearby attractions with our area shuttle or host events in our conference facilities. Make yourself at home in our individually decorated guestrooms with modern amenities.

Plan your getaway at Hotel Boutique Villa Bonita for a centrally located retreat in Cuernavaca. Book now to experience luxury and convenience during your stay.

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9.2
Based on 121 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 8.8
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 9.8
C
carlos
10
Pros:

5 estrellas en todos los aspectos ... muy buena relacion calidad - precio ... es un hotel muy bonito ... recibí muy buena atención de todo el personal ...

2025-10-04 via Nuitee
S
Stanislaw
6
Hotel OK
Pros:

Cama muito confortável. Funcionários muito atenciosos, principalmente no restaurante. O quarto que ficamos não era bom para trabalhar porque nao tinha nenhuma mesa. Outro ponto que me desagradou foi uma sensacao de que o hotel quer cobrar por pequenas coisas: ao chegar avisam que manchas nos Lencois e toalhas serao cobra das, no cafe da manhã (que e delicioso, mas tem poucas opcoes) cobram o pão doce (MXN 30) ou o café expresso, pedimos para ficar 2h a mais e, embora o quarto nao fosse ocupado por nenhum outro hóspede, queriam cobrar mais MXN 250. Enfim, pagando-se MXN 1530 por noite, essas pequenas cobranças dão uma péssima sensação.

2025-09-05 via Nuitee
J
Javier
8
Pros:

Very pleasant atmosphere

2025-08-31 via Nuitee
R
Rafael family
10
Pros:

Nice and very clean

2025-08-29 via Nuitee
L
LUCIO
10
Pros:

Excellent Service, very professional people. We were impressed with the beauty of the Restaurant, antique structure. Arnulfo and Jairo were so kind to us and we will miss their always friendliness and SMILE.

2025-08-19 via Nuitee
J
JOSE JUAN
6
Pros:

Aceptable, sin embargo, temprano por la mañana el personal hace mucho ruido.
Con respecto al estacionamiento, está muy pequeño.
Por lo demás es un hotel muy agradable, céntrico y una alberca muy buena. Excelente atención del personal

2025-07-15 via Nuitee
R
Rocío
10
Pros:

Excelente ubicación y atención

2025-06-25 via Nuitee
F
Francisco
10
Pros:

The property is well kept and the staff could not have been more pleasant and helpful.
I did not get to experience the included breakfast as I was invited out by friends.
The only "cautionary" note is the shower hot water. I was told to let it run for aminute for the hot water to come out. Plan on closer to 5, it will be good then.

2025-06-25 via Nuitee
O
Oswaldo family
10
Pros:

El mejor servicio y atención al cliente. De primer nivel

2025-06-20 via Nuitee
S
Saul Ivan partner
10
Pros:

The staff was very very nice and helpful!! We had a nice stay in such a heartwarming hotel. The waiter gave us the history of the place and it was very interesting.
Close to shops, restaurants and main historical attractions.

2025-06-15 via Nuitee
M
Maria
10
Pros:

Su servicio de comida su trato cordial la limpieza

2025-06-14 via Nuitee
E
Elizabeth
10
The best choice for staying in Centro !
Pros:

This should be your #1 choice for staying in Centro. Great location, excellent breakfast (included), clean and very well-maintained. The dining area is in a large, beautiful, lush garden.
The staff is outstanding. Friendly, helpful, professional and very attentive.
My room was large and very comfortable. The bed was comfortable, if on the soft side. Water pressure in the shower was great.

2025-06-13 via Nuitee
A
Alexis family
10
Pros:

Great staff, very helpful! Room was just what we needed and would definitely visit again

2025-06-10 via Nuitee
M
Margaret
10
Pros:

Very clean. Absolutely lovely garden, dining room and pool area. Staff very friendly and helpful. Good value for the money. I’d stay here again.

2025-06-06 via Nuitee
A
ANA IRENE
8
Pros:

El personal es súper amable, el restaurante está rico y agradable. El hotel es bastante viejo, pero nos funcionó para lo que queríamos, solo era llegar a dormir, ya que íbamos a un evento social cerca todo el día.y nos quedaba muy cerca

2025-06-02 via Nuitee
F
Fernando
10
Pros:

It was amazing, very comfortable. It is close to everything downtown, very friendly staff. One thing that did happen to me was I encounter a ghost. This area is very prehistoric so it’s understandable. It was scary but it didn’t bother me, this place has a restaurant and omg the food the drinks again the staff 5+start! Another thing that surprise me even though it’s a very old building they keep it neat and AC in the rooms. Very comfortable.

2025-05-26 via Nuitee
M
Miriam
10
Pros:

La ubicación es muy buena, cercana a la terminal y al centro, el personal muy amable y la atención excelente.
Y sobre todo chila, es hermosa (una gatita que vive en el hotel)

2025-05-19 via Nuitee
I
Isaias family
10
Pros:

Excelente lugar
Inconveniente
Estacionamiento reducido

2025-05-18 via Nuitee
D
David
10
Pros:

Me gustó la atención fue increíble

2025-05-12 via Nuitee
J
Jose family
10
Pros:

Great staff

2025-05-09 via Nuitee