Royal Hotel

Hotels
8.3 (973 reviews)
1 Glaisnock Street , Cumnock , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good breakfast
Cons:
Outdated decor
Cleanliness issues in some areas
Noisy street

Categories

Cleanliness
7.66
Several mentions of outdated and unclean areas such as the carpets and some rooms.
Service
8.63
Helpful staff, as described in multiple reviews.
Location
8.67
Central location mentioned positively.
Room Quality
8.12
Rooms described as spacious but some are outdated.
Amenities
8.65
Good amenities including breakfast and spacious rooms.
Value for Money
8.11
Good value for the service and amenities provided.
Food and Beverage
8.16
Food quality was good, but some complaints about preparation.
Overall Experience
8.43
Overall positive experience with some room for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:50

Property Description

Victorian Elegance Meets Modern Comfort
Set in the heart of Cumnock, the Royal Hotel seamlessly blends historic charm with contemporary luxury. Indulge in individually decorated rooms with modern amenities such as flat-screen TVs and free Wi-Fi.

Culinary Delights and Relaxation
Savor a diverse menu at the on-site restaurant or unwind with a drink in the bar and lounge area. Enjoy hearty meals and light snacks in a cozy setting that caters to all tastes.

Explore and Discover
Conveniently located near Glasgow and Kilmarnock, the Royal Hotel is your gateway to cultural and natural wonders. Discover nearby attractions like Dumfries House, Robert Burns Birthplace Museum, and Galloway Forest Park. Your Scottish adventure awaits at the Royal Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Location

Guest Reviews

8.3
Based on 973 reviews
Cleanliness: 7.66
Service: 8.63
Location: 8.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.43
G
GPBing solo_traveller gb
10
2026-07-24 via Nuitee
T
Tim couple gb
9
Enjoyable hotel, good food, nice atmosphere, large bedroom with bath & shower
Pros:

This is the second time I have stayed here.
- large comfortable room
- bath and shower
- dining room nicely decorated
- food was good
- central location

Cons:

no local craft beers

2026-07-23 via Nuitee
P
Pirrie solo_traveller gb
9
Pros:

Food and service

Cons:

Location and parking

2026-07-21 via Nuitee
S
Stoddart couple gb
3
OK - wouldnt stay again though
Pros:

Food was nice at breakfast time in the hotel.
Food was nice at dinner.
Varied offer at the bar.
Location in town
car parking close to hotel

Cons:

The heat in the hotel
the smell in the corridors
the dated carpets throughout hotel
the lack of frosted glass on bathroom window
overall heat in the hotel apart from restaraunt

2026-07-17 via Nuitee
P
Philip couple gb
8
Good accommodation with excellent well priced food.
Pros:

Comfortable and good quality.

Cons:

Location and air conditioning of restaurant.

2026-07-17 via Nuitee
M
Mike solo_traveller gb
8
Pros:

Good standard with very friendly staff

Cons:

N/A

2026-07-17 via Nuitee
E
Elliott couple gb
7
Good stay, good food , good staff could have been easier. Bit disappointed that I paid extra for accessibility and it ce
Pros:

Central location. AC in dining and bar was good.
Good restaurant facilities and food.
Very clean comfortable beds. Very hot as we were in the gods. But fans helped. Staff were very helpful.

Cons:

Our accessible room for which we paid an extra £20 was def not accessible stairs and another flight of stairs was difficult for my wife. Also the bathroom was not accessible no easy access shower facilities.

2026-07-16 via Nuitee
K
Katie family_with_children gb
8
Pros:

Perfect stay near Dumfries house

Cons:

Beautiful big room (royal suite!)

2026-07-15 via Nuitee
E
Elizabeth couple gb
8
Highly recommend this hotel
Pros:

Staff were friendly but professional ; restaurant and bar were excellent

Cons:

Bin in room hadn’t been emptied and toilet hadn’t been flushed but once staff were informed they attended to it immediately

2026-07-15 via Nuitee
G
Greig extended_group gb
1
2026-07-15 via Nuitee
B
Brian couple gb
9
Pros:

Good location

Cons:

Bed was low in the middle and very uncomfortable.

2026-07-14 via Nuitee
W
William solo_traveller gb
10
2026-07-13 via Nuitee
S
Sophy extended_group gb
8
2026-07-10 via Nuitee
N
nolan solo_traveller ie
10
2026-07-10 via Nuitee
M
Mark couple gb
9
Great staff, great room, absolutely no negatives!
Pros:

Perfect location, great facilities.

Cons:

Nil!

2026-07-09 via Nuitee
A
ann couple gb
8
Good stay, a few minor hitches but overall was comfortable.
Pros:

Breakfast very good.
Bed comfortable.

Cons:

Car park not convenient to the entrance: it was right at the back with no back door entrance available for guests therefore had to carry our luggage right round the whole area where hotel situated . We are in our 70s so not ideal.
Also put on top floor and lift only went to first floor therefore had to climb stairs to last floor and no handrail on the stairs.. unsafe.

2026-07-07 via Nuitee
R
richard couple gb
8
2026-07-06 via Nuitee
P
paul extended_group gb
9
2026-07-06 via Nuitee
S
Senioren WG solo_traveller de
7
Pros:

Die Lage ist gut.

Cons:

Alles etwas schmuddelig und in die Jahre gekommen.
Im Untergeschoss ist eine Bar und Freitag Abend Livemusik bis nachts um 1:00 Uhr. Sehr laut.

2026-06-28 via Nuitee
C
Chris couple gb
8
Good accommodation and food.
2026-06-28 via Nuitee